Every parliamentary written question tabled by Jon Pearce this session, with the full answer and department. See how every department answers, or back to the MP page.
Showing 1–2 of 2 · Department for Transport
What assessment her Department has made of the impact of ticket office closures in railway stations on communities; and what steps she plans to take to avoid closures.
Passenger service is at the heart of our plans to improve Britain’s railways and it is clear the role that station staff play in supporting vulnerable passengers. This Government has no plans to close ticket offices and we expect train operating companies to take measures to ensure they are open at published times.
What assessment her Department has made of the impact of online-only booking at railway stations on elderly travellers.
There are no proposals for online-only booking at railway stations. Ensuring accessibility for all passengers is at the heart of our passenger-focused approach. As modern ticketing and payment methods roll out more widely on the railways, we will ensure that all passengers, including those who need to use cash or do not have access to smartphones or the internet, are able to buy a ticket across the different retail options.