Written questions by Gethins.

What support his Department provides for young disabled people who are transitioning to adult benefits and Universal Credit.

DWP notifies young people who are in receipt of Disability Living Allowance (DLA) 5 months before they reach age 16 to advise them they will need to apply for Personal Independence Payment after they reach their sixteenth birthday. This is to establish if they will require an appointee and to ensure that benefits continue to be paid into the right bank account. If necessary, DLA can continue to be paid until a decision on their PIP application is made. Where applying for Universal Credit, which can usually only be accessed from the age of 18, disabled people can access tailored support, including the independent ‘Help to Claim’ service delivered by Citizens Advice, assisted digital support, and the option to claim by phone where needed. DWP also provides reasonable adjustments, alternative communication formats, home visits, and claimants can choose to use an appointee; ensuring disabled people can access Universal Credit safely and fairly. Universal Credit Work Coaches are trained to support disabled claimants and to tailor conditionality to reflect health conditions and individual capability.

When his Department plans to respond to correspondence from the hon. Member for Arbroath and Broughty Ferry dated 7 November 2025 and 12 January 2026.

Thank you for raising this. Both cases, CMPT12025/108144 and CMPT12026/02004, have now been assigned to a Complaints Resolution Manager for urgent action. We are prioritising them to ensure a response within 15‑working‑days, and we will monitor progress closely to avoid any further delays.

With reference to his Statement of 11 of November 2025, on Women's State Pension Age: PHSO Report, HCWS1044, when he plans to publish the conclusion of the review of the Government's response to the Parliamentary and Health Service Ombudsman report.

My right hon. Friend the Secretary of State announced in his Oral Statement of 11 November 2025 that we will retake the decision made in December 2024 as it relates to the communications on state pension age.The process to retake the decision is underway. We will update Parliament on the decision as soon as a conclusion is reached and on 2 December 2025 we committed to re-take the decision within three months.

What assessment his Department has made of the potential impact of Student Awards Agency Scotland (a) loans and (b) grants on levels of entitlement to Universal Credit.

Most people in full-time education are excluded from Universal Credit because financial support for students comes from the system of student loans and grants designed for their needs. The level of that support is a matter for the Department of Education and the Devolved Governments. If an eligible student makes a claim to Universal Credit any loan or grant which provides for the student's basic maintenance is taken into account as income. Student income which covers additional costs, such as tuition fees and books, is disregarded.

What steps her Department is taking to reduce waiting times for the Child Maintenance Service phone line.

The Child Maintenance Service are committed to delivering the best possible service to all customers within our growing caseload. We continuously monitor telephony performance and through this fully recognise that call waiting times are at times longer than we would like. To address this, we are working to improve the efficiency of our customer interactions through both the telephone and digital channels. In September 2024, we introduced the Digital Assist Telephony Service, which has been a significant step forward in our mission to support and encourage customers to use our online services. In October, we restructured our call routing to make more caseworkers available to answer telephone calls. By promoting self-service options online and efficient call routing, we have freed up valuable resources to deliver a more responsive service and allow caseworkers more time to better assist customers who need to reach out to us via telephone. Additionally, we have extended the telephony service to 6pm on weekdays to meet demand and our online services are available to all customers 24/7. As a result, call volumes are reducing, and improved customer service being delivered through the combination of telephone and digital channels. The Department publishes quarterly statistics for the Child Maintenance Service and the latest statistics are currently available to December 2024. Table 12 of the latest National tables shows the percentage of calls to the CMS that were answered each quarter, from January 2015 to December 2024. Latest published quarterly telephony performance for the period Oct to December 2024 was 75% for Percentage of calls answered. We will continue to review, evaluate, and enhance our telephony service to meet demand and deliver a quality customer service.

When she will provide an update on the (a) strategy and (b) expected publication date of the work of the Ministerial Child Poverty Task Force including on (i) child poverty and (ii) review of the two-child benefit cap.

Delivering our manifesto commitment to tackle child poverty is an urgent priority for this Government, and the Ministerial Taskforce is working to publish a Child Poverty Strategy which will deliver lasting change. The Strategy will look at all available levers across four key themes of increasing incomes, including considering social security reforms, reducing essential costs, increasing financial resilience; and better local support especially in the early years. This will build on the reform plans underway across Government and work underway in Devolved Governments.

What her planned timetable is for responding to the recommendations of the Parliamentary and Health Service Ombudsman report into changes to women's State Pension age, published on 21 March 2024.

We are actively considering this complex matter and aim to resolve it as soon as possible.

What assessment she has made of the potential impact of changing eligibility requirements for the winter fuel payment on people with disabilities.

This Government is committed to pensioners. Everyone in our society, no matter their working history or savings deserves a comfortable and dignified retirement. Given the substantial pressures faced by the public finances this year and next, the Government has had to make hard choices to bring the public finances back under control. Winter Fuel Payments will continue to be paid to pensioner households that need it most, that is those receiving Pension Credit or certain other income-related benefits. They will continue to be worth £200 for eligible households, or £300 for eligible households with someone aged over 80. An equality analysis was produced as part of Ministerial decision making in line with the requirements of the Public Sector Equality Duty. This was published on 13 September and can be found here. By convention, such analyses are not published alongside secondary legislation. However, in view of the close public interest in this issue Ministers decided, exceptionally, to publish in this case. For those with long-term illnesses, the “extra costs” disability benefits (namely Personal Independence Payment (PIP), Disability Living Allowance (DLA) and Attendance Allowance (AA) in England and Wales; and equivalent benefits in Scotland) provide a tax free, non-income-related contribution towards the extra costs people with a long-term health condition can face, such as additional heating costs. They are paid monthly throughout the year. AA can be worth up to £5,600 a year and recipients are free to use their benefit according to their own priorities. Receipt of disability benefits can provide a passport to additional amounts in means-tested benefits (notably Pension Credit and Housing Benefit) for those on low incomes providing they meet the other eligibility criteria.