Written questions by Cadbury.

With reference to the evidence given by Paymaster General at the Public Administration and Constitutional Affairs Committee session on 28 January 2026, whether there is any provision in the contract awarded to Capita to administer the civil service pension scheme to allow the recoup of costs from that company for (a) loans and (b) compensation paid to individuals impacted by the delays to that scheme.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve. Existing Key Performance Indicators (KPIs) have been enhanced and strengthened to deliver improved performance and higher penalties for failure, including financial penalties. These have already applied in respect to Capita's performance with recent issues and delays in administering the Civil Service Pension Scheme.Capita has made lump sum payments to 8,979 members, the majority of whom have retired but are not yet receiving their pension, and are on track to bring these members into regular pension payments by the end of April.To provide immediate financial support to those who may need it, arrangements are in place for interest-free bridging loans typically up to £5,000 or £10,000 in exceptional cases to most recent retirees facing payment delays. This is alongside interim lump sum payments being made to provide immediate funds to retiring members. The pension scheme continues to make monthly pension payments to approximately 730,000 existing pensioner members on time.It should be noted that these loans are provided by the employer and not the Cabinet Office. There is no provision in the contract for cost recovery from Capita as the loan will be fully repaid directly by the member on receipt of their pension payment.Interest will be paid on delayed benefits to avoid financial loss by members. In addition, the existing statutory complaints process evaluates claims for financial losses, as well as distress and inconvenience caused, on a case-by-case basis to determine whether compensation is due. This ensures that any retiree who provides evidence of extra costs, such as bank penalties or interest charges caused by the delay, is fairly assessed. This process is run in accordance with the standards set by the Pensions Ombudsman.Whilst there is no contractual mechanism to specifically recover compensation costs under consideration, there are significant and robust contractual performance indicators built into the contract and these include financial penalties for underperformance.Furthermore, Capita remains subject to all SLAs within the contract. We are applying the full mechanism of service credits for performance failures, and we continue to explore all commercial avenues to hold them to account for the quality of their delivery.The latest position of the Civil Service Pension Recovery Plan Update is available at this weblink: https://www.gov.uk/government/publications/civil-service-pension-recovery-plan-updates

How many driving tests were carried out in (a) September, (b) October, (c) November and (d) December 2025.

The Driver and Vehicle Standards Agency (DVSA) publishes data on the number of practical driving tests conducted by month on GOV.UK. This data is updated monthly and currently shows data to December 2025. The table below shows the number of practical driving tests conducted for September, October, November and December. MonthTests ConductedSep-25168,644Oct-25182,414Nov-25173,835Dec-25158,720

How many Civil Service Pension Scheme payments to beavered spouses are outstanding.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December 2025 and is experiencing significant performance issues in delivering services to members.The delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable.There are currently 6,300 open bereavement-related cases, with approximately 75% of cases inherited from the previous administrator. About 300 cases are death in service and are being treated as the highest priority. Many of these cases require the calculation and implementation of payments to surviving spouses or partners.We are implementing a clear recovery plan with Capita, covering all aspects of the pension administration service. A specialist task force has been deployed with a commitment to restore all bereavement services and death in service by the end of February.

With reference to the oral evidence given by the Paymaster General and Minister for the Constitution and European Union Relations to the Public Administration and Constitutional Affairs Committee session on 28 January 2026, HC 463, whether his Department has conducted an economic impact assessment on the potential cost to the public purse of providing loans and compensations to people impacted by delays to the receipt of their civil service pensions.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December 2025 and is experiencing significant performance issues in delivering services to members. The delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable. No former civil servant should be facing financial hardship as a result of delays to their pension. We are putting in place interest-free bridging loans of up to £5,000 (and up to £10,000 in exceptional cases) to recent retirees facing payment delays. These loans are to be repaid and will be met from existing departmental settlements. The provision of bridging loans and potential compensation does not require an economic impact assessment as this is not a new, revised or de-regulatory policy, bill or statutory instrument.

Whether his Department has the ability to issue penalties for performance in relation to Capita's contract for administering the Civil Service Pension.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December 2025. The contract includes key performance indicators that, if not met, include financial penalties. These have already been applied in respect of Capita’s performance in December.

How many meetings Ministers in his department have had with CAPITA in regard to the administration of the civil service pension scheme.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December 2025 and is experiencing significant performance issues in delivering services to members.The delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable. Cabinet Office officials are meeting with Capita on a daily basis to progress the recovery plan, agree priority actions and review performance in order to move to the expected timelines and standards of service for all members as soon as possible. The Minister for the Cabinet Office also meets with the Capita CEO on a regular basis.

