27 Nov 2025·Department for Work and Pensions·Answered
AskedWhether the full funding for SME apprenticeships for people under 25 announced in the Budget will cover Level 7 apprenticeships, including architecture.
ReplyAs announced at the Budget, the government will fully fund apprenticeships for non-levy paying employers (essentially SMEs) for eligible people aged under 25 from the next academic year. This does not change the policy on level 7 apprenticeships which the government announced in June. From January 2026, the government will no longer fund level 7 apprenticeships except for apprentices under the age of 22, and those under the age of 25 who are care leavers or have an Education, Health and Care Plan. This applies to all employers, including SMEs.
27 Nov 2025·Department for Work and Pensions·Answered
AskedWhen he plans to publish the eligibility criteria for fully funded SME apprenticeships for people under 25.
ReplyAs announced at the Budget, the government will fully fund apprenticeships for non-levy paying employers (essentially SMEs) for eligible people aged under 25 from the next academic year. This does not change the policy on level 7 apprenticeships which the government announced in June. From January 2026, the government will no longer fund level 7 apprenticeships except for apprentices under the age of 22, and those under the age of 25 who are care leavers or have an Education, Health and Care Plan. This applies to all employers, including SMEs.
10 Oct 2025·Department for Work and Pensions·Answered
AskedWhat assessment he has made of the total (a) amount of child maintenance arrears owed and (b) number of children for whom maintenance was outstanding in Wiltshire in each of the past five years.
ReplyThe information requested is not readily available and could only be obtained at disproportionate cost.
10 Oct 2025·Department for Work and Pensions·Answered
AskedWhat assessment he has made of how the total value of child maintenance arrears owed in Wiltshire has changed since 2015; and what steps he is taking to reduce the level of arrears.
ReplyThe statistical information requested for Wiltshire is not readily available and to provide it would incur disproportionate cost. The Government is dedicated to ensuring parents meet their responsibilities to provide their children with financial support and the Child Maintenance Service will do everything within its powers to make sure parents comply. Where parents fail to pay their child maintenance, the Service will not hesitate to use its enforcement powers, including deductions from earnings orders, removal of driving licences, disqualification from holding a passport, and committal to prison. The Service is committed to using these powers fairly and in the best interests of children and separated families.
10 Oct 2025·Department for Work and Pensions·Answered
AskedWhat estimate he has made of the total amount of child maintenance arrears owed to date in Wiltshire; and how this compares to the national average.
ReplyThe information requested on the total amount of child maintenance arrears owed in Wiltshire is not readily available and would incur disproportionate cost to obtain. The Department publishes Child Maintenance Service (CMS) statistics regularly and the relevant information for Great Britain can be accessed from Table 5 of the supplementary tables in the latest release. Table 5 counts how much child maintenance due has accumulated since the CMS began, in 2012. At the end of June 2025 this was £734.3m. This figure does not include arrears incurred with the Child Support Agency pre-2012. The CMS collected 93% of all maintenance owed since it was established in 2012. The CMS has a low percentage of unpaid maintenance with 7% (£734.3 million) of the total maintenance due to be paid since the CMS began in 2012, still to be collected through Collect & Pay. This has steadily fallen since the 17% due to be paid in March 2015.
15 Sept 2025·Department for Work and Pensions·Answered
AskedWhat training his Department provides to (a) Universal Credit agents and (b) Work Coaches on communicating with claimants who have learning disabilities or mental health conditions when responding to messages via (i) online journals and (ii) telephone.
ReplyUniversal Credit agents and Work Coaches receive a range of training to equip them to support customers with health conditions, learning disabilities, and additional or complex needs throughout their role. Key training includes: Mandatory mental health learning – 2-day course for all customer contact roles, including a focus on communication methods.Induction/onboarding training – New starters at DWP receive training to support customers with additional needs and mental health conditions as part of their technical learning journey.Refresher learning - (optional, on-demand) point of need learning to support customers with learning disabilities and mental health conditions.Training is available at points of need to support continuous development throughout their role.
15 Sept 2025·Department for Work and Pensions·Answered
AskedHow many hours of (a) initial and (b) refresher training Universal Credit agents receive on supporting claimants with learning disabilities or mental health conditions; and at what intervals refresher training is mandated.
ReplyUniversal Credit agents and Work Coaches receive a range of training to equip them to support customers with health conditions, learning disabilities, and additional or complex needs throughout their role. Key training includes: Mandatory mental health learning – 2-day course for all customer contact roles, including a focus on communication methods.Induction/onboarding training – New starters at DWP receive training to support customers with additional needs and mental health conditions as part of their technical learning journey.Refresher learning - (optional, on-demand) point of need learning to support customers with learning disabilities and mental health conditions.Training is available at points of need to support continuous development throughout their role.
