23 Mar 2026·Department of Health and Social Care·Answered
AskedIf he will make an assessment of the adequacy of the consistency of the mandatory Single Point of Access triage process with NHS England's Jess's Rule guidance; and what safeguards are in place to ensure that a mandatory Single Point of Access triage process does not return to primary care a patient whom a GP has referred in accordance with that guidance.
ReplyThe Single Point of Access (SPoA) triage process is consistent with Jess’s Rule.Jess’s Rule is an NHS England patient safety initiative for primary care. It is designed for general practitioners (GPs) and supports them to reconsider a patient’s presentation and/or diagnosis where the patient has attended a GP three or more times and symptoms have escalated, or the diagnosis is uncertain.Jess’s Rule can be used to support a GP’s decision on an appropriate referral within the SPoA model. SPoA will provide a more efficient approach to triaging patients, with all appropriate requests and referrals, excluding urgent suspect cancer, flowing through a single ‘front door’. SPoA supports clinical triage to the most appropriate service or outcome, meaning timelier, more joined-up care for patients. Patients will still have a choice about where they receive care.Safeguards within the SPoA model include senior clinical oversight of triage decisions and the ability for primary care clinicians to re‑escalate concerns where symptoms persist, worsen, or remain unexplained. These arrangements aim to ensure patients who require specialist assessment are not inappropriately managed in the community, and that shared clinical judgement remains central to decision‑making.
23 Mar 2026·Department of Health and Social Care·Answered
AskedHow many days were taken by NHS England staff as sick leave in total in each month since January 2024; and what the average number was.
ReplyNHS England publishes monthly information on the sickness absence of staff employed by NHS bodies, including NHS England. This is available at the following link:https://digital.nhs.uk/data-and-information/publications/statistical/nhs-sickness-absence-rates
23 Mar 2026·Department of Health and Social Care·Answered
AskedWhat assessment his Department has made of the potential impact of mandatory pre-referral Advice and Guidance requirements from 1 April 2026 on workload transferred to GP practices, including the workload arising from acting on specialist advice responses, requesting and reviewing diagnostic investigations recommended by specialists, and managing patients while awaiting responses; and whether additional funding has been allocated to reflect that workload transfer.
ReplyAdvice and Guidance (A&G) is designed to support quicker, clearer clinical decision making, by enabling general practitioners (GPs) and specialists to discuss and agree on the most appropriate next steps for a patient. The 2026/27 GP Contract does not mandate the use of A&G in all circumstances. Instead, practices are expected to use A&G prior to or in place of a planned care referral, where clinically appropriate, and to follow locally agreed referral pathways. In 2025/26 we introduced a £20 payment for GPs for each A&G request, allocating up to a total of £80 million of new funding, which has supported significant increases in A&G. For 2026/27, this funding is being incorporated into the GP Contract to provide a consistent, streamlined approach that recognises the vital role of GPs in delivering A&G. Embedding A&G in the GP Contract recognises it as routine clinical practice, removes annual signups, and provides more predictable funding while supporting consistent patient pathways. We are investing £485 million in GPs in 2026/27, bringing the total spend on the GP Contract to over £13.8 billion. This builds on last year’s £1.1 billion of investment. This uplift represents a 3.6% cash increase, or 1.4% real terms increase, and includes an assumed pay increase of 2.5%. As with previous years, we have asked the independent pay review body for Doctors' and Dentists' Remuneration, for a pay recommendation for 2026/27 for the Government to consider.
23 Mar 2026·Department of Health and Social Care·Answered
AskedWhat the referral to treatment clock start date is where a GP resubmits a referral following a Single Point of Access triage outcome with which they disagree; and what guidance NHS England has issued to Integrated Care Boards on the referral to treatment clock start date in these circumstances ahead of mandatory Single Point of Access triage processes taking effect from 1 April 2026.
