What assessment he has made of the adequacy of protections in place for homeowners affected by spray foam insulation.
For installations under DESNZ schemes consumers are entitled to remediation where work has not been up to standard, however we understand most spray foam loft insulation has been installed outside of our schemes where the protection available depends on what was agreed at the time between the homeowner and the installer. Poor-quality installations are the result of years of a failed system, and this government is committed to introducing new reforms to drive up quality and protect consumers through the Warm Homes Plan. Faulty work is completely unacceptable. This is why we have taken it so seriously as a department and are working to address the issues that have arisen. Consumers have a right to expect that work is done properly.