15 Sept 2025·Department for Work and Pensions·Answered
AskedWhat performance metrics his Department uses to monitor whether Universal Credit agent responses to online journal messages are (a) accessible and (b) compliant with Departmental guidance for claimants with learning disabilities or mental health conditions.
ReplyThere is no performance metric to monitor accessibility within the Department. However, all staff complete mandatory training on the Public Sector Equality Duty, and a wide range of support is available—including instructions, guides, and awareness sessions—to help staff make reasonable adjustments and provide accessible services. Universal Credit Agents receive dedicated training to interact effectively and sensitively with customers, particularly those with learning disabilities or mental health conditions, to ensure that everyone receives the support they need.
8 Sept 2025·Department for Work and Pensions·Answered
AskedWhen he plans to launch the review into the Disability Confident Scheme.
ReplyMy officials and I have been working with a wide range of stakeholders—including disabled people, the Devolved Governments, disability organisations, employers, and sector experts—throughout the summer to explore potential reforms to the Disability Confident Scheme. This includes considering how to support Small and Medium sized Enterprises (SMEs) better, strengthen validation processes, enhance promotion of the scheme, and improve transparency and accountability. These reforms aim to make the scheme more robust while building better support for both employers and disabled people in and out of work. The Government is working towards announcing next steps for improving the scheme later this autumn
11 Jul 2025·Department for Work and Pensions·Answered
AskedWhether her Department has set any targets for improving employment rates among autistic adults; and what additional support is being provided to employers to create neurodiverse-friendly workplaces.
ReplyIn the plan to Make Work Pay (October 2024), government committed to raising awareness of all forms of neurodiversity in the workplace. This includes autism. We are supporting employers to be more inclusive in their workplace practices. In January this year we launched an independent panel of academics with expertise and experiences of neurodiversity. This will build on the work of the independent Buckland Review which reported to the previous government in February 2024, and which focused more narrowly on autism employment. The panel will consider the reasons why neurodivergent people have poor experiences in the workplace, and a low overall employment rate, making their recommendations to employers and government later this summer. The Secretaries of State for Work and Pensions and Business and Trade have also asked Sir Charlie Mayfield to lead the independent review Keep Britain Working. While not specific to neurodiversity, this review is considering how best to support and enable employers to recruit and retain more people with health conditions and disabilities, promote healthy and inclusive workplaces, and how to support more people to stay in or return to work. Sir Charlie Mayfield will deliver his final report in the autumn. Our existing support includes:Connect to Work which will make supported employment available to around 100,000 people each year in England and Wales, including autistic people. This will build on Local Supported Employment, which is offering supported employment to people who are autistic, have a learning disability or both;Our digital information service, Support with Employee Health and Disability, which provides tailored guidance on supporting employees in common workplace scenarios involving health and disability, including supporting autistic employees or employees with learning disabilities; andThe voluntary Disability Confident scheme which encourages employers to create disability inclusive workplaces and to support disabled people to get work and get on in work. The employment of autistic people is estimated using data from the Annual Population Survey (APS), which looks at the employment circumstances of the UK population. It is the largest household survey in the UK and is the recommended source for employment-related statistics, such as estimates of the number of people in employment or unemployed.
11 Jul 2025·Department for Work and Pensions·Answered
AskedWhen she plans to publish details on how (a) disabled people and (b) representative organisations can contribute to the Timms Review of the PIP assessment.
ReplyWe published the Terms of Reference for the review (the Timms Review) on 30 June 2025, and will be updating them shortly.As set out in the Terms of Reference, we are committed to co-producing the review with disabled people, the organisations that represent them, experts, clinicians, MPs, and other stakeholders. We will engage widely over the summer to design the process for the work of the review and consider how it can best be co-produced to ensure that expertise from a range of different perspectives is drawn upon.We will work on how to embed disabled people in the leadership of the group, ensuring that we include those with relevant lived and professional experience. We will also set up arrangements to involve disabled people much more broadly.
11 Jul 2025·Department for Work and Pensions·Answered
AskedIf her Department will publish a timetable for stakeholder engagement in the Timms Review.
