The Westminster lensArchive · Written questions · 146 tabled · 137 answered

Written questions by Chamberlain.

Every parliamentary written question tabled by Wendy Chamberlain this session, with the full answer and department. Back to the MP page.

Department:All (146)Department for Work and Pensions (28)Treasury (22)Home Office (21)Foreign, Commonwealth and Development Office (13)Department of Health and Social Care (13)Department for Energy Security and Net Zero (10)Department for Environment, Food and Rural Affairs (8)Department for Transport (8)Department for Science, Innovation and Technology (7)Department for Education (4)Cabinet Office (3)Department for Business and Trade (3)

Showing 6180 of 146 · this parliament

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8 Sept 2025·Home Office·Answered
Asked

If she will provide the (a) criteria and (b) arrangements for evacuating students from Gaza to the relevant (i) universities and (ii) hon. Members.

Reply

I refer the Honourable Member to the previous Home Secretary’s oral statement to the House on 1 September 2025 on strengthening border security and reforms to the asylum system. Further details will be set out in due course.The Home Office has put in place systems to issue expedited visas, with biometric checks conducted prior to arrival for all Chevening Scholars from Gaza.We are in the process of doing the same for a group of students who have been awarded fully funded scholarships covering course fees and living costs at UK universities so they can start their studies in Autumn 2025.The Foreign, Commonwealth and Development Office is doing everything it can to support their safe exit and onward travel to the UK. The situation on the ground in Gaza makes this extremely challenging.

1 Sept 2025·Ministry of Defence·Answered
Asked

How many Afghan Relocations and Assistance Policy-eligible Afghans living in British High Commission-supported hotels in Islamabad have been deported to Afghanistan.

Reply

Currently, there are approximately 30 ARAP eligible Afghans under the care of the British High Commission in Islamabad. 13 ARAP eligible Afghans under the care of the British High Commission have been deported to Afghanistan.

1 Sept 2025·Ministry of Defence·Answered
Asked

What estimate he has made of the number of ARAP eligible Afghans currently staying in British High Commission supported hotels in Islamabad.

Reply

Currently, there are approximately 30 ARAP eligible Afghans under the care of the British High Commission in Islamabad. 13 ARAP eligible Afghans under the care of the British High Commission have been deported to Afghanistan.

29 Aug 2025·Treasury·Answered
Asked

What steps she is taking to ensure that face-to-face banking services remain accessible to (a) older people and (b) those who lack digital confidence.

Reply

The Government understands the importance of face-to-face banking to communities and high streets across the UK, and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this Parliament. Over 230 hubs have been announced so far, and over 180 are already open.Whilst the Government meets with LINK to discuss a variety of matters, any decisions on changes to LINK’s independent assessment criteria are a matter for LINK and the financial services sector. The treatment of customers by UK banks is governed by the the Financial Conduct Authority, which requires firms to provide a prompt, efficient, and fair service to all of their customers. This includes special considerations for vulnerable customers. In addition, like all service providers, banks and building societies are bound under the Equality Act 2010 to make reasonable adjustments, where necessary, in the way they deliver their services. Alternative options to access everyday banking services can be via telephone banking, through digital means such as mobile or online banking, and via the Post Office. The Post Office Banking Framework allows personal and business customers to withdraw and deposit cash, check their balance, pay bills and cash cheques at 11,500 Post Office branches across the UK.

29 Aug 2025·Treasury·Answered
Asked

What steps she is taking to assist (a) older people and (b) people who are not digitally confident in accessing online banking services.

Reply

The Government understands the importance of face-to-face banking to communities and high streets across the UK, and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this Parliament. Over 230 hubs have been announced so far, and over 180 are already open.Whilst the Government meets with LINK to discuss a variety of matters, any decisions on changes to LINK’s independent assessment criteria are a matter for LINK and the financial services sector. The treatment of customers by UK banks is governed by the the Financial Conduct Authority, which requires firms to provide a prompt, efficient, and fair service to all of their customers. This includes special considerations for vulnerable customers. In addition, like all service providers, banks and building societies are bound under the Equality Act 2010 to make reasonable adjustments, where necessary, in the way they deliver their services. Alternative options to access everyday banking services can be via telephone banking, through digital means such as mobile or online banking, and via the Post Office. The Post Office Banking Framework allows personal and business customers to withdraw and deposit cash, check their balance, pay bills and cash cheques at 11,500 Post Office branches across the UK.

