Written questions by Wilson.

Media and Sport, what discussions she has had with the Games Rating Authority on their proposals for monitoring compliance with the minimum age requirement for games featuring loot boxes.

The government engages with the Games Rating Authority (GRA), who are designated to ensure all games are appropriately rated using the Pan European Games Information (PEGI) age ratings. These ratings provide clear and detailed information on the content that can be found in a game such as violence, bad language, or the presence of paid random items (i.e. loot boxes). In partnership with the GRA and other European regulators, PEGI has recently reviewed how their age ratings can better protect young players. As a result, four new risk categories have been developed, one of which directly addresses loot boxes, setting a minimum age rating of 16 for games which contain them. The government supports the GRA’s strict enforcement of these new PEGI ratings, which come into force in June 2026. We will closely follow the implementation and expect that the new ratings will provide players, parents and video game developers with clear information on how loot boxes can be used in an age-appropriate way.

Media and Sport, what assessment she has made of the effectiveness of PEGI’s self-regulatory framework in enforcing age ratings for video games containing loot boxes.

The government engages with the Games Rating Authority (GRA), who are designated to ensure all games are appropriately rated using the Pan European Games Information (PEGI) age ratings. These ratings provide clear and detailed information on the content that can be found in a game such as violence, bad language, or the presence of paid random items (i.e. loot boxes). In partnership with the GRA and other European regulators, PEGI has recently reviewed how their age ratings can better protect young players. As a result, four new risk categories have been developed, one of which directly addresses loot boxes, setting a minimum age rating of 16 for games which contain them. The government supports the GRA’s strict enforcement of these new PEGI ratings, which come into force in June 2026. We will closely follow the implementation and expect that the new ratings will provide players, parents and video game developers with clear information on how loot boxes can be used in an age-appropriate way.

Media and Sport, what comparative assessment her Department has made of (a) loot boxes in video games and (b) gambling products; and what steps she is taking to mitigate potential harms associated with loot box mechanics, particularly for children and young people.

The government is committed to ensuring games are enjoyed safely and responsibly by everyone and that, where they contain loot boxes, there are appropriate protections in place. Prizes that can be won via loot boxes do not have a monetary value, cannot be cashed-out, and are of value only within the context of the game. They are therefore not legally classified as gambling. However, evidence has shown an association between loot boxes and gambling-related harm. To improve protections in games containing loot boxes, industry-led guidance was published in 2023 with a 12-month implementation period, after which DCMS commissioned independent academic research into its effectiveness. We will publish the research shortly, alongside our next steps.

Media and Sport, what assessment has been made of the effectiveness of current regulatory protections, such as age verification and advertising restrictions, in preventing gambling among young people.

All gambling operators in the UK must comply with robust advertising codes, which are enforced by the Advertising Standards Agency (ASA) independently of Government. These codes apply across all advertising platforms, including broadcast, online and social media. The codes are regularly reviewed and updated and include a wide range of provisions designed to protect children and vulnerable adults from harm. DCMS regularly engages with the ASA to discuss these changes and the impact of the regulations.In addition, all operators in the UK are required to comply with the Gambling Commission’s Licence Conditions and Codes of Practice, which includes new provisions relating to direct marketing and socially responsible promotions and bonuses. The impact of these measures will be assessed in due course.We are also working with colleagues across Government and other regulators to assess the effectiveness of age assurance tools on online platforms. We are considering a wide range of evidence to ensure children are best protected from gambling related harm.

Media and Sport, whether she plans to require gambling operators and online platforms to provide greater transparency regarding how gambling advertisements are targeted and delivered to users.

The advertising codes that apply to all licensed gambling operators state that advertising must not be targeted at children or vulnerable people. The Government welcomes measures implemented by the Gambling Commission which have given customers greater control over the direct marketing they receive, and include further restrictions to make sure bonuses are constructed in a responsible way which does not encourage excessive or harmful gambling.We will continue to explore whether more can be done to further raise standards in this area, particularly on online platforms.