Pursuant to the statement issued by CAPITA on 28th January 2026, if will he outline the measures included in the urgent recovery plan that is being conducted by HMRC.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. Angela MacDonald, Deputy Chief Executive at HMRC, is working with the Cabinet Office and Capita to lead and support delivery of a full recovery plan.This includes commitments, with milestones, to immediately deal with priority cases, restore service levels and improve communication with affected members.The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve. Existing Key Performance Indicators (KPIs) have been enhanced and strengthened to deliver improved performance and higher penalties for failure, including financial penalties. These have already applied in respect to Capita's performance with recent issues and delays in administering the Civil Service Pension Scheme. Capita prioritised the most urgent cases and by the end of February, all death in service cases were either settled or progressed to the final stage or awaiting a member response. The same position was reached for ill health retirement applications by mid-March. Capita has made lump sum payments to 8,979 members, the majority of whom have retired but are not yet receiving their pension, and are on track to bring these members into regular pension payments by the end of April. To provide immediate financial support to those who may need it, arrangements are in place for interest-free bridging loans typically up to £5,000 or £10,000 in exceptional cases to most recent retirees facing payment delays. This is alongside interim lump sum payments being made to provide immediate funds to retiring members. The pension scheme continues to make monthly pension payments to approximately 730,000 existing pensioner members on time. The latest position of the Civil Service Pension Recovery Plan Update is available at this weblink: https://www.gov.uk/government/publications/civil-service-pension-recovery-plan-updates

With reference to the evidence given by Paymaster General at the Public Administration and Constitutional Affairs Committee session on 28 January 2026, what the estimated cost is of his Department providing (a) loans and (b) compensation to individuals impacted by delays to the civil service pension scheme.

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve. Existing Key Performance Indicators (KPIs) have been enhanced and strengthened to deliver improved performance and higher penalties for failure, including financial penalties. These have already applied in respect to Capita's performance with recent issues and delays in administering the Civil Service Pension Scheme.To provide immediate financial support to those who may need it, arrangements are in place for interest-free bridging loans typically up to £5,000 or £10,000 in exceptional cases to most recent retirees facing payment delays. This is alongside interim lump sum payments being made to provide immediate funds to retiring members. Capita has made lump sum payments to 8,747 members, the majority of whom have retired but are not yet receiving their pension, and are on track to bring these members into regular pension payments by the end of April. The pension scheme continues to make monthly pension payments to approximately 730,000 existing pensioner members on time. It should be noted that these are loans and expected to be recovered and are provided by the employer and not the Cabinet Office, therefore no estimate is available.As of 24 March 2026, government employers have reported that 869 of these Transition Support Loans have been distributed, to a total value of £4.58 Million. Interest will be paid on delayed benefits to avoid financial loss by members. In addition, the existing statutory complaints process evaluates claims for financial losses, as well as distress and inconvenience caused, on a case-by-case basis to determine whether compensation is due. This ensures that any retiree who provides evidence of extra costs, such as bank penalties or interest charges caused by the delay, is fairly assessed. This process is run in accordance with the standards set by the Pensions Ombudsman and no estimate is available. The latest position of the Civil Service Pension Recovery Plan Update is available at this weblink: https://www.gov.uk/government/publications/civil-service-pension-recovery-plan-updates

What assessment he has made of the potential impact of changes to the allocation of NHS training places included in the Medical Training (Prioritisation) Bill on UK medical students studying at foreign campuses of UK universities.

The Medical Training (Prioritisation) Bill was introduced to Parliament on 13 January 2026. The bill delivers the Government’s commitment in the 10-Year Health Plan for England, published in July 2025, to prioritise United Kingdom medical graduates for foundation training, and to prioritise UK medical graduates and other doctors who have worked in the National Health Service for a significant period for specialty training.Under the bill, British citizens who have graduated from medical schools outside of the UK will not be prioritised for foundation training places, and a graduate from a medical school in the UK or Ireland will not be prioritised if they spent the majority of their time studying outside the British Islands.For specialty training places starting in 2026, NHS experience is being represented by immigration status as people with a settled immigration status are more likely to have worked in the NHS for longer. The effect of this is that British citizens and those with certain other immigration status will be prioritised. For specialty training posts starting from 2