The Westminster lensArchive · Written questions · 742 tabled · 721 answered

Written questions by Collins.

Every parliamentary written question tabled by Victoria Collins this session, with the full answer and department. Back to the MP page.

Department:All (742)Department of Health and Social Care (169)Department for Science, Innovation and Technology (85)Department for Education (76)Department for Work and Pensions (59)Ministry of Housing, Communities and Local Government (58)Treasury (56)Department for Transport (50)Department for Environment, Food and Rural Affairs (50)Home Office (39)Department for Business and Trade (33)Department for Energy Security and Net Zero (24)Department for Culture, Media and Sport (17)

Showing 261280 of 742 · this parliament

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28 Oct 2025·Department for Environment, Food and Rural Affairs·Answered
Asked

Food and Rural Affairs, when her Department plans to introduce activity regulations under the Animal (Low Welfare Activities Abroad) Act 2023; and what her Department's timetable is for the full implementation of that Act.

Reply

I refer the hon. Member to the reply previously given to the hon. Member for South Cambridgeshire, Pippa Heylings on 23 September 2025 PQ UIN 73101.

28 Oct 2025·Department for Energy Security and Net Zero·Answered
Asked

Whether he plans to require energy suppliers to pay interest on significant customer credit balances held for extended periods.

Reply

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment amounts with their supplier if they disagree with it and ask the supplier to justify how they calculated the new amount. Suppliers must explain clearly how they reached the figure they want to charge and give the meter readings they used. If a customer is not happy with the supplier’s calculation, they can ask the supplier to lower the monthly payments to reflect the energy use more accurately. Additionally, if a customer is concerned about the size of a credit balance on their energy account, they can ask their supplier to refund it. Suppliers must do this promptly unless there are reasonable grounds not to and the supplier must explain the reasons for not doing so.

28 Oct 2025·Department for Energy Security and Net Zero·Answered
Asked

What discussions he has had with Ofgem on the (a) total value of credit balances currently held by domestic energy suppliers and (b) steps it is taking to ensure that surplus credit is refunded promptly to customers.

Reply

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment amounts with their supplier if they disagree with it and ask the supplier to justify how they calculated the new amount. Suppliers must explain clearly how they reached the figure they want to charge and give the meter readings they used. If a customer is not happy with the supplier’s calculation, they can ask the supplier to lower the monthly payments to reflect the energy use more accurately. Additionally, if a customer is concerned about the size of a credit balance on their energy account, they can ask their supplier to refund it. Suppliers must do this promptly unless there are reasonable grounds not to and the supplier must explain the reasons for not doing so.

28 Oct 2025·Department for Energy Security and Net Zero·Answered
Asked

What discussions his Department has had with energy suppliers on the level of their compliance with licence requirements to ensure that direct debit levels reflect customers’ actual energy use and account balances.

Reply

In the year to June 2025, Ofgem data shows that there has been a fall by around £500m of credit balances held by suppliers (Domestic Energy Customer Credit Balances, July 2024 to June 2025 | Ofgem) Customers may challenge increased direct debit payment amounts with their supplier if they disagree with it and ask the supplier to justify how they calculated the new amount. Suppliers must explain clearly how they reached the figure they want to charge and give the meter readings they used. If a customer is not happy with the supplier’s calculation, they can ask the supplier to lower the monthly payments to reflect the energy use more accurately. Additionally, if a customer is concerned about the size of a credit balance on their energy account, they can ask their supplier to refund it. Suppliers must do this promptly unless there are reasonable grounds not to and the supplier must explain the reasons for not doing so.

28 Oct 2025·Department of Health and Social Care·Answered
Asked

What steps he is taking to ensure that hospice contracts reflect the (a) cost of the services they provide and (b) needs of the local population in Harpenden and Berkhamsted constituency.