Media and Sport, what assessment she has made of the effectiveness of current regulatory frameworks governing gambling advertising across broadcast, online, and social media platforms.

All gambling operators in the UK must comply with robust advertising codes, which are enforced by the Advertising Standards Agency (ASA) independently of Government. These codes apply across all advertising platforms, including broadcast, online and social media. The codes are regularly reviewed and updated and include a wide range of provisions designed to protect children and vulnerable adults from harm. DCMS regularly engages with the ASA to discuss these changes and the impact of the regulations.In addition, all operators in the UK are required to comply with the Gambling Commission’s Licence Conditions and Codes of Practice, which includes new provisions relating to direct marketing and socially responsible promotions and bonuses. The impact of these measures will be assessed in due course.We are also working with colleagues across Government and other regulators to assess the effectiveness of age assurance tools on online platforms. We are considering a wide range of evidence to ensure children are best protected from gambling related harm.

Media and Sport, what information her Department holds on the (a) number and (b) nature of police call outs to adult gaming centres.

DCMS and the Gambling Commission do not hold data on the number or nature of police call outs to adult gaming centres. All licensed gambling operators must uphold the licensing objectives set out in the Gambling Act, which include preventing gambling from being a source of, or associated with, crime or disorder. Licensing authorities are also able to set specific conditions on premises licences to mitigate risks posed by antisocial behaviour and crime, such as enhanced security requirements. Premises licence holders must also conduct a local area risk assessment for each of their premises, which includes risk mitigation related to crime and anti-social behaviour. Additionally, schemes such as Betwatch, a community-based crime prevention scheme, are designed to tackle localised anti-social and criminal behaviour in and around betting shops.

Media and Sport, what obligations adult gaming centre operators have to report (a) antisocial behaviour and (b) violence on their premises to the police.

DCMS and the Gambling Commission do not hold data on the number or nature of police call outs to adult gaming centres. All licensed gambling operators must uphold the licensing objectives set out in the Gambling Act, which include preventing gambling from being a source of, or associated with, crime or disorder. Licensing authorities are also able to set specific conditions on premises licences to mitigate risks posed by antisocial behaviour and crime, such as enhanced security requirements. Premises licence holders must also conduct a local area risk assessment for each of their premises, which includes risk mitigation related to crime and anti-social behaviour. Additionally, schemes such as Betwatch, a community-based crime prevention scheme, are designed to tackle localised anti-social and criminal behaviour in and around betting shops.

Media and Sport, whether the outcomes of disputes resolved via Alternative Dispute Resolution bodies in relation to gambling operators are reported to the Gambling Commission.

The Gambling Commission must approve all Alternative Dispute Resolution (ADR) providers and has set specific additional standards for ADR in its standards and guidance. The Commission expects ADR providers to submit quarterly activity returns to the Gambling Commission, which contain the number of domestic disputes received, and the number and percentage of disputes upheld in favour of the gambling business and the number and percentage of disputes settled by the gambling business without an outcome being imposed. However, the Gambling Commission does not hold data on settlement amounts.

Media and Sport, what proportion of resolutions to gambling-related disputes via Alternative Dispute Resolution providers result in the complainant receiving a settlement for the full amount lost.

The Gambling Commission must approve all Alternative Dispute Resolution (ADR) providers and has set specific additional standards for ADR in its standards and guidance. The Commission expects ADR providers to submit quarterly activity returns to the Gambling Commission, which contain the number of domestic disputes received, and the number and percentage of disputes upheld in favour of the gambling business and the number and percentage of disputes settled by the gambling business without an outcome being imposed. However, the Gambling Commission does not hold data on settlement amounts.

Media and Sport, what steps her Department is taking to ensure mobile gaming operators disclose the (a) presence of loot boxes and (b) probabilities of obtaining rewards.