ReplyWe published the Terms of Reference for the review (the Timms Review) on 30 June 2025, and will be updating them shortly.As set out in the Terms of Reference, we are committed to co-producing the review with disabled people, the organisations that represent them, experts, clinicians, MPs, and other stakeholders. We will engage widely over the summer to design the process for the work of the review and consider how it can best be co-produced to ensure that expertise from a range of different perspectives is drawn upon.We will work on how to embed disabled people in the leadership of the group, ensuring that we include those with relevant lived and professional experience. We will also set up arrangements to involve disabled people much more broadly.
11 Jul 2025·Department for Work and Pensions·Answered
AskedWhat steps she is taking to establish (a) accessible formats, (b) alternative communication methods and (c) other formal consultation mechanisms to allow disabled people to contribute to the Timms Review.
ReplyWe published the Terms of Reference for the review (the Timms Review) on 30 June 2025, and will be updating them shortly.As set out in the Terms of Reference, we are committed to co-producing the review with disabled people, the organisations that represent them, experts, clinicians, MPs, and other stakeholders. We will engage widely over the summer to design the process for the work of the review and consider how it can best be co-produced to ensure that expertise from a range of different perspectives is drawn upon.We will work on how to embed disabled people in the leadership of the group, ensuring that we include those with relevant lived and professional experience. We will also set up arrangements to involve disabled people much more broadly.
11 Jul 2025·Department for Work and Pensions·Answered
AskedWhat steps she is taking to ensure that the Timms Review is co-produced with disabled people; and what steps she is planning to take to evaluate the inclusivity of that engagement process.
ReplyWe published the Terms of Reference for the review (the Timms Review) on 30 June 2025, and will be updating them shortly.As set out in the Terms of Reference, we are committed to co-producing the review with disabled people, the organisations that represent them, experts, clinicians, MPs, and other stakeholders. We will engage widely over the summer to design the process for the work of the review and consider how it can best be co-produced to ensure that expertise from a range of different perspectives is drawn upon.We will work on how to embed disabled people in the leadership of the group, ensuring that we include those with relevant lived and professional experience. We will also set up arrangements to involve disabled people much more broadly.
9 Jul 2025·Department for Work and Pensions·Answered
AskedWhat steps her Department is taking to prevent incorrect reductions in benefits due to automatic system sweeps that apply data errors without prior human verification; and what assessment she has made of the potential impact of long delays in refunding these incorrect deductions on claimants’ financial security.
ReplyA claimant who thinks an incorrect assessment has been made can have the assessment reviewed. The number of data errors is very small. Fewer than 1% of Real Time Information (RTI) disputes processed are upheld in the customer’s favour. Where system changes result in overpayments, there are safeguards in place which would mean any overpayment would not be actioned until an agent has considered the case and checked for vulnerabilities, prior to the claimant being notified.
13 Jun 2025·Department for Work and Pensions·Answered
AskedWhether she plans to review the (a) guidance and (b) training provided to assessors conducting Work Capability Assessments for people living with ME.
ReplyWhen the FAS Health Assessment Advisory Service (HAAS) contracts commenced, DWP Clinical Policy Group took over ownership of all the clinical Core Training and Guidance Materials (CTGM). These documents, amongst other things, contain clinical condition specific training including ME. All HAAS Lot Suppliers are required to use CTGM to inform and develop training programmes and associated materials for their Health Care Professionals (HCPs) delivering Work Capability Assessments, Personal Independence Payment and Specialist benefit assessments on behalf of the DWP. HCPs are required to have appropriate knowledge of the clinical aspects and the functional effects of a wide range of health conditions and disabilities. To maintain quality and consistency across all Suppliers, we have established a Clinical Authorship Team (CAT), an Editorial Board and a robust quality assurance process. The CAT is responsible for producing, reviewing, and updating all CTGM annually. The CAT is comprised of: Clinical leads, Clinical authors & Admin leads from each of the Suppliers and is overseen by the DWP clinical policy team. To ensure CTGM is unbiased and fit for purpose it is subject to a rigorous quality assurance process. All materials are clinically quality assured by external independent clinicians (in line with best practice and current up-to-date clinical guidance e.g. NICE guidelines) and policy quality assured by DWP clinical policy experts.
13 Jun 2025·Department for Work and Pensions·Answered
AskedWhat recent assessment she has made of the adequacy of support available through Access to Work for people with cystic fibrosis (a) with and (b) without (i) transport and (ii) rural connectivity barriers to employment in Wiltshire.