Reply

Integrated care boards (ICBs) are responsible for the commissioning of palliative care and end of life care services, to meet the needs of their local populations. To support ICBs, including the NHS Hertfordshire and West Essex ICB, which covers the Harpenden and Berkhamsted constituency, in this duty, NHS England has published statutory guidance and service specifications. NHS England has also developed a palliative care and end of life care dashboard, which brings together all relevant local data in one place.Whilst the majority of palliative care and end of life care is provided by National Health Service staff and services, we recognise the vital part that voluntary sector organisations also play.The amount of funding charitable hospices receive varies by ICB area, and will, in part, be dependent on the breadth of palliative care, including specialist palliative care, and end of life care provision within each ICB catchment area. It is important to note that hospices, like the NHS, provide both specialist and generalist palliative care and end of life care. Not all patients will require specialist palliative care. The Department and NHS England are currently looking at how to improve the access, quality, and sustainability of all-age palliative care and end of life care in line with the 10- Year Health Plan. Additionally, we are supporting the hospice sector with a £100 million capital funding boost for eligible adult and children’s hospices in England to ensure they have the best physical environment for care.We are also providing £26 million in revenue funding to support children and young people’s hospices for 2025/26. I am pleased to confirm the continuation of circa £26 million, adjusted for inflation, for the next three financial years, 2026/27 to 2028/29 inclusive, to be distributed again via ICBs. This amounts to approximately £80 million over the next three years.

28 Oct 2025·Department of Health and Social Care·Answered
Asked

What steps he is taking to ensure that people who need it have access to palliative care services in Harpenden and Berkhamsted constituency.

Reply

Palliative care services are included in the list of services an integrated care board (ICB) must commission. To support ICBs in this duty, NHS England has published statutory guidance and service specifications.  The statutory guidance states that ICBs, including the Hertfordshire and West Essex ICB, the Surrey Heartlands ICB, and the Frimley ICB, must work to ensure that there is sufficient provision of care services to meet the needs of their local populations.NHS England has also developed a palliative care and end of life care dashboard. The dashboard helps commissioners understand the palliative care and end of life care needs of their local population, including the ability to filter the available information, such as by deprivation or ethnicity, enabling ICBs to put plans in place to address and track the improvement of health inequalities, and ensure that funding is distributed fairly, based on prevalence.The Department and NHS England are currently working at pace to develop plans on how best to improve the access, quality, and sustainability of all-age palliative care and end of life care in line with the 10-Year Health Plan.Additionally, through the National Institute for Health and Care Research, the Department has invested £3 million in a Policy Research Unit in Palliative and End of Life Care. This unit is building the evidence base on palliative care and end of life care, with a specific focus on inequalities.

28 Oct 2025·Department of Health and Social Care·Answered
Asked

What plans he has to ensure adequate financial support for the full range of specialist palliative care services provided by hospices.

Reply

Integrated care boards (ICBs) are responsible for the commissioning of palliative care and end of life care services, to meet the needs of their local populations. To support ICBs, including the NHS Hertfordshire and West Essex ICB, which covers the Harpenden and Berkhamsted constituency, in this duty, NHS England has published statutory guidance and service specifications. NHS England has also developed a palliative care and end of life care dashboard, which brings together all relevant local data in one place.Whilst the majority of palliative care and end of life care is provided by National Health Service staff and services, we recognise the vital part that voluntary sector organisations also play.The amount of funding charitable hospices receive varies by ICB area, and will, in part, be dependent on the breadth of palliative care, including specialist palliative care, and end of life care provision within each ICB catchment area. It is important to note that hospices, like the NHS, provide both specialist and generalist palliative care and end of life care. Not all patients will require specialist palliative care. The Department and NHS England are currently looking at how to improve the access, quality, and sustainability of all-age palliative care and end of life care in line with the 10- Year Health Plan. Additionally, we are supporting the hospice sector with a £100 million capital funding boost for eligible adult and children’s hospices in England to ensure they have the best physical environment for care.We are also providing £26 million in revenue funding to support children and young people’s hospices for 2025/26. I am pleased to confirm the continuation of circa £26 million, adjusted for inflation, for the next three financial years, 2026/27 to 2028/29 inclusive, to be distributed again via ICBs. This amounts to approximately £80 million over the next three years.

27 Oct 2025·Treasury·Answered
Asked

For what reason HMRC has treated the (a) Palmrock and (b) Horizon loan schemes differently in relation to the application of PAYE credits.

Reply

As a minister I cannot comment on any individual or identifiable businesses and their tax affairs. HM Revenue and Customs (HMRC) should always treat taxpayers sensitively and fairly in accordance with the HMRC Charter. To ensure fairness, HMRC applies the law in accordance with its published Litigation and Settlement Strategy (LSS). This ensures every taxpayer, no matter who they are, pays the tax due under the law.

27 Oct 2025·Treasury·Answered
Asked

If she will take steps to ensure that HMRC issues closure notices showing no adjustment to tax returns for users of the Horizon loan scheme.