We are committed to ensuring all video games are enjoyed safely and responsibly by everyone and that, where they contain loot boxes, appropriate protections are in place for players of all ages, including children. In 2020, the previous Government ran a call for evidence on loot boxes which found an association between purchasing loot boxes and problem gambling behaviours, although research has not established whether a causal link exists.In response, DCMS convened a Technical Working Group of video game representatives which developed new industry-led guidance, published in July 2023, to improve player protections. Measures include disclosing the presence of loot boxes prior to purchase, and giving clear probability disclosures so players can easily access clear and simple information to inform their decision to purchase.The Government has urged all video games companies to adopt the guidance in full and we have commissioned independent academic research to assess its effectiveness.

Media and Sport, whether the Gambling Commission requires gambling operators to disclose information on their overseas operations in order to gain a UK license.

Gambling operators providing services to customers in Great Britain must be licensed by the Gambling Commission and comply with the conditions of their operating licences. The Commission expects operators to obey the laws of all other jurisdictions in which they operate, and requires them to report any regulatory investigation or finding into their activities in any other jurisdiction.Operators must inform the Commission if they have a substantial customer base outside of Britain and state why they consider themselves legally able to offer facilities to those customers. It is for authorities in other jurisdictions to investigate whether operators are complying with their gambling laws, but where a licensee is found to be operating illegally overseas, the Commission may consider their suitability to hold a licence in Britain.The Advertising Standards Authority (ASA) is responsible for regulating advertising in the UK, and operates independently of the Government. There are a range of robust rules in place through the Advertising Codes enforced by the Advertising Standards Authority (ASA) to ensure that gambling advertising and marketing is socially responsible and does not exacerbate harm.Compliance with the Codes is required as part of Gambling Commission licence conditions. The ASA continually reviews the best available evidence to ensure rules are effective and updates protections as required.

Media and Sport, what steps her Department is taking to ensure the regulation of gambling advertising considers the potential impact on public health.

Gambling operators providing services to customers in Great Britain must be licensed by the Gambling Commission and comply with the conditions of their operating licences. The Commission expects operators to obey the laws of all other jurisdictions in which they operate, and requires them to report any regulatory investigation or finding into their activities in any other jurisdiction.Operators must inform the Commission if they have a substantial customer base outside of Britain and state why they consider themselves legally able to offer facilities to those customers. It is for authorities in other jurisdictions to investigate whether operators are complying with their gambling laws, but where a licensee is found to be operating illegally overseas, the Commission may consider their suitability to hold a licence in Britain.The Advertising Standards Authority (ASA) is responsible for regulating advertising in the UK, and operates independently of the Government. There are a range of robust rules in place through the Advertising Codes enforced by the Advertising Standards Authority (ASA) to ensure that gambling advertising and marketing is socially responsible and does not exacerbate harm.Compliance with the Codes is required as part of Gambling Commission licence conditions. The ASA continually reviews the best available evidence to ensure rules are effective and updates protections as required.

Media and Sport, what assessment her Department has made of the potential implications for its policies of the findings of the Northern Ireland Executive Department for Communities' Prevalence of gambling in Northern Ireland 2024 survey, published on 30 April 2025, on (a) attitudes to and (b) frequency of gambling.

We are committed to reviewing the best available evidence from a wide range of sources and working with all stakeholders in order to ensure there are robust protections in place to protect those at risk of gambling related harm, particularly children and young people. While gambling is a devolved matter for Northern Ireland and regulation is thus a consideration for the Northern Ireland Executive, the department has noted the findings on prevalence and consequences of gambling from the Department for Communities' 2024 Northern Ireland Gambling Prevalence Survey.

Media and Sport, what steps her Department is taking to help reduce the prevalence of gambling among children and young people in Northern Ireland.