ReplyThe Access to Work Scheme provides grant funding for workplace adjustments that go beyond an employer’s duty to provide reasonable adjustments under the Equality Act 2010. The Scheme can provide support for those in work or about to start work for a wide range of health conditions, such as Cystic Fibrosis, including support to travel to and in work.In 2018, the Department commissioned NatCen, an independent social research organisation, to explore the feasibility of evaluating the impacts of Access to Work. The report uncovered several challenges determining the impacts of Access to Work mainly around identifying an appropriate counterfactual and the difficulties in constructing a comparison group.To assess the role of Access to Work in supporting people with disabilities and long-term health conditions to enter and stay in work, the Department commissioned qualitative evaluations of Access to Work in most recently in 2018, and 2009. The 2018 evaluation ‘Access to Work: Qualitative research with applicants, employers and delivery staff’ gathered evidence on the value of Access to Work to employers and employees.The 2009 evaluation: ‘Evaluation of Access to Work: Core Evaluation’ explored customer, employer, assessor and other views relating to: marketing and awareness, application process, assessments, outcomes, impact and areas for improvement.
12 Jun 2025·Department for Work and Pensions·Answered
AskedWhat recent estimate she has made of the number of people with multiple sclerosis who are expected to lose eligibility for Personal Independence Payment under the proposed reforms to the assessment criteria.
ReplyI refer the hon. Member to the answer to Question UIN 58296 on 16th June 2025.
12 Jun 2025·Department for Work and Pensions·Answered
AskedWhat proportion of PIP decisions for people with MS have been overturned on appeal in the last five years, by region.
ReplyFor the proportion of Personal Independence Payment (PIP) New Claim and DLA reassessment decisions, for claimants with MS as main medical condition, overturned at appeal stage by region for the last five Financial Years, see Table 1 below.Table 1: the percentage of PIP New Claim and DLA reassessment decisions, for claimants with MS as main medical condition, overturned at appeal stage by region for the last five Financial YearsRegion of Initial New Claim or DLA reassessment decisionFinancial Year of Initial Decision2019-202020-212021-222022-232023-24East Midlands9%6%10%6%6%East of England6%6%8%9%5%London9%7%10%8%5%North East5%3%8%6%6%North West7%8%8%11%6%South East7%7%8%9%4%South West7%7%11%8%4%West Midlands7%3%5%10%6%Yorkshire and The Humber8%7%6%7%6%Total England7%6%8%8%5%Wales8%3%12%7%7% For the proportion of Personal Independence Payment (PIP) Award Review and Change of Circumstances decisions, for claimants with MS as main medical condition, overturned at appeal stage by region for the last five Financial Years, see Table 2 below.Table 2: the percentage of PIP Award Review and Change of Circumstances decisions, for claimants with MS as main medical condition, overturned at appeal stage by region for the last five Financial YearsRegion of Initial Award Review and Change of Circumstances decisionFinancial Year of Initial Decision2019-202020-212021-222022-232023-24East Midlands4%2%2%3%5%East of England3%2%2%2%2%London6%2%3%3%5%North East3%1%1%1%3%North West3%2%2%3%3%South East5%3%2%2%4%South West4%3%3%3%4%West Midlands5%3%1%4%6%Yorkshire and The Humber3%2%2%3%4%Total England4%2%2%3%4%Wales4%2%2%5%4% Source(s): PIP Administrative Data Notes:Figures for England and Wales only.Percentages have been rounded to the nearest whole number.These figures include appeal clearances and decisions for PIP New Claims, Reassessments, Award Reviews and Change of Circumstances. These figures include appeals cleared from April 2019 to December 2024, in line with latest PIP statistics Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to January 2025, England & Wales (XLS).Appeals data has been taken from DWP PIP customer system’s management information. Therefore, this appeal data may differ from that held by His Majesty’s Courts and Tribunals Service for various reasons such as delays in data recording and other methodological differences in collating and preparing statistics.This data is unpublished data. It should be used with caution, and it may be subject to future revision.Figures include appeals overturns following tribunal hearing and lapsed appeals.A lapsed appeal is where DWP changed the decision in the customer’s favour after an appeal was lodged but before it was heard at a tribunal hearing.An overturned appeal is where the decision was changed in the customer’s favour after an appeal was lodged and was heard at tribunal hearing.Appeals can have their decision upheld or may also be withdrawn by the claimant. These are not included in the above tables.
11 Jun 2025·Department for Work and Pensions·Answered
AskedHow many pensioners in Wiltshire were eligible for the Winter Fuel Payment in winter 2024-25 but did not receive it.
ReplyThe next release of Winter Fuel Payment statistics will cover 2024/25 and will be published on 16 September 2025. The latest data on Winter Fuel Payment caseload is available here: Winter Fuel Payment statistics for winter 2023 to 2024 - GOV.UK.