Reply

As a minister I cannot comment on any individual or identifiable businesses and their tax affairs. HM Revenue and Customs (HMRC) should always treat taxpayers sensitively and fairly in accordance with the HMRC Charter. To ensure fairness, HMRC applies the law in accordance with its published Litigation and Settlement Strategy (LSS). This ensures every taxpayer, no matter who they are, pays the tax due under the law.

27 Oct 2025·Department of Health and Social Care·Answered
Asked

What steps his Department is taking to ensure the availability of health play (a) services and (b) professionals for children.

Reply

The Government is committed to raising the healthiest generation of children ever, which includes ensuring that children receive the appropriate care and support whenever they need it.In support of this commitment, NHS England and Starlight, a national charity for children’s play in healthcare, co-published the Play Well Toolkit in June 2025. The toolkit recognises the important role of health play teams and provides important guidance on best practice, enabling these teams to deliver child-friendly care. NHS England is promoting the Play Well toolkit to managers of health play services across a wide range of settings, including community clinics, emergency departments, children’s hospices, and acute paediatric wards.

27 Oct 2025·Department for Education·Answered
Asked

What plans she has to review her Department's guidance entitled Mobile phones in schools, published in February 2024.

Reply

The department’s guidance on mobile phones in schools, published in February 2024, is clear that schools should prohibit the use of devices with smart technology throughout the school day, including during lessons, transitions and breaks.We expect all schools to take steps in line with this guidance to ensure mobile phones do not disrupt pupils’ learning.Research from the Children’s Commissioner published in April 2025, with responses from nearly all schools and colleges in England, shows that the overwhelming majority of schools (99.8% of primary schools and 90% of secondary schools) already have policies in place that limit or restrict the use of mobile phones during the school day.We will continue to build a robust evidence base on the effectiveness of school mobile phone policies and keep the guidance under review.

23 Oct 2025·Department for Business and Trade·Answered
Asked

What proportion of Companies House identity verifications have used (a) assisted and (b) non-digital routes since 1 April 2025; and what assessment his Department has made of the adequacy of the accessibility of those routes.

Reply

The specific data is not available. Companies House has recruited significant resource and expanded and trained our customer service team to assist users in the identity verification journey. They are also establishing a specialist team to support customers who have very significant issues accessing identity verification. Companies House is also introducing a specific assisted route for people whose passport is from a country that does not issue biometric passports. Individuals can also use the Post Office or Authorised Company Service Providers who can offer non-digital routes and further assistance.

23 Oct 2025·Department for Business and Trade·Answered
Asked

What steps Companies House is taking to support (a) micro companies and (b) residents’ management companies with volunteer directors to complete its identity verification before 18 November 2025.

Reply

Companies House is continuing to develop alternative options that will offer more support to individuals who are unable to verify their identities through the available routes. Further guidance will be issued. In the meantime, Companies House is ensuring that staff are on hand to help users who require assistance via its helpline and by email. In providing this support Companies House will be mindful of the entities directors represent such as flat management companies, charities and micro companies.

23 Oct 2025·Department of Health and Social Care·Answered
Asked

What steps his Department is taking to tackle ensure that children have access to health play services in (a) children's hospitals and (b) children's wards in district general hospitals.

Reply

The Department recognises the importance of supporting and maintaining children’s right to play in healthcare settings, because games and active play in all settings build social skills and promote children’s well-being.To support this, in June 2025 NHS England and Starlight, a national charity for children’s play in healthcare, co-published the Play Well Toolkit. The toolkit provides guidance on best practice, and includes a checklist to support the auditing, monitoring, and evaluation of services. NHS England is promoting the Play Well toolkit to managers of health play services across a wide range of settings, including community clinics, emergency departments, children’s hospices, and acute paediatric wards.

23 Oct 2025·Department of Health and Social Care·Answered
Asked

What discussions he has had with NHS England on including postural orthostatic tachycardia syndrome training in junior doctor specialty training programmes.

Reply

No discussions have been held. The curricula for postgraduate training are set by the Academy of Medical Royal Colleges for foundation training, and by individual royal colleges and faculties for specialty training. The General Medical Council approves curricula and assessment systems for each training programme. Whilst not all curricula may necessarily highlight a specific condition, they all nevertheless emphasize the skills and approaches a doctor must develop in order to ensure accurate and timely diagnoses and treatment plans for their patients.

23 Oct 2025·Department of Health and Social Care·Answered
Asked

What steps his Department is taking to ensure that patients with postural orthostatic tachycardia syndrome have access to (a) specialist (i) clinicians, (ii) nurses, (iii) physiotherapists, (iv) occupational therapists, (v) dieticians and (vi) clinical psychologists and (b) (A) equipment and (B) clinic space in Harpenden and Berkhamsted constituency.

