2 Dec 2025·Department for Work and Pensions·Answered
AskedWhat actions have been taken in response to recommendations made by the Independent Case Examiner in relation to Child Maintenance Service complaints in each of the last five years.
ReplyThe Child Maintenance Service (CMS) have implemented measures in line with the Independent Case Examiner's recommendations in each of the last five years. Actions include strengthening enforcement processes, improving complaint handling procedures, enhancing staff training, updating guidance, and reviewing policies to ensure fairer outcomes for parents and children. These actions demonstrate CMS commitment to learning from ICE recommendations and improving the experience of CMS customers.
2 Dec 2025·Department for Work and Pensions·Answered
AskedWhether the Department plans to publish a child maintenance arrears reduction strategy for the next five years.
ReplyThis Government is committed to maximising the effectiveness of the Child Maintenance Service (CMS), which plays a vital role in ensuring that children receive the financial support to which they are entitled. Only 7 per cent of the total maintenance due since the CMS commenced operations in 2012 remains outstanding through the Collect and Pay service. Significant reforms to the CMS have already been announced setting out our intention to move to a single service where all payments will be collected and transferred on behalf of parents. This reform will enable the CMS to address non-compliance more swiftly and provide enhanced support to victims and survivors of domestic abuse. The CMS have a strong range of enforcement powers and continually review how these can be strengthened to improve the CMS’s ability to deploy enforcement measures more widely and select the most appropriate action in each case.
1 Dec 2025·Department for Work and Pensions·Answered
AskedWhat the average time taken is for initial maintenance calculations; and what the main causes of delay in making those calculations are.
ReplyThe Child Maintenance Service (CMS) aims to complete 80 percent of initial maintenance calculations within six weeks The Department publishes quarterly statistics for the Child Maintenance Service (CMS) and the latest statistics are currently available to June 2025. Table 1 of the latest National tables includes information on the total number of applications received by CMS for each quarter and the percentage cleared within 6 weeks and 12 weeks, from quarter ending June 2024 to quarter ending June 2025 The main causes of delay in completing maintenance calculations include parent disputes, where we need to trace and verify the paying parent’s identity or location and when income investigation and verification is required We continue to mitigate these factors through income verification from HMRC or benefits systems, quality assurance controls, and responsive resourcing to meet service-level targets. The CMS is committed to making the most effective use of its strong enforcement powers, and we have made a number of improvements to its processes to drive case compliance and challenge non-compliant behaviours, but we do not currently have performance targets on the time to enforcement following non-payment. We are dedicated to using enforcement powers fairly and in the best interests of children and separated families, but the specific actions taken following non-payment, and associated timescales will vary depending on the circumstances of a case. CMS monitors customer experience and satisfaction as part of its regular operational rhythm, however, we do not currently have customer satisfaction performance targets for CMS, but work is ongoing to develop benchmarks against which we can measure performance.
1 Dec 2025·Department for Work and Pensions·Answered
AskedHow many (a) mandatory reconsiderations and (b) appeals have been requested in each of the last five years; and what is the average time it takes the Child Maintenance Service to review these requests.
ReplyMandatory Reconsideration (MR) is the process where a parent asks the Child Maintenance Service (CMS) to review a decision before appealing to His Majesty’s Courts and Tribunals Service. It can be requested at any stage of a case or after an unsuccessful application. If CMS finds the original decision incorrect or receives new information, the decision may be revised. The CMS is committed to ensuring decisions are timely, accurate, fair, and based on all relevant information provided by parents. The Department publishes quarterly statistics for the Child Maintenance Service (CMS) and the latest statistics are currently available to June 2025. Table 9 of the latest National tables includes information on the total number of mandatory reconsideration requests received by the CMS and the outcomes occurring each quarter, and the number and percentage cleared within 28 days of receipt, from quarter ending June 2015 to quarter ending June 2025. Table 10 of the latest National tables includes information on the total number of appeals made by parents to His Majesty's Courts and Tribunals Service to review a decision made by the CMS each quarter, from quarter ending June 2015 to quarter ending June 2025. The information requested on the average time it takes the Child Maintenance Service to review these requests and, total value of revised liabilities, is not readily available and to provide it would incur disproportionate cost.
