Written questions by George.

How many UK universities that are registered with the Office for Students publish the (a) quantity and (b) type of contact hours for courses advertised to prospective students.

The Office for Students (OfS) does not routinely collect or publish data on the number of registered higher education providers that disclose the quantity and type of contact hours for courses advertised to prospective students.However, all registered providers are expected to comply with consumer protection law, including providing clear and accurate information to students about their courses. The Competition and Markets Authority has issued guidance to support providers in meeting these obligations, which includes transparency around contact hours and modes of delivery. The OfS expects providers to have due regard to this guidance as part of their registration conditions.Where students believe that information provided has been misleading or insufficient, they are encouraged to raise concerns through their provider’s complaints process and can escalate complaints to the Office of the Independent Adjudicator for Higher Education if necessary. Additionally, any students, staff or members of the public who feel a university is not meeting the OfS’ registration requirements may submit a notification to the OfS.

What steps she plans to take with the Office for Students to ensure that universities provide prospective students with transparent data (a) in general and (b) on what proportion of courses are delivered online.

Higher education providers must be transparent in how they advertise and deliver their courses. The Competition and Market Authority has published advice for providers on complying with consumer law, including informing students about the quantity and type of contact hours. All registered providers must pay due regard to this guidance as part of their registration conditions with the Office for Students (OfS).Online learning offers significant benefits to students, but it must support the quality of a student's learning experience. The OfS’s Blended Learning Review urges providers to clearly communicate course expectations and assess students’ blended learning experiences. Students dissatisfied with their university’s service should use their provider’s complaints process. If a provider is not meeting the OfS’s registration requirements, this can be raised to the OfS by submitting a notification.