Asked
If he will make an assessment of the adequacy of guidance provided to people on (a) the process and (b) timelines in relation to the admissibility of any complaint to the Parliamentary and Health Service Ombudsman.
Reply
The Parliamentary and Health Service Ombudsman publishes guidance on what it can and cannot investigate, timescales and what those making complaints can expect. The Ombudsman is independent of Government, so it is for the Public Administration and Constitutional Affairs Committee to consider whether the guidance is adequate.