29 Aug 2025·Treasury·Answered
Asked

What discussions she has had with LINK on the potential for widening the criteria for establishing additional banking hubs across the UK.

Reply

The Government understands the importance of face-to-face banking to communities and high streets across the UK, and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this Parliament. Over 230 hubs have been announced so far, and over 180 are already open.Whilst the Government meets with LINK to discuss a variety of matters, any decisions on changes to LINK’s independent assessment criteria are a matter for LINK and the financial services sector. The treatment of customers by UK banks is governed by the the Financial Conduct Authority, which requires firms to provide a prompt, efficient, and fair service to all of their customers. This includes special considerations for vulnerable customers. In addition, like all service providers, banks and building societies are bound under the Equality Act 2010 to make reasonable adjustments, where necessary, in the way they deliver their services. Alternative options to access everyday banking services can be via telephone banking, through digital means such as mobile or online banking, and via the Post Office. The Post Office Banking Framework allows personal and business customers to withdraw and deposit cash, check their balance, pay bills and cash cheques at 11,500 Post Office branches across the UK.

29 Aug 2025·Department for Science, Innovation and Technology·Answered
Asked

Innovation and Technology, what assessment he has made of the potential impact of digital exclusion on the quality of life for older people.

Reply

Those who cannot use digital technologies are likely to pay more for certain transactions, have worse health outcomes, and find it more difficult to manage their finance. That’s why tackling digital exclusion, which disproportionately impacts certain demographics including older people, is a priority for Government.In February we published the Digital Inclusion Action Plan, which outlines the first five actions we are taking over the next year on digital inclusion.One of these actions was to launch the £9.5mn Digital Inclusion Innovation Fund to support and expand local community initiatives to get people online. All funded projects will support at least one of the focus demographic groups, including older people.

29 Aug 2025·Department for Science, Innovation and Technology·Answered
Asked

Innovation and Technology, what progress he has made on (a) publishing the work programme of the Digital Inclusion Action Committee and (b) examining the digital exclusion of elderly people within the committee.

Reply

The Digital Inclusion Action Committee is an external advisory body that will work closely with the Department for Science, Innovation and Technology. It is made up of national and local experts to tackle digital exclusion. Its role is to scrutinise, steer and help determine the work of the government in reducing digital exclusion in every part of the UK. One of its aims will be to identify systemic barriers to digital inclusion and propose actionable solutions, particularly for underserved groups such as older people.The terms of reference for the Digital Inclusion Action Committee were published earlier in 2025 and full membership was announced in August 2025. The members are scheduled to meet again this autumn.

29 Aug 2025·Department for Science, Innovation and Technology·Answered
Asked

Innovation and Technology, what steps he is taking to ensure the availability of reliable broadband in rural areas to support access to essential services.

Reply

Through Project Gigabit, we are delivering future-proofed, gigabit-capable connections nationwide, to UK premises that are not included in suppliers' commercial plans, including to premises in rural areas.

29 Aug 2025·Department for Energy Security and Net Zero·Answered
Asked

What assessment he has made of waiting times in distribution connections reform.

Reply

Distribution-level projects can face significant connection delays, particularly if they could impact on the transmission network. The reformed transmission connections process, currently being implemented, should accelerate connections for many viable distribution-level projects. Furthermore, Ofgem has recently raised the threshold for distribution projects in England and Wales requiring a Transmission Impact Assessment from 1MW to 5MW, which should accelerate connections for connections below the new threshold.[1] More widely, Ofgem is reviewing the connections regulatory incentives and obligations applied to National Energy System Operator and network companies. This aims to reduce connection times where possible and improve customer service.[2] The equivalent thresholds for Scotland are under ongoing review by the Scottish network companies.[1] Decision to approve CMP446: 'Increasing the lower threshold in England and Wales for Evaluation of Transmission Impact Assessment' | Ofgem[2] Connections end-to-end review of the regulatory framework | Ofgem

29 Aug 2025·Treasury·Answered
Asked

Pursuant to the Answer of 22 July to Question 67982 on Social Rented Housing: Repairs and Maintenance, what the actual value is of financial guarantees issued to date by the National Wealth Fund to support social housing retrofit loans provided by (a) NatWest Group, (b) Barclays UK Corporate Bank, (c) Lloyds Banking Group and (d) The Housing Finance Corporation.

