Written questions by Ribeiro-Addy.

What steps he has taken to (a) monitor and (b) evaluate the performance of Serco in the multiple contracts held with central government.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.

What steps she is taking to ensure that survivors of sexual assault are (a) kept informed of the progress of cases and (b) provided with appropriate (i) safeguarding and (ii) support.

We expect sexual violence to be treated seriously by all police forces from the point of disclosure, every victim to be treated with dignity and every investigation and prosecution to be conducted thoroughly and professionally.Baroness Casey’s 2023 review of culture and standards in the Metropolitan Police Service (MPS) highlighted a number of areas for improvement, including the MPS’s handling of VAWG. Since the review’s publication, the MPS commissioner has set out his ‘New Met for London’ plan to improve confidence in the force and address the concerns raised in Baroness Casey’s review and other cases of failing in the MPS. The Home Secretary will continue to work with the MPS Commissioner and Mayor for London as they take action to deliver those improvements.

What steps his Department is taking to review severity modifiers used by the National Institute for Health and Care Excellence to assess treatments for incurable secondary breast cancer.

The National Institute for Health and Care Excellence (NICE) is responsible for the methods and processes that it uses in the development of its recommendations. The severity modifier was introduced in January 2022 as part of a number of changes intended to make NICE’s methods fairer, faster, and more consistent.NICE carried out a review of the implementation of the severity modifier in September 2024 and found that it is operating as intended. Since the introduction of the severity modifier in December 2022, the proportion of positive cancer recommendations is higher, at 84.8%, than with the end-of-life modifier it replaced, at 75%, and the proportion of positive recommendations for advanced cancer treatments is also higher, at 81.1% compared to 69%.Since January 2022, NICE has recommended all but one of the treatments for breast cancer that it has assessed. These treatments are now available to eligible National Health Service patients.NICE has commissioned research to gather further evidence on societal preferences that will inform future method reviews.

What steps her Department is taking to improve the accountability of (a) the Metropolitan Police and (b) other police forces in (i) investigating and (ii) responding to sexual assault cases.

We expect sexual violence to be treated seriously by all police forces from the point of disclosure, every victim to be treated with dignity and every investigation and prosecution to be conducted thoroughly and professionally.Baroness Casey’s 2023 review of culture and standards in the Metropolitan Police Service (MPS) highlighted a number of areas for improvement, including the MPS’s handling of VAWG. Since the review’s publication, the MPS commissioner has set out his ‘New Met for London’ plan to improve confidence in the force and address the concerns raised in Baroness Casey’s review and other cases of failing in the MPS. The Home Secretary will continue to work with the MPS Commissioner and Mayor for London as they take action to deliver those improvements.

What steps her Department is taking to ensure that policing strategies (a) safeguard victims of sexual assault and (b) prevent repeat sexual offences in public spaces.

We expect sexual violence to be treated seriously by all police forces from the point of disclosure, every victim to be treated with dignity and every investigation and prosecution to be conducted thoroughly and professionally.Baroness Casey’s 2023 review of culture and standards in the Metropolitan Police Service (MPS) highlighted a number of areas for improvement, including the MPS’s handling of VAWG. Since the review’s publication, the MPS commissioner has set out his ‘New Met for London’ plan to improve confidence in the force and address the concerns raised in Baroness Casey’s review and other cases of failing in the MPS. The Home Secretary will continue to work with the MPS Commissioner and Mayor for London as they take action to deliver those improvements.

What steps the Metropolitan Police Service is taking to ensure (a) timely and (b) adequate responses to reports of sexual (i) assault and (ii) harassment.

We expect sexual violence to be treated seriously by all police forces from the point of disclosure, every victim to be treated with dignity and every investigation and prosecution to be conducted thoroughly and professionally.Baroness Casey’s 2023 review of culture and standards in the Metropolitan Police Service (MPS) highlighted a number of areas for improvement, including the MPS’s handling of VAWG. Since the review’s publication, the MPS commissioner has set out his ‘New Met for London’ plan to improve confidence in the force and address the concerns raised in Baroness Casey’s review and other cases of failing in the MPS. The Home Secretary will continue to work with the MPS Commissioner and Mayor for London as they take action to deliver those improvements.

What assessment his Department has made of the potential impact of the National Institute for Health and Care Excellence's changes to drug appraisal methods on access to new treatments for people with secondary breast cancer.

The National Institute for Health and Care Excellence (NICE) is responsible for the methods and processes that it uses in the development of its recommendations. The severity modifier was introduced in January 2022 as part of a number of changes intended to make NICE’s methods fairer, faster, and more consistent.NICE carried out a review of the implementation of the severity modifier in September 2024 and found that it is operating as intended. Since the introduction of the severity modifier in December 2022, the proportion of positive cancer recommendations is higher, at 84.8%, than with the end-of-life modifier it replaced, at 75%, and the proportion of positive recommendations for advanced cancer treatments is also higher, at 81.1% compared to 69%.Since January 2022, NICE has recommended all but one of the treatments for breast cancer that it has assessed. These treatments are now available to eligible National Health Service patients.NICE has commissioned research to gather further evidence on societal preferences that will inform future method reviews.

What steps his Department is taking to ensure that experienced non-medical aesthetic practitioners are included in (a) consultations and (b) policy development on the regulation of cosmetic procedures.

In exploring options for the regulation of cosmetic procedures, the Department has engaged with a broad range of stakeholders, including representatives from the British Beauty Council and the Beauty Industry Group. The Department will continue to engage with a broad range of stakeholders in addressing concerns about the safety of the cosmetics sector, and will notify them of any upcoming consultations on this area to which they can contribute.