ReplyWe're setting the Advice and Guidance (A&G) clock start so it's the same as outpatient referrals, ensuring no patient will have to wait longer for an appointment as a result of A&G As set out in the Medium Term Planning Framework, the National Health Service will move toward delivering care through a ‘Single Point of Access’ (SPoA) for all appropriate requests and referrals, excluding for urgent suspected cancer. Under the new SPoA model, if a patient needs treatment, their Referral to Treatment (RTT) clock start date will be calculated from the date the Advice and Guidance (A&G) request or referral was received by the SPoA. This is instead of the current process for A&G, where the clock start date is the date that the request or referral is converted to a treatment pathway. This will ensure that patients' waiting times are accurately reflected. In February 2026, NHS England issued The Elective Single Point of Access: Technical Guidance for 2026/27 to integrated care boards. This provides guidance on RTT rules and quality assurance arrangements, and advice on establishing leadership and governance structures that ensure SPoA outcomes are assessed regularly. The SPoA will be supported by improvements to the NHS e-Referral Service, which will enable NHS England to collect data on triage outcomes.SPoA is designed to promote clinical collaboration between primary care referrers and secondary care clinicians, including by facilitating two-way communication and shared decision making. General practitioners (GPs) can re-submit a referral following a SPoA triage outcome if they have concerns about the clinical decision. Escalation routes for concerns about triage decisions will continue to operate through locally agreed referral pathways and communication processes for GPs and patients, supported by improvements to the NHS e-Referral Service. Where patients have concerns regarding outcomes, local Patient Advice and Liaison Service teams can provide advice and support.
20 Mar 2026·Treasury·Answered
AskedWhat steps she is taking to ensure adherence to the FCA’s Consumer Duty requirement for firms to avoid causing foreseeable harm.
ReplyThe Financial Conduct Authority's (FCA’s) Consumer Duty requires firms to act in good faith, prevent foreseeable harm, and act in the best interests of consumers. All FCA-authorised firms are required to comply with the Consumer Duty.The FCA has extensive powers to enforce regulations and to impose penalties for breaches of regulation. This includes powers to investigate potential breaches, issue fines and ultimately to withdraw authorisation in the case of serious breaches. The FCA is operationally independent and the Treasury has no role in ensuring firms meet their responsibilities under the Consumer Duty. The Treasury continues to work closely with the FCA to hold it to account for delivering against its statutory objectives, including its objective to secure an appropriate degree of consumer protection in relation to the activities it regulates.
20 Mar 2026·Treasury·Answered
AskedWhat steps she is taking to ensure that policyholders with protected characteristics are not discriminated against by insurance companies.
ReplyInsurers make commercial decisions about pricing and the terms of cover they offer based on their assessment of the relevant risks. However, the government is determined that insurers treat customers fairly and insurers must comply with relevant legislation, including the Equality Act 2010. The Act generally prohibits discrimination based on certain personal characteristics, though the law accepts that some exceptions apply for insurance. The Financial Conduct Authority’s (FCA) rules also require insurers to treat customers fairly. The FCA requires firms to ensure their products offer fair value (i.e. if the price a consumer pays for a product or service is reasonable compared to the overall benefits they can expect to receive). The FCA has robust powers to monitor firms and, where necessary, to take action against firms that do not comply with its rules. The Government also seeks to ensure that people are able to access the financial products they need. That is why I published a Financial Inclusion Strategy in November which includes interventions to increase household financial resilience through insurance and help people find the right insurance product for their needs.
20 Mar 2026·Department for Transport·Answered
AskedWhen her Department plans to announce new legislative standards for vehicle accessibility requirements, in the context of the review of the Public Service Vehicles Access Regulations .
