Written questions by Farron.

Innovation and Technology, what steps she is taking to (a) ensure that online platforms are held accountable under the Online Safety Act 2023 for hosting content that promotes the torture of animals and (b) reassure farming communities that animal welfare standards are protected online.

The Government takes animal welfare very seriously. Under the Online Safety Act 2023, platforms must remove illegal content swiftly, including material promoting or facilitating animal torture, which is a designated priority offence. Services must also implement systems and processes to protect children from harmful depictions of animal cruelty, even where it is not illegal. Ofcom, as the independent regulator, enforces these duties and can issue fines of up to £18 million or 10% of qualifying worldwide revenue.

Innovation and Technology, what assessment she has made of the effectiveness of measures to tackle online harassment; and what steps she plans to take to protect individuals from such abuse.

Under the Online Safety Act, platforms must protect all users from illegal harassment and children from harmful content, including hateful and abusive content. These duties are now in force and Ofcom conducts regular surveys to track user experiences. DSIT and Ofcom are developing a longer-term evaluation framework to assess the Act’s impact.Additional duties will require the largest services to offer adults optional tools to reduce engagement with legal abuse. In October, the Secretary of State wrote to Ofcom and asked it to use all its levers to tackle hateful content online and maintain urgent momentum in implementing these remaining duties.

Innovation and Technology, if he will make an assessment of the potential impact of the public switched telephone network switch-off on rural communities in Westmorland and Lonsdale constituency.

The Government is determined to ensure that any and all risks incurred during the industry-led migration from the analogue landline network to voice over internet protocol are mitigated. On 18 November 2024, the Department published guidance for communication providers on how to identify and support customers when their landline migrates. This includes customers who are landline dependent, many of which live in rural communities.The Department also published a checklist of activities that communication providers should take before migrating customers to voice over internet protocol without their active consent. We expect providers to meet the safeguards set out in this checklist to keep customers – including those in rural communities - safe throughout the migration.Ofcom reports that 2024 saw 45% more service incidents on the Public Switched Telephone Network (PSTN) compared to 2023, resulting in a 55% increase in the number of service hours lost. Retaining the PSTN would increase the risks of outages which would have a negative impact on consumers.

Innovation and Technology, if he will take steps to ensure that there is no enforced switch off of the public switched telephone network before he has made an assessment of the impact of this change on rural communities in Westmorland and Lonsdale constituency.

The Government is determined to ensure that any and all risks incurred during the industry-led migration from the analogue landline network to voice over internet protocol are mitigated. On 18 November 2024, the Department published guidance for communication providers on how to identify and support customers when their landline migrates. This includes customers who are landline dependent, many of which live in rural communities.The Department also published a checklist of activities that communication providers should take before migrating customers to voice over internet protocol without their active consent. We expect providers to meet the safeguards set out in this checklist to keep customers – including those in rural communities - safe throughout the migration.Ofcom reports that 2024 saw 45% more service incidents on the Public Switched Telephone Network (PSTN) compared to 2023, resulting in a 55% increase in the number of service hours lost. Retaining the PSTN would increase the risks of outages which would have a negative impact on consumers.

Innovation and Technology, if he will make it his policy to ensure the adequacy of mobile connectivity in Westmorland and Lonsdale constituency before the switch-off of the public switched telephone network.

Opinions vary as to what constitutes ‘good’ mobile connectivity and I have raised my concerns about the reporting of connectivity with Ofcom, but according to Ofcom’s Connected Nations report (published on 5 December 2024), 4G indoor premises coverage is available from all four mobile operators in 68% of premises in your constituency, with 97% from at least one. This leaves 3% of premises (around 1,500 premises) with no 4G indoor coverage from any operator. Premises includes all buildings not just homes.Through the Shared Rural Network, we are continuing to deliver 4G mobile connectivity to places where there is either limited or no coverage at all.Whilst the transition from the analogue landline network to voice over internet protocol is an industry-led process, Ofcom and Government are working together with communications providers to ensure consumers and sectors are protected and prepared for the upgrade process.

Innovation and Technology, if he will make an assessment of the number of properties in Westmorland and Lonsdale constituency without good mobile connectivity.

Opinions vary as to what constitutes ‘good’ mobile connectivity and I have raised my concerns about the reporting of connectivity with Ofcom, but according to Ofcom’s Connected Nations report (published on 5 December 2024), 4G indoor premises coverage is available from all four mobile operators in 68% of premises in your constituency, with 97% from at least one. This leaves 3% of premises (around 1,500 premises) with no 4G indoor coverage from any operator. Premises includes all buildings not just homes.Through the Shared Rural Network, we are continuing to deliver 4G mobile connectivity to places where there is either limited or no coverage at all.Whilst the transition from the analogue landline network to voice over internet protocol is an industry-led process, Ofcom and Government are working together with communications providers to ensure consumers and sectors are protected and prepared for the upgrade process.

Innovation and Technology, what his Department's planned timetable is for making a decision on whether the parishes of (a) Warcop, (b) Hilton, (c) Murton and (d) Ormside will be included in Project Gigabit.

A Project Gigabit contract for Cumbria has been awarded to the broadband supplier Fibrus. Discussion on the inclusion of the parishes of Warcop, Hilton, Murton and Ormside within the contract is currently underway with Fibrus, with the aim of reaching an agreement by the end of December 2024.