Speeches by McDonagh.

“You have referred to the consumer duty and outcomes-based policy. To what extent would you prefer a rules-based or an outcomes-based system of regulation? To the point you made, Debbie, do you think it is the other rules that are old-fashioned and need to be changed?”

“Any unintended consequences?”

“How is the consumer duty impacting you? You made a reference earlier to it making you look at what sort of mortgages you are offering and to whom. Generally, how has the consumer duty changed how you do things?”

“Good. There is no greater praise!”

“We have made some reference to this, but how has the consumer duty changed how you treat vulnerable customers?”

“As we know, both in your sector of finance and in ours of politics, once trust is gone, it is very difficult to rebuild. That is why it is important that any resolution service to companies who have been mis-sold products is as it appears. One of the most challenging discussions I have ever had with small businesses in…”

“Can you understand that for the companies and the individuals who trusted their banks—who thought they had a relationship that was built on trust and mutual benefit, only to take on a product that destroyed them and later not get compensation—they might not believe that is the case?”

“Thank you. How has the consumer duty changed how you operate?”

“I beg to move, That this House notes that Brain Tumour Awareness Month took place in March; further notes that there has been no progress in NHS treatment of brain tumours in 20 years and that they are the biggest cancer killer of people under the age of 40; calls on the Government to demand that the National Institute…”

“Thank you, Madam Deputy Speaker, for your kind words about Margaret. I thank everybody who has taken part in the debate. I appreciate that they have been taken from their constituencies, where there will be great celebrations for the 80th anniversary of VE Day. I thank the Backbench Business Committee for the debate. I…”

“I have a unique case to make in this debate on behalf of my constituents and Merton council. We do not want the new emergency hospital at Belmont, which is in phase 2 of the hospital rebuilding programme. In direct contrast to the hon. Member for Reigate (Rebecca Paul), I have fought this scheme for 25 years against al…”

“The house building programme and the planning reforms have brought a bit of hope and optimism in quite a difficult set of circumstances in the OBR report. Can I urge you to go faster, Chancellor?”

“I was delighted to hear from the Prime Minister in the run-up to the general election that you were tackling the issue of building on the green belt, but I think there is much further to go. I wonder whether you have looked at the suggestions that about 1 million homes could be built close to outer London train station…”

“Yes. That would be a shame in itself, but it would allow people to live closer to where they work and spend less on transport costs. It seems a win-win all round, so I am very keen that you persuade your colleagues in Housing and Local Government to go that bit further.”

“The £2 billion identified for socially owned homes was gratefully received, but it will build only 18,000. That will have an enormous impact on the 18,000 families who have that opportunity, but it is still only a tiny number in comparison with those that we need. Social housing obtained through planning gain is one of…”

“Ms Curtice, I just want to understand about the PIP side of things. Obviously, the thing about PIP is that, as I say to my constituents all the time, it does not matter whether you are the poorest person in the country or the richest person in the country: it is not means-tested; it is dependent on your circumstances. …”

“So you know what their overall income is?”

“Because, for an awful lot of people I know, it would not be anywhere near 18% of their income.”

“If the findings of the commissioner do not matter, perhaps it should be another target for abolition—save some money?”

“You save no money and you save no bureaucracy. There is an opportunity for somebody on the board to have the responsibility to concentrate on the consumer duty. My late sister was the consumer duty board person at Standard Life. She read every single document that went out to consumers, because she accepted that as her…”