ReplyThe Government is committed to improving passenger transport services, so they are more inclusive and enable disabled people to travel safely, confidently and with dignity. As part of our broader mission to break down barriers to opportunity, we recognise that more needs to be done to ensure transport is accessible to all. Our Bus Services Act 2025 includes a comprehensive package of measures to improve the accessibility and inclusivity of local transport. This includes requiring local authorities to regularly review the accessibility of their bus networks through the development and publishing of a Bus Network Accessibility Plan. We are also providing nearly £700 million a year to local transport authorities through the Local Authority Bus Grant over the next three years to maintain and improve local bus services. These allocations include capital funding for most areas, which can be used to improve the accessibility of transport infrastructure. The Public Service Vehicles Accessibility Regulations 2000 (PSVAR) set accessibility minimum standards for physical features on board buses and coaches designed to carry over twenty-two passengers and used on local or scheduled services. These include requirements for the size and location of the wheelchair space. In 2023 the Department undertook a Call for Evidence to understand the efficacy of PSVAR, and we continue to engage regularly with stakeholders, including local authorities, on the impact of the Regulations and how they can support accessible journeys sustainably. We will announce any next steps on PSVAR in the coming weeks. In March 2025, we launched the UK Bus Manufacturing Expert Panel. Over 12 months, this panel brought together industry experts and local leaders to support UK bus manufacturing, develop a pipeline of future bus orders to give better planning certainty to the sector, and to prioritise passenger-centric bus design. The last meeting of the Panel took place on 18 March, during which we secured agreement from Mayors on a set of commitments, including on adopting standards and driving continuous improvement on accessible and inclusive zero emission bus design.
20 Mar 2026·Treasury·Answered
AskedWhat assessment her Department has made of the potential impact of valid Covid-19 business interruption claims becoming time-barred in March 2026 on the insurance sector.
ReplyThe Financial Conduct Authority (FCA), as the independent regulator for financial services, sets the conduct standards required of insurance firms. This includes rules requiring insurers to handle claims fairly and promptly. The Supreme Court published its final judgment in the FCA’s Business Interruption Insurance test case in 2021. At the time of the judgment, the FCA set out its expectation that insurers should communicate to all impacted policyholders what the judgment meant for their claim and should move quickly to resolve claims as determined by the judgment. The FCA court case did not cover all potential issues with business interruption policies. The FCA has been clear that, in the event of further court rulings, insurers will need to consider carefully how the rulings impact claims they have already decided. The FCA considered the issue of new ‘stop the clock’ guidance as part of its response to Stewarts LLP on 23 January. The FCA was clear that insurers must look at claims that have already been made in light of any new legal rulings to see if any action must be taken. Where no claim has been submitted, it is not clear why an insurer would not be able to rely on relevant time limits set out in the insurance policy, subject to the particular circumstances of each claim and compliance with the FCA’s broader rules. The FCA is continuing to supervise firms to ensure they are meeting their expectations and has robust powers to take action where necessary.
20 Mar 2026·Department for Transport·Answered
AskedWhat steps her Department is taking to provide guidance to bus manufacturers on the legislative requirements on size and location of wheelchair space, in the context of the consultation on the Public Service Vehicles Access Regulations.
ReplyThe Government is committed to improving passenger transport services, so they are more inclusive and enable disabled people to travel safely, confidently and with dignity. As part of our broader mission to break down barriers to opportunity, we recognise that more needs to be done to ensure transport is accessible to all. Our Bus Services Act 2025 includes a comprehensive package of measures to improve the accessibility and inclusivity of local transport. This includes requiring local authorities to regularly review the accessibility of their bus networks through the development and publishing of a Bus Network Accessibility Plan. We are also providing nearly £700 million a year to local transport authorities through the Local Authority Bus Grant over the next three years to maintain and improve local bus services. These allocations include capital funding for most areas, which can be used to improve the accessibility of transport infrastructure. The Public Service Vehicles Accessibility Regulations 2000 (PSVAR) set accessibility minimum standards for physical features on board buses and coaches designed to carry over twenty-two passengers and used on local or scheduled services. These include requirements for the size and location of the wheelchair space. In 2023 the Department undertook a Call for Evidence to understand the efficacy of PSVAR, and we continue to engage regularly with stakeholders, including local authorities, on the impact of the Regulations and how they can support accessible journeys sustainably. We will announce any next steps on PSVAR in the coming weeks. In March 2025, we launched the UK Bus Manufacturing Expert Panel. Over 12 months, this panel brought together industry experts and local leaders to support UK bus manufacturing, develop a pipeline of future bus orders to give better planning certainty to the sector, and to prioritise passenger-centric bus design. The last meeting of the Panel took place on 18 March, during which we secured agreement from Mayors on a set of commitments, including on adopting standards and driving continuous improvement on accessible and inclusive zero emission bus design.