1 Dec 2025·Department for Work and Pensions·Answered
AskedWhether his Department has set performance targets for the Child Maintenance Service on (a) time to initial calculation, (b) time to enforcement following non payment, and (c) customer satisfaction.
ReplyThe Child Maintenance Service (CMS) aims to complete 80 percent of initial maintenance calculations within six weeks The Department publishes quarterly statistics for the Child Maintenance Service (CMS) and the latest statistics are currently available to June 2025. Table 1 of the latest National tables includes information on the total number of applications received by CMS for each quarter and the percentage cleared within 6 weeks and 12 weeks, from quarter ending June 2024 to quarter ending June 2025 The main causes of delay in completing maintenance calculations include parent disputes, where we need to trace and verify the paying parent’s identity or location and when income investigation and verification is required We continue to mitigate these factors through income verification from HMRC or benefits systems, quality assurance controls, and responsive resourcing to meet service-level targets. The CMS is committed to making the most effective use of its strong enforcement powers, and we have made a number of improvements to its processes to drive case compliance and challenge non-compliant behaviours, but we do not currently have performance targets on the time to enforcement following non-payment. We are dedicated to using enforcement powers fairly and in the best interests of children and separated families, but the specific actions taken following non-payment, and associated timescales will vary depending on the circumstances of a case. CMS monitors customer experience and satisfaction as part of its regular operational rhythm, however, we do not currently have customer satisfaction performance targets for CMS, but work is ongoing to develop benchmarks against which we can measure performance.
1 Dec 2025·Department for Work and Pensions·Answered
AskedWhat the average and maximum response times are for the Child Maintenance Service providing parents with full statements and breakdowns of maintenance calculations and variations on request.
ReplyThe Child Maintenance Service (CMS) remains committed to providing timely, transparent, and accurate information to parents.Parents can access full statements at any time via the Child Maintenance Self Service portal, My Child Maintenance Case (MCMC), which is available 24 hours a day, 7 days a week. They do not need to request this from the CMS, as an online statement is always available.When CMS recalculates maintenance due to a change in circumstances or a variation, we are legally required to notify both parents in writing. These letters, which include a detailed breakdown of the calculation, are also available online via MCMC.Where a parent disputes their arrears balance, they can request a full account breakdown. This is a manual process. CMS does not systematically record the time taken to complete these requests, so the data requested is not available.All calculation decisions can be challenged through the Mandatory Reconsideration (MR) process, which allows a parent to ask CMS to review a decision before appealing to His Majesty’s Courts and Tribunals Service. During MR, CMS re-examines the decision and considers any new information provided. If the original decision is found to be incorrect, it will be revised.
1 Dec 2025·Department for Work and Pensions·Answered
AskedHow many Child Maintenance Service calculations were revised following (a) Mandatory Reconsideration and (b) appeal in each of the last five years; and what the total value of revised liabilities was in each year.
ReplyMandatory Reconsideration (MR) is the process where a parent asks the Child Maintenance Service (CMS) to review a decision before appealing to His Majesty’s Courts and Tribunals Service. It can be requested at any stage of a case or after an unsuccessful application. If CMS finds the original decision incorrect or receives new information, the decision may be revised. The CMS is committed to ensuring decisions are timely, accurate, fair, and based on all relevant information provided by parents. The Department publishes quarterly statistics for the Child Maintenance Service (CMS) and the latest statistics are currently available to June 2025. Table 9 of the latest National tables includes information on the total number of mandatory reconsideration requests received by the CMS and the outcomes occurring each quarter, and the number and percentage cleared within 28 days of receipt, from quarter ending June 2015 to quarter ending June 2025. Table 10 of the latest National tables includes information on the total number of appeals made by parents to His Majesty's Courts and Tribunals Service to review a decision made by the CMS each quarter, from quarter ending June 2015 to quarter ending June 2025. The information requested on the average time it takes the Child Maintenance Service to review these requests and, total value of revised liabilities, is not readily available and to provide it would incur disproportionate cost.
11 Nov 2025·Department for Education·Answered
AskedHow many new (a) permanent and (b) fixed-term teachers have been appointed since 1 January 2025.