Reply

The National Wealth Fund have agreed to guarantee up to £1.3 billion of loans provided by NatWest, Barclays, Lloyds and The Housing Finance Corporation to upgrade social housing. To date, Barclays have signed one deal worth £50 million, and Lloyds Banking Group has signed two deals worth £160 million in total.

29 Aug 2025·Treasury·Answered
Asked

What metrics her Department will use to evaluate the Financial Conduct Authority’s performance in advancing financial inclusion.

Reply

The Government recognises the key role the Financial Conduct Authority (FCA) has in improving financial inclusion for UK consumers. This is why the FCA is part of the Financial Inclusion Committee which has been convened to develop a Financial Inclusion Strategy. The membership of the committee reflects the fact that the whole financial inclusion ecosystem will need to work together for the strategy to be a success, including government, industry, consumer representatives, and the regulator. The strategy will be published later this year and will seek to tackle a range of barriers which prevent individuals from accessing the financial services and products they need. This will include actions for the FCA to take forward as part of their responsibilities within the sector, as well as relevant metrics to monitor the strategy’s progress. The Government will work closely with the FCA to deliver the strategy and regularly engages with the FCA on this topic at ministerial and official level. In November, the Chancellor also included reinforcing financial inclusion as a matter for the FCA to have regard to in her letter of recommendation. In response to this, Nikhil Rathi noted the FCA’s support for the development of the Financial Inclusion Strategy and its collaboration with partners to help build consumers’ financial resilience.

29 Aug 2025·Treasury·Answered
Asked

With reference to her remit letter to the FCA on 14 November 2024, what steps her Department is taking to work with the FCA to have regard to financial inclusion.

Reply

The Government recognises the key role the Financial Conduct Authority (FCA) has in improving financial inclusion for UK consumers. This is why the FCA is part of the Financial Inclusion Committee which has been convened to develop a Financial Inclusion Strategy. The membership of the committee reflects the fact that the whole financial inclusion ecosystem will need to work together for the strategy to be a success, including government, industry, consumer representatives, and the regulator. The strategy will be published later this year and will seek to tackle a range of barriers which prevent individuals from accessing the financial services and products they need. This will include actions for the FCA to take forward as part of their responsibilities within the sector, as well as relevant metrics to monitor the strategy’s progress. The Government will work closely with the FCA to deliver the strategy and regularly engages with the FCA on this topic at ministerial and official level. In November, the Chancellor also included reinforcing financial inclusion as a matter for the FCA to have regard to in her letter of recommendation. In response to this, Nikhil Rathi noted the FCA’s support for the development of the Financial Inclusion Strategy and its collaboration with partners to help build consumers’ financial resilience.

29 Aug 2025·Treasury·Answered
Asked

What discussions she has had with the Financial Conduct Authority on the resources required to deliver on its financial inclusion obligations.

Reply

The Government recognises the key role the Financial Conduct Authority (FCA) has in improving financial inclusion for UK consumers. This is why the FCA is part of the Financial Inclusion Committee which has been convened to develop a Financial Inclusion Strategy. The membership of the committee reflects the fact that the whole financial inclusion ecosystem will need to work together for the strategy to be a success, including government, industry, consumer representatives, and the regulator. The strategy will be published later this year and will seek to tackle a range of barriers which prevent individuals from accessing the financial services and products they need. This will include actions for the FCA to take forward as part of their responsibilities within the sector, as well as relevant metrics to monitor the strategy’s progress. The Government will work closely with the FCA to deliver the strategy and regularly engages with the FCA on this topic at ministerial and official level. In November, the Chancellor also included reinforcing financial inclusion as a matter for the FCA to have regard to in her letter of recommendation. In response to this, Nikhil Rathi noted the FCA’s support for the development of the Financial Inclusion Strategy and its collaboration with partners to help build consumers’ financial resilience.