What discussions his Department has had with representative bodies of non-medical aesthetic practitioners on regulatory proposals for that sector.

In exploring options for the regulation of cosmetic procedures, the Department has engaged with a broad range of stakeholders, including representatives from the British Beauty Council and the Beauty Industry Group. The Department will continue to engage with a broad range of stakeholders in addressing concerns about the safety of the cosmetics sector, and will notify them of any upcoming consultations on this area to which they can contribute.

What steps her Department is taking with (a) local authorities and (b) police to (i) prevent repeat offences and (ii) ensure effective safeguarding measures are in place to protect communities from sexual (A) violence and (B) harassment.

We expect sexual violence to be treated seriously by all police forces from the point of disclosure, every victim to be treated with dignity and every investigation and prosecution to be conducted thoroughly and professionally.Baroness Casey’s 2023 review of culture and standards in the Metropolitan Police Service (MPS) highlighted a number of areas for improvement, including the MPS’s handling of VAWG. Since the review’s publication, the MPS commissioner has set out his ‘New Met for London’ plan to improve confidence in the force and address the concerns raised in Baroness Casey’s review and other cases of failing in the MPS. The Home Secretary will continue to work with the MPS Commissioner and Mayor for London as they take action to deliver those improvements.

Whether his Department has conducted lessons-learned exercises on Serco’s delivery of public contracts; and what steps he is taking to ensure compliance with contractual conditions.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.

What recent assessment he has made of the adequacy of Serco’s performance in delivering Government contracts across Departments.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.

What assessment he has made of the potential impact of contracts with (a) Serco and (b) other providers for critical public safety services on the reputation of the Government.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.

What discussions he has had with Cabinet colleagues on Serco’s compliance with contractual obligations for electronic monitoring installations.

As the Contracting Authority for the electronic monitoring services contract, the Ministry of Justice is responsible for overseeing the supplier’s performance.

What recent assessment he has made of the adequacy of Serco’s performance in fulfilling its contract to provide electronic monitoring services.

As the Contracting Authority for the electronic monitoring services contract, the Ministry of Justice is responsible for overseeing the supplier’s performance.

Whether he is reviewing the (a) risk and (b) accountability of outsourcing contracts for offender management services.

As the Contracting Authority for the electronic monitoring services contract, the Ministry of Justice is responsible for overseeing the supplier’s performance.

What steps he is taking to ensure that patients with incurable secondary breast cancer are able to access new life-extending treatments.

The National Institute for Health and Care Excellence (NICE) is the independent body responsible for developing authoritative, evidence-based recommendations for the National Health Service on whether new medicines represent a clinically and cost-effective use of resources.To enable rapid access for NHS patients to new and effective life-extending treatments, NICE aims, wherever possible, to issue recommendations on new medicines close to the point of licensing.NHS England is legally required to fund the use of NICE approved cancer medicines from the date of positive draft guidance, and the Cancer Drugs Fund provides £340 million of ringfenced funding to support patient access to the most promising new cancer medicines while further evidence is collected on their use to address clinical uncertainty.NICE has recommended 24 out of the 25 breast cancer treatments it has assessed since April 2018.

Whether his Department has undertaken a cross-government review on the use of outsourcing providers with a history of (a) contractual breaches and (b) financial penalties.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.

How may times Serco has (a) been awarded financial penalties and (b) had payments withheld by Government departments for performance failures since 2020.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.

Whether any Departments have reported material concerns on Serco’s delivery of contracted services to his Department in the last 12 months.

The government has taken significant steps to increase transparency in the delivery of public services. Cabinet Office regularly publish a list of the most significant contracts held by central government on Gov.uk. This list includes up to four Key Performance Indicators (KPIs) for each contract, along with the supplier's performance against those KPIs.Serco’s contract performance information is available here: https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts. In 2019, the government introduced a new approach to the monitoring and management of strategic suppliers through a Memorandum of Understanding (MOU) between the government and each of its strategic suppliers. Strategic Suppliers have agreed to provide government with the information it needs to monitor and manage risks across their supply chains. Details of the current policy can be found here:https://www.gov.uk/government/publications/strategic-suppliers#:~:text=Managing%20risk&text=Strategic%20suppliers%20bring%20many%20benefits,government's%20contractual%20relationships%20with%20suppliers. The Government does not routinely release information relating to formal warnings issued to suppliers as this may prejudice a supplier’s commercial interests. Contracting Authorities are responsible for the award of contracts in line with the procurement regulations at the time of the award. This would include undertaking due diligence on suppliers as required by those regulations. It would not be appropriate for the Cabinet Office to comment on any specific procurements, that would be for the relevant Contracting Authority to respond. Details of central government contracts above £12,000 and public sector contracts above £30,000 for procurements commenced before 24 February 2025 are published on Contracts Finder (https://www.gov.uk/contracts-finder). Contracts procured under the Procurement Act 2023, which came into force on 24 February 2025, are published on the Central Digital Platform Find a Tender service (https://www.find-tender.service.gov.uk/Search/Results). The government must ensure that there are sufficient safeguards in place to allow the prevention of suppliers with a history of serious contractual failures from being awarded public contracts. The recently launched Procurement Act 2023 has strengthened our ability to respond where issues arise and address poor performance. The Act makes it easier for contracting authorities to exclude suppliers from bidding for public contracts for past poor performance or where there has been breach of contract. Cabinet Office has published extensive guidance to support contracting authorities, in addition to a robust and wide reaching training offer to support the implementation of the Procurement Act.