The Westminster lensArchive · Written questions · 35 tabled · 35 answered

Written questions by Craft.

Every parliamentary written question tabled by Jen Craft this session, with the full answer and department. Back to the MP page.

Department:All (35)Department for Education (9)Department of Health and Social Care (6)Department for Transport (5)Ministry of Justice (4)Department for Science, Innovation and Technology (4)Department for Business and Trade (2)Treasury (1)Department for Culture, Media and Sport (1)Department for Work and Pensions (1)Home Office (1)Cabinet Office (1)

Showing 12 of 2 · Department for Business and Trade

11 Dec 2025·Department for Business and Trade·Answered
Asked

What assessment he has made of Royal Mail's proposed Optimised Delivery Model.

Reply

Royal Mail and the Communication Workers’ Union agreed to run pilots in selected offices to design, test and review the operation of the proposed delivery model in response to the changes made by Ofcom, the independent regulator for postal services, to Royal Mail’s universal service obligation.The government does not have a role in the operational decisions of the business.

11 Dec 2025·Department for Business and Trade·Answered
Asked

What discussions he has had with Royal Mail on reforming the Universal Service Obligation.

Reply

Ministers and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider.Ofcom, as the independent regulator of postal services, has a duty to secure the provision of a financially sustainable and efficient universal postal service that meets the reasonable needs of users and it is permitted to make limited changes to its regulation accordingly.

Sources
SourceUK Parliament Members API
MethodQuestion and answer text as published. Question preamble (“To ask the…”) trimmed for readability; answers shown in full.