We are committed to reviewing the best available evidence from a wide range of sources and working with all stakeholders in order to ensure there are robust protections in place to protect those at risk of gambling related harm, particularly children and young people. While gambling is a devolved matter for Northern Ireland and regulation is thus a consideration for the Northern Ireland Executive, the department has noted the findings on prevalence and consequences of gambling from the Department for Communities' 2024 Northern Ireland Gambling Prevalence Survey.

Media and Sport, whether she has made an estimate of the financial support required for people to continue watching television when terrestrial television licenses expire in 2034.

The Government’s project on the future of TV distribution is seeking to understand how people receive their television now and in the next decade. This will include assessing the advantages of hybrid television distribution models, as well as other options such as IPTV transition. As part of this process, a wide range of views are being sought on all of the options.Before any decision is made in relation to the availability of services beyond 2034, close consideration will be given to how any changes would impact audiences, and especially those who rely on digital terrestrial television as their primary means of watching television. DCMS recently commissioned research to understand the barriers preventing DTT only users from adopting IPTV, the motivations and enablers that led others to make the switch, and how these factors vary across demographic groups. This will help the Department assess any potential impacts and support that may be needed, should there be a future transition to IPTV.

Media and Sport, what discussions she has had with the Northern Ireland Executive on the future of terrestrial TV distribution in Northern Ireland.

The Government’s project on the future of TV distribution is seeking to understand how people receive their television now and in the next decade. As part of this process, a wide range of views are being sought. Membership of the Stakeholder Forum includes a range of broadcasters active in Northern Ireland, including the BBC (who operate BBC Northern Ireland) and ITV (who operate UTV). The forum also benefits from the perspectives of a number of groups representing the interests of Northern Irish and UK-wide audiences, such as Voice of the Listener and Viewer, Digital Poverty Alliance and Silver Voices.The Government will engage with the devolved governments to understand the unique characteristics of broadcasting in each nation well in advance of any decision being taken.

Media and Sport, whether she is considering the future of terrestrial TV distribution in the BBC Charter review.

As the media landscape undergoes the next generational shift, the BBC too must adapt and be supported to do so.The forthcoming Charter Review is a key opportunity to set the BBC up for success long into the future. It will look at a range of issues to make sure the BBC truly represents and delivers for every person in this country, including the BBC’s services and their distribution.The BBC also sits on the Future of TV Distribution Stakeholder Forum, which brings together Government, Ofcom and stakeholders, representing both audiences and industry, to consider issues related to distribution.

Media and Sport, what assessment she has made of the potential merits of retaining the hybrid model of television distribution.

The Government’s project on the future of TV distribution is seeking to understand how people receive their television now and in the next decade. This will include assessing the advantages of hybrid television distribution models, as well as other options such as IPTV transition. As part of this process, a wide range of views are being sought on all of the options.Before any decision is made in relation to the availability of services beyond 2034, close consideration will be given to how any changes would impact audiences, and especially those who rely on digital terrestrial television as their primary means of watching television. DCMS recently commissioned research to understand the barriers preventing DTT only users from adopting IPTV, the motivations and enablers that led others to make the switch, and how these factors vary across demographic groups. This will help the Department assess any potential impacts and support that may be needed, should there be a future transition to IPTV.

Media and Sport, what steps she is taking to ensure that Northern Ireland is represented in her Department's Future of TV Distribution Stakeholder Forum.

The Government’s project on the future of TV distribution is seeking to understand how people receive their television now and in the next decade. As part of this process, a wide range of views are being sought. Membership of the Stakeholder Forum includes a range of broadcasters active in Northern Ireland, including the BBC (who operate BBC Northern Ireland) and ITV (who operate UTV). The forum also benefits from the perspectives of a number of groups representing the interests of Northern Irish and UK-wide audiences, such as Voice of the Listener and Viewer, Digital Poverty Alliance and Silver Voices.The Government will engage with the devolved governments to understand the unique characteristics of broadcasting in each nation well in advance of any decision being taken.