20 Mar 2026·Department for Transport·Answered
AskedWhen she plans to publish a response to her Department's consultation on Public Service Vehicles Access Regulations, which closed on 4 September 2023.
ReplyThe Government is committed to improving passenger transport services, so they are more inclusive and enable disabled people to travel safely, confidently and with dignity. As part of our broader mission to break down barriers to opportunity, we recognise that more needs to be done to ensure transport is accessible to all. Our Bus Services Act 2025 includes a comprehensive package of measures to improve the accessibility and inclusivity of local transport. This includes requiring local authorities to regularly review the accessibility of their bus networks through the development and publishing of a Bus Network Accessibility Plan. We are also providing nearly £700 million a year to local transport authorities through the Local Authority Bus Grant over the next three years to maintain and improve local bus services. These allocations include capital funding for most areas, which can be used to improve the accessibility of transport infrastructure. The Public Service Vehicles Accessibility Regulations 2000 (PSVAR) set accessibility minimum standards for physical features on board buses and coaches designed to carry over twenty-two passengers and used on local or scheduled services. These include requirements for the size and location of the wheelchair space. In 2023 the Department undertook a Call for Evidence to understand the efficacy of PSVAR, and we continue to engage regularly with stakeholders, including local authorities, on the impact of the Regulations and how they can support accessible journeys sustainably. We will announce any next steps on PSVAR in the coming weeks. In March 2025, we launched the UK Bus Manufacturing Expert Panel. Over 12 months, this panel brought together industry experts and local leaders to support UK bus manufacturing, develop a pipeline of future bus orders to give better planning certainty to the sector, and to prioritise passenger-centric bus design. The last meeting of the Panel took place on 18 March, during which we secured agreement from Mayors on a set of commitments, including on adopting standards and driving continuous improvement on accessible and inclusive zero emission bus design.
20 Mar 2026·Treasury·Answered
AskedWhat steps her Department is taking to ensure that SMEs not party to (a) NFU Mutual and (b) Bath Racecourse litigation are not permanently deprived of the right to an indemnity due to the expiration of limitation periods.
ReplyThe Financial Conduct Authority (FCA), as the independent regulator for financial services, sets the conduct standards required of insurance firms. This includes rules requiring insurers to handle claims fairly and promptly. The Supreme Court published its final judgment in the FCA’s Business Interruption Insurance test case in 2021. At the time of the judgment, the FCA set out its expectation that insurers should communicate to all impacted policyholders what the judgment meant for their claim and should move quickly to resolve claims as determined by the judgment. The FCA court case did not cover all potential issues with business interruption policies. The FCA has been clear that, in the event of further court rulings, insurers will need to consider carefully how the rulings impact claims they have already decided. The FCA considered the issue of new ‘stop the clock’ guidance as part of its response to Stewarts LLP on 23 January. The FCA was clear that insurers must look at claims that have already been made in light of any new legal rulings to see if any action must be taken. Where no claim has been submitted, it is not clear why an insurer would not be able to rely on relevant time limits set out in the insurance policy, subject to the particular circumstances of each claim and compliance with the FCA’s broader rules. The FCA is continuing to supervise firms to ensure they are meeting their expectations and has robust powers to take action where necessary.
20 Mar 2026·Department for Transport·Answered
AskedWhat steps her Department is taking to improve rail connectivity in North Shropshire.
ReplyServices in North Shropshire are provided by Transport for Wales (TfW) in accordance with its Train Service Requirement which is agreed with the Department with respect to services at stations in England. The Department keeps the performance and connectivity of the rail network under continual review including through regular engagement with TfW. There are no active proposals to increase services on this route.
20 Mar 2026·Department for Transport·Answered
AskedWhether her Department has made an assessment of the potential impact of reconnecting London to the Marches by rail on the economy.
ReplyThe Department has not undertaken a specific assessment of the economic impact of reconnecting London to the Marches by rail. Any future proposals would be considered in accordance with established Department appraisal guidance, including analysis of effects on connectivity, regional development and the wider economy. The Department has also responded to the Office of Rail and Road (ORR) on current applications submitted by open access operators.
20 Mar 2026·Treasury·Answered
AskedWhat discussions she has had with the FCA on stop the clock guidance and related litigation.
ReplyThe Financial Conduct Authority (FCA), as the independent regulator for financial services, sets the conduct standards required of insurance firms. This includes rules requiring insurers to handle claims fairly and promptly. The Supreme Court published its final judgment in the FCA’s Business Interruption Insurance test case in 2021. At the time of the judgment, the FCA set out its expectation that insurers should communicate to all impacted policyholders what the judgment meant for their claim and should move quickly to resolve claims as determined by the judgment. The FCA court case did not cover all potential issues with business interruption policies. The FCA has been clear that, in the event of further court rulings, insurers will need to consider carefully how the rulings impact claims they have already decided. The FCA considered the issue of new ‘stop the clock’ guidance as part of its response to Stewarts LLP on 23 January. The FCA was clear that insurers must look at claims that have already been made in light of any new legal rulings to see if any action must be taken. Where no claim has been submitted, it is not clear why an insurer would not be able to rely on relevant time limits set out in the insurance policy, subject to the particular circumstances of each claim and compliance with the FCA’s broader rules. The FCA is continuing to supervise firms to ensure they are meeting their expectations and has robust powers to take action where necessary.
20 Mar 2026·Department for Transport·Answered
AskedWhat steps her Department is taking to increase wheelchair accessibility on buses.
ReplyThe Government is committed to improving passenger transport services, so they are more inclusive and enable disabled people to travel safely, confidently and with dignity. As part of our broader mission to break down barriers to opportunity, we recognise that more needs to be done to ensure transport is accessible to all. Our Bus Services Act 2025 includes a comprehensive package of measures to improve the accessibility and inclusivity of local transport. This includes requiring local authorities to regularly review the accessibility of their bus networks through the development and publishing of a Bus Network Accessibility Plan. We are also providing nearly £700 million a year to local transport authorities through the Local Authority Bus Grant over the next three years to maintain and improve local bus services. These allocations include capital funding for most areas, which can be used to improve the accessibility of transport infrastructure. The Public Service Vehicles Accessibility Regulations 2000 (PSVAR) set accessibility minimum standards for physical features on board buses and coaches designed to carry over twenty-two passengers and used on local or scheduled services. These include requirements for the size and location of the wheelchair space. In 2023 the Department undertook a Call for Evidence to understand the efficacy of PSVAR, and we continue to engage regularly with stakeholders, including local authorities, on the impact of the Regulations and how they can support accessible journeys sustainably. We will announce any next steps on PSVAR in the coming weeks. In March 2025, we launched the UK Bus Manufacturing Expert Panel. Over 12 months, this panel brought together industry experts and local leaders to support UK bus manufacturing, develop a pipeline of future bus orders to give better planning certainty to the sector, and to prioritise passenger-centric bus design. The last meeting of the Panel took place on 18 March, during which we secured agreement from Mayors on a set of commitments, including on adopting standards and driving continuous improvement on accessible and inclusive zero emission bus design.
19 Mar 2026·Department for Environment, Food and Rural Affairs·Answered
AskedFood and Rural Affairs, what assessment her Department has made of the potential impact of a ban on colony cages on the agricultural land market.
ReplyIn preparation for the recent consultation on laying hen cage reform, the Government carried out a general assessment of the potential impact of the proposed reforms to laying hen welfare policy on the competitiveness and viability of UK egg producers and, as part of the consultation, sought views on that assessment. The Government is now analysing the consultation responses and will publish a formal response in due course.
19 Mar 2026·Department for Environment, Food and Rural Affairs·Answered
AskedFood and Rural Affairs, what estimate her Department has made of the amount of agricultural land egg producers will require to comply with the proposed ban on colony cages.
ReplyIn preparation for the recent consultation on laying hen cage reform, the Government carried out a general assessment of the potential impact of the proposed reforms to laying hen welfare policy on the competitiveness and viability of UK egg producers and, as part of the consultation, sought views on that assessment. The Government is now analysing the consultation responses and will publish a formal response in due course.
18 Mar 2026·Ministry of Defence·Answered
AskedWhat data his Department holds relating to the closure of air cadet squadrons due to insufficient electrical compliance documentation.
ReplyThe Royal Air Force Air Cadets (RAFAC) are committed to providing a safe and high-quality environment for all members. Following a rigorous audit of statutory compliance records, activity has been temporarily suspended at several sites across the country. The suspensions were required to protect cadets and volunteers and continue to ensure compliance with safety, legal and operational duties. Work is ongoing to ensure these spaces are useable and safe as soon as possible. Suspension of activities at the sites does not equate to the closure of the Air Training Corps (ATC) Squadrons permanently. Whilst the work is being completed, RAFAC have worked closely with Cadet Force Adult Volunteers to identify and utilise temporary community facilities for use of Air Cadets Dedicated work is ongoing at pace to source further temporary spaces for the remaining Squadrons.
18 Mar 2026·Department of Health and Social Care·Answered
Asked(a) what the current level of the stockpile of MenB vaccine is and (b) whether her Department has assessed whether stockpiles are sufficient for the current meningitis B outbreak, including through modelling.
ReplyThe risk of infection to the wider population remains low. A targeted vaccination programme has been extended to everyone who has been offered preventative antibiotic treatment as part of this outbreak. A single course of antibiotics is highly effective at reducing transmission. Immediately after the outbreak was identified, the UK Health Security Agency (UKHSA) deployed 50,000 doses of stockpiled antibiotics to the local area to ensure rapid access for those at highest risk.UKHSA stock levels for a meningitis B vaccine are the equivalent to eleven months of use in the continued national immunisation programme. 26,500 vaccine doses have been delivered specifically in response to the outbreak in Kent and a further 30,000 doses have been released from future deliveries into UKHSA back to GSK for supply through the standard wholesaler market.UKHSA continues to work with local resilience partners to ensure effective distribution. We currently have limited data, and our understanding of the dynamics is still developing at pace, as this is an unprecedented situation.
18 Mar 2026·Department for Science, Innovation and Technology·Answered
AskedInnovation and Technology, what assessment she has made of the adequacy of improvements made since the passing of the Communications Act 2003 at delivering improved mobile phone signal to consumers.
ReplyThe Communications Act 2003 has provided for a regulatory framework which has driven competition and investment and has delivered good outcomes for consumers and businesses.According to Ofcom’s 2025 Connected Nations report, 4G is available across 96% of the UK landmass and higher quality standalone 5G is available outside of 83% of UK premises.Through our Mobile Market Review Call for Evidence, we expect to gain detailed insights and evidence which will enable us to assess whether the regulatory framework needs to be updated. The Call for Evidence is open until 21 April.