ReplyInformation on the school workforce, including the number of teachers in state-funded schools, is published in the ‘School workforce in England’ statistical publication here: https://explore-education-statistics.service.gov.uk/find-statistics/school-workforce-in-england/2024.41,736 qualified teachers joined state-funded schools in England for the 2024/25 academic year, the latest date for which data is available: https://explore-education-statistics.service.gov.uk/data-tables/permalink/3d4415a2-a099-427d-d209-08de2129b4fd. This has been available since 5 June 2025.School workforce statistics for the 2025/26 academic year will be published in summer 2026.
5 Nov 2025·Department for Education·Answered
AskedHow many pupils have transferred from public to state schools since July 2024; and what discussions she has had with schools on the impact of those transfers on student to teacher ratios in classrooms.
ReplyHM Treasury published a tax information and impact note (TIIN) on applying VAT to independent school fees, which is available at: https://www.gov.uk/government/publications/vat-on-private-school-fees/applying-vat-to-private-school-fees#who-is-likely-to-be-affected. The note contains information on the impacts on individuals and families, and the government’s estimates of the number of pupils expected to enter the state sector as a result of this policy. The government does not collect pupil-level data from private schools and therefore cannot track pupil movements out of private schools into the state sector. Latest published figures confirm that pupil numbers remain within historical patterns seen for over 20 years, with no evidence of excessive pressure on the state system. The department works with local authorities to help them fulfil their duty to secure school places, including for children with special educational needs and disabilities.The reforms to VAT and business rates, ending the exemptions which private schools previously enjoyed, are expected to raise £1.8 billion a year by 2029/30. This measure will raise essential revenue that will be invested in our public services, such as our £3.7 billion increase to school funding in 2025/26, taking core school funding to £65.3 billion compared to £61.6 billion in 2024/25.
5 Nov 2025·Department for Education·Answered
AskedWhat correspondence she has had with (a) primary and (b) secondary schools to evaluate the impact of pupil transfers on (i) admissions, (ii) SEND provisions for existing students and (iii) SEND provisions for new students since 1 January 2025.
ReplyHM Treasury published a tax information and impact note (TIIN) on applying VAT to independent school fees, which is available at: https://www.gov.uk/government/publications/vat-on-private-school-fees/applying-vat-to-private-school-fees#who-is-likely-to-be-affected. The note contains information on the impacts on individuals and families, and the government’s estimates of the number of pupils expected to enter the state sector as a result of this policy. The government does not collect pupil-level data from private schools and therefore cannot track pupil movements out of private schools into the state sector. Latest published figures confirm that pupil numbers remain within historical patterns seen for over 20 years, with no evidence of excessive pressure on the state system. The department works with local authorities to help them fulfil their duty to secure school places, including for children with special educational needs and disabilities.The reforms to VAT and business rates, ending the exemptions which private schools previously enjoyed, are expected to raise £1.8 billion a year by 2029/30. This measure will raise essential revenue that will be invested in our public services, such as our £3.7 billion increase to school funding in 2025/26, taking core school funding to £65.3 billion compared to £61.6 billion in 2024/25.
5 Nov 2025·Department for Education·Answered
AskedHow much revenue has been raised by the introduction of VAT on schools; and how much has been spent on student transfers from public to state schools in the same period.
ReplyHM Treasury published a tax information and impact note (TIIN) on applying VAT to independent school fees, which is available at: https://www.gov.uk/government/publications/vat-on-private-school-fees/applying-vat-to-private-school-fees#who-is-likely-to-be-affected. The note contains information on the impacts on individuals and families, and the government’s estimates of the number of pupils expected to enter the state sector as a result of this policy. The government does not collect pupil-level data from private schools and therefore cannot track pupil movements out of private schools into the state sector. Latest published figures confirm that pupil numbers remain within historical patterns seen for over 20 years, with no evidence of excessive pressure on the state system. The department works with local authorities to help them fulfil their duty to secure school places, including for children with special educational needs and disabilities.The reforms to VAT and business rates, ending the exemptions which private schools previously enjoyed, are expected to raise £1.8 billion a year by 2029/30. This measure will raise essential revenue that will be invested in our public services, such as our £3.7 billion increase to school funding in 2025/26, taking core school funding to £65.3 billion compared to £61.6 billion in 2024/25.
5 Nov 2025·Department for Education·Answered
AskedWhether her Department plans to support Kent County Council with levels of admissions following the introduction of VAT on private schools.
