ReplyBanking is changing, with many customers benefitting from the convenience and flexibility of managing their finances remotely. However, the Government understands the importance of banking services to communities, including those in rural areas, and is working closely with industry to support the roll-out of 350 banking hubs by the end of this Parliament. Over 275 hubs have been announced so far, and more than 235 are already open, including 7 in Northern Ireland. The Government engages regularly with LINK, the operator of the UK’s largest ATM network, as well as industry and the Financial Conduct Authority, on access to cash and banking services. Banking hub locations are independently recommended by LINK. When a bank branch closes, there is a material change to a cash service, or a community request is received, LINK conducts an access to cash assessment under the regime set out in the Financial Services and Markets Act 2023. This considers a range of factors including population demographics and transport links, with criteria reflecting differences between rural and urban areas. Any decisions on changes to LINK’s assessment criteria are a matter for LINK, the financial services sector and the Financial Conduct Authority, which oversees the regime. Customers can also access everyday banking services through the Post Office network, with over 10,000 branches providing services such as cash withdrawals and deposits, balance enquiries and bill payments. The Government keeps the effectiveness of access to cash and banking arrangements under review through ongoing engagement with industry, LINK and the Financial Conduct Authority to ensure they meet the needs of local communities. As such, on 14 May the Government commissioned an independent Review into Access to Banking Services to assess the impact of changes in the provision of in-person banking services. The evidence gathered will inform future decisions on whether further action is needed. Alongside this, the Government intends to include a power in forthcoming financial services legislation to enable it to act, if necessary, to protect access to banking services.