Reply

Services for people with postural tachycardia syndrome (PoTS) are commissioned locally by integrated care boards (ICBs). ICBs have a statutory responsibility to provide a health service to the local population, subject to local prioritisation and funding, which includes access to specialist medical services for people with PoTS as appropriate.The treatment of patients with PoTS in the Harpenden and Berkhamsted constituency area is managed on an individual, case-by-case basis. A multi-disciplinary team approach has been adopted, involving specialists such as physiotherapists, cardiologists, and neurologists. Patients are referred into specialist centres in London if their diagnosis or treatment requires a more specialist approach or facilities.More widely, the Government is committed to publishing a 10 Year Workforce Plan which will ensure that the National Health Service has the right people in the right places, with the right skills to care for patients, when they need it, including for patients with PoTS.

23 Oct 2025·Department for Education·Answered
Asked

If she will meet with Esther Ghey to discuss her campaign for a statutory ban on mobile phones in schools.

Reply

Mobile phones have no place in school.Schools should prohibit the use of mobile phones and other smart technology with similar functionality to mobile phones throughout the school day, including during lessons, the time between lessons, breaktimes and lunchtime, as set out in the ‘Mobile phones in schools’ guidance, published in 2024.The department expects all schools to take steps in line with this guidance to ensure mobile phones do not disrupt pupils’ learning.My right hon. Friend, the Secretary of State for Education, met with Esther Ghey at the start of November to discuss her Phone Free Education campaign.

15 Oct 2025·Department of Health and Social Care·Answered
Asked

What steps his Department is taking to ensure that the NHS Cancer Vaccine Launch Pad includes clinical trials for brain cancer.

Reply

The NHS Cancer Vaccine Launch Pad (CVLP) is a platform set up to accelerate the development of cancer vaccines and speed up access to mRNA personalised cancer vaccine clinical trials for cancer patients. The CVLP has been instrumental in accelerating trial activity in cancer research, with CVLP sites driving faster activation and enrolment timelines. The platform is designed to be company and clinical trial type agnostic, and so any company that wishes to deliver trials via the platform, including those developing vaccines for brain tumours, can contact the CVLP to explore how the platform can support their research.

15 Oct 2025·Treasury·Answered
Asked

What assessment her Department has made of the potential impact of proposed reforms to Landfill Tax on the (a) viability and (b) cost of (i) residential housebuilding and (ii) major infrastructure projects.

Reply

The Government recently consulted on proposals for reform of Landfill Tax to ensure the regime remains effective in encouraging waste to be diverted away from landfill and to support our environmental goals. As part of the consultation, the Government has received a wide range of views from stakeholders, including representatives from the construction sector. The consultation closed on 28 July, and the government is considering responses and will set out next steps, including a summary of responses, in due course. This government is committed to delivering 1.5 million homes over 5 years as set out in the Plan for Change, and any final proposals will be designed to maintain the environmental effectiveness of the tax while supporting these plans.

15 Oct 2025·Department for Transport·Answered
Asked

What funding her Department is providing to local authorities to improve the (a) quality and (b) accessibility of pavements for (i) wheelchair users, (ii) people with mobility impairments and (iii) other people.

Reply

The Department provides a range of funding streams to local authorities that can be used to improve the quality and accessibility of pavements for wheelchair users, people with mobility impairments, and other pedestrians. In 2025/26, local authorities will receive a share of £1.6 billion highways maintenance capital funding, which includes a £500 million uplift from 2024/25. Authorities are encouraged to adopt a whole-life asset management approach, which includes maintaining footways and ensuring accessibility for all users. In addition, the Integrated Transport Block and Local Transport Grant provide a combined total of £396 million in 2025/26 to support local transport enhancements, including improvements to pedestrian infrastructure. Eight eligible Mayoral Combined Authorities will also receive £5.7bn in funding between 2022 and 2027, to invest in local transport improvements, including enhancements to accessibility. Beyond these funding pots, the Department has also announced dedicated funding for walking, wheeling and cycling. In the Spending Review, the Government announced £616 million for Active Travel England from 2026/27 to 2029/30 to support local authorities to build and maintain walking and cycling infrastructure. This is in addition to the almost £300 million funding for active travel in 2024/25 and 2025/26 which was announced in February 2025. This will help local authorities to provide high-quality and easily accessible active travel schemes across England and will enable more children to walk and cycle to school.

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