ReplyHM Treasury published a tax information and impact note (TIIN) on applying VAT to independent school fees, which is available at: https://www.gov.uk/government/publications/vat-on-private-school-fees/applying-vat-to-private-school-fees#who-is-likely-to-be-affected. The note contains information on the impacts on individuals and families, and the government’s estimates of the number of pupils expected to enter the state sector as a result of this policy. The government does not collect pupil-level data from private schools and therefore cannot track pupil movements out of private schools into the state sector. Latest published figures confirm that pupil numbers remain within historical patterns seen for over 20 years, with no evidence of excessive pressure on the state system. The department works with local authorities to help them fulfil their duty to secure school places, including for children with special educational needs and disabilities.The reforms to VAT and business rates, ending the exemptions which private schools previously enjoyed, are expected to raise £1.8 billion a year by 2029/30. This measure will raise essential revenue that will be invested in our public services, such as our £3.7 billion increase to school funding in 2025/26, taking core school funding to £65.3 billion compared to £61.6 billion in 2024/25.
5 Nov 2025·Department for Education·Answered
AskedHow many new teachers were appointed and funded directly from VAT receipts on public school fees since 1 January 2025 by (a) region and (b) local authority.
ReplyHM Treasury published a tax information and impact note (TIIN) on applying VAT to independent school fees, which is available at: https://www.gov.uk/government/publications/vat-on-private-school-fees/applying-vat-to-private-school-fees#who-is-likely-to-be-affected. The note contains information on the impacts on individuals and families, and the government’s estimates of the number of pupils expected to enter the state sector as a result of this policy. The government does not collect pupil-level data from private schools and therefore cannot track pupil movements out of private schools into the state sector. Latest published figures confirm that pupil numbers remain within historical patterns seen for over 20 years, with no evidence of excessive pressure on the state system. The department works with local authorities to help them fulfil their duty to secure school places, including for children with special educational needs and disabilities.The reforms to VAT and business rates, ending the exemptions which private schools previously enjoyed, are expected to raise £1.8 billion a year by 2029/30. This measure will raise essential revenue that will be invested in our public services, such as our £3.7 billion increase to school funding in 2025/26, taking core school funding to £65.3 billion compared to £61.6 billion in 2024/25.
17 Apr 2025·Department for Education·Answered
AskedOn what dates (a) letters were sent and (b) meetings were held between (i) officials and (ii) Ministers in her Department with North Kent College on future governance arrangements with Hadlow Rural Community School.
ReplyThe department values the Hadlow Rural Community School’s land-based curriculum offer. We have been, and remain, willing to consider how the department might support the school to continue to provide a broad land-based offer.As part of this consideration, in October 2024 departmental officials were in contact with North Kent College to understand their appetite for allowing the school to access the college’s neighbouring land-based facilities.Ministers have had no contact with North Kent College about this matter.
10 Feb 2025·Ministry of Defence·Answered
AskedIf he will make an assessment of the potential merits of issuing Afghans resettled under the (a) Afghan Relocations and Assistance Policy and (b) Afghan Citizens Resettlement Scheme who were directly employed by the UK Government with Proof of Employment certificates.
ReplyOn 1 March 2025, the Afghan Relocation and Assistance Policy (ARAP) scheme and the Afghan Citizen Resettlement Scheme (ACRS) will become part of the Afghan Resettlement Programme (ARP). The ARP is a cross-Government delivery programme which will bring existing resettlement routes into one, single pipeline. It is designed to make the delivery of Afghan resettlement simpler and more cost-effective, to help deliver better outcomes overall. Unfortunately, it is not feasible to breakdown those relocating to the UK by job role, including those who worked directly for His Majesty’s Government, in order to issue Proof of Employment certificates. However, the Government will continue to support those Afghans who have resettled in the UK through the ARP. This includes through supporting Afghan arrivals into self-sufficiency as quickly as possible to restart their lives in the UK.
10 Feb 2025·Ministry of Defence·Answered
AskedHow many applications for additional family members seeking to resettle in the UK to join a principal who has already been resettled via the (a) Afghan Relocations and Assistance Policy and (b) ex-Gratia scheme for Afghan interpreters are under consideration; and what proportion of these have been pending for more than six months.
ReplyAs of 12 February 2025, there are 1,062 outstanding Additional Family Member (AFM) applications from individuals who have already been resettled under the current and previous Afghan resettlement schemes administered by the Ministry of Defence (MOD). Of these, 502 have been pending for more than six months. Whilst every effort is made to process applications as quickly as possible, each application is considered on a case-by-case basis taking into account the evidence available. The MOD has received over 170,000 separate ARAP applications, some of which are duplicates or erroneous, but all require individual deliberation. Within this, certain cases are particularly complex and can take longer to process in order to reach the appropriate outcome. We inherited a considerable backlog in applications to process as the new Government and I am aware that people have been waiting longer than I would want for an outcome of an application. Therefore, I have directed officials to ensure that this backlog is cleared at pace whilst ensuring every case is processed correctly.
10 Feb 2025·Ministry of Defence·Answered
AskedIf he will take steps to ensure that vulnerable Afghan family members are included in any new resettlement scheme.
ReplyThe Government announced in December 2024 the launch of the Afghan Resettlement Programme (ARP), a cross-Government programme that will bring existing Afghan resettlement schemes into one single pipeline. Whilst this is not a new resettlement scheme, it will ensure we support those eligible Afghans and their family members, including those who are vulnerable, to rebuild their lives in the UK.
10 Feb 2025·Ministry of Defence·Answered
AskedWhether the Leave Outside the Rules process for Afghan family members will remain in place.
ReplyThe Afghan Relocations and Assistance Policy (ARAP) operates under the Immigration Rules set out under Appendix ARAP. Amendments were made to Appendix ARAP in November 2022, resulting in additional family members who are eligible and suitable for entry clearance to be granted under the Immigration Rules instead of outside the Rules. During Operation PITTING a number of Afghan nationals were ‘called forward’ for evacuation, in addition to those who were called forward as eligible persons under the ARAP Immigration Rules but were unintentionally separated from their family members during the evacuation efforts. The Government launched ACRS Pathway 1, Stage 2: Separated Families Route on 30 July 2024 specifically to reunite families unintentionally separated during Operation PITTING. It is now closed to referrals, and we have already begun to see arrivals and families be reunited using this route.
10 Feb 2025·Ministry of Defence·Answered
AskedHow many requests for a review of negative decisions on Afghan Relocations and Assistance Policy applications are awaiting resolution; and what proportion of these have been under review for more than six months.
ReplyAs of 12 February 2025, there are 3,467 outstanding requests for a review of a negative decision on an Afghan Relocations and Assistance Policy (ARAP) principal or Additional Family Member (AFM) application. Of these, 1,604 have been pending for more than six months. Whilst every effort is made to process applications as quickly as possible, each application is considered on a case-by-case basis taking into account the evidence available. The Ministry of Defence has received over 170,000 separate ARAP applications, some of which are duplicates or erroneous, but all require individual deliberation. Within this, certain cases are particularly complex and can take longer to process in order to reach the appropriate outcome. We inherited a considerable backlog in applications to process as the new Government and I am aware that people have been waiting longer than I would want for an outcome of an application. Therefore, I have directed officials to ensure that this backlog is cleared at pace whilst ensuring every case is processed correctly.
10 Feb 2025·Ministry of Defence·Answered
AskedIf he will establish a statutory timeframe for communicating decisions on applications submitted under the (a) Afghan Relocations and Assistance Policy and (b) Afghan Family Members policy.
ReplyEvery application submitted under the Afghan Relocations and Assistance Policy (ARAP) scheme is considered on a case-by-case basis taking into account the evidence available. Whilst every effort is made to process applications as quickly as possible, some complex cases can take longer to process so that the appropriate decision is reached in each case. Due to this individual approach, a statutory timeframe would not be suitable. I am paying close attention to this issue and have asked officials to make every effort to ensure decision-making is accelerated wherever possible, in particular for cases that have been awaiting an answer for some time. This approach remains unchanged following the announcement of the Afghan Resettlement Programme (ARP), which draws Afghan resettlement into a single delivery pipeline whilst retaining the current eligibility criteria of individual schemes such as ARAP. We inherited a considerable backlog in applications to process as the new Government and I am aware that people have been waiting longer than I would want for an outcome of an application. Therefore, I have directed officials to ensure that this backlog is cleared at pace whilst ensuring every case is processed correctly.