29 Aug 2025·Department for Science, Innovation and Technology·Answered
Asked

Innovation and Technology, what data the Government holds on levels of digital exclusion among people aged 65 and over.

Reply

Tackling digital exclusion, which disproportionately impacts certain demographics including older people, is a priority for Government. That is why we published the Digital Inclusion Action Plan – First Steps in February 2025 which outlines the first five actions we are taking over the next year on digital inclusion.In 2025, Ofcom reported that 13% of UK households with respondents aged 65+ had no internet access, 45% did not own a laptop, and 18% did not own a smartphone. In 2024, its Online Nation Report found that 15% of UK adults aged 65-74 were not confident in their ability to stay safe online. We estimate that only 4-16% of those aged 65 or over took part in training in digital or online skills.

21 Jul 2025·Ministry of Justice·Answered
Asked

How many super-injunctions are in effect in the UK.

Reply

The Government does not publish data on the number of super-injunctions currently in force, due to the sensitive and often confidential nature of such orders.Where such orders are made, they are typically issued by the High Court under strict judicial oversight and may include provisions that prevent disclosure of their very existence.

15 Jul 2025·Treasury·Answered
Asked

What the value is of financial guarantees provided by the National Wealth Fund to support social housing retrofit loans provided by (a) NatWest Group, (b) Barclays UK Corporate Bank, (c) Lloyds Banking Group and (d) The Housing Finance Corporation since October 2024.

Reply

The National Wealth Fund (NWF) has committed £1.3bn total guarantees for social housing retrofit to help mobilise private capital into the social housing sector at scale. As of July 2025, the NWF has committed to providing guarantees of up to: a. £400m for NatWest Group2. £350m for Barclays UK Corporate Bank3. £400m for Lloyds Banking Group3. £150m for The Housing Finance Corporation.

30 Jun 2025·Home Office·Answered
Asked

How many in-person inspections were carried out by Gangmasters and Labour Abuse Authority officers on farms in Scotland in 2024; and how many (a) workers and (b) workers on the UK seasonal worker visa were spoken to at each inspection.

Reply

In 2024, 18 in-person inspection visits were undertaken by Gangmasters and Labour Abuse Authority (GLAA) officers on farms in Scotland. This figure includes compliance and enforcement inspections, as well as joint inspections with other enforcement bodies, such as UK Visas and Immigration (UKVI). The GLAA does not hold data on which visas are held by workers at these farms.In England and Wales, the GLAA has responsibilities to investigate reports of modern slavery. In Scotland, the primacy for this lies with Police Scotland but the GLAA support this activity to target, dismantle and disrupt serious and organised crime.

30 Jun 2025·Department for Work and Pensions·Answered
Asked

What (a) guidance, (b) training and (c) minimum standards are provided to work coaches supporting clients with learning difficulties.

Reply

All Work Coaches new to DWP receive mandatory learning to support vulnerable customers and complex needs as part of their induction and onboarding, this includes helping customer who need additional support. DWP Work Coaches also receive comprehensive training to support individuals with additional needs. This learning begins with the core Work Coach learning journey, and is reinforced through ongoing, point-of-need learning throughout their role. Key topics include: The claimant commitment – which focuses on tailoring commitments to each claimant’s circumstances and abilities.The vulnerable customer learning journey - which includes a dedicated module on learning difficulties and helping work coaches identify the appropriate support required.

30 Jun 2025·Department for Work and Pensions·Answered
Asked

What assessment she has made of the potential impact of the 5 week wait for Universal Credit on housing arrears owed to (a) local authorities and (b) social housing providers.

Reply

No such assessment has been made. The Government is reviewing Universal Credit, to make sure it is doing the job we want it to. Procedures are in place to support customers having difficulty in managing their housing payments. Payment of housing costs and rent arrears can be made direct to landlords. Direct payment requests are considered on a case-by-case basis and can be considered at the start or at any point during the UC claim to support the tenancy for the home the customer currently lives in. The need may be identified in the Service Centre, Jobcentre or requested by the claimant, their appointee, caseworker, or landlord advising of a vulnerability, rent arrears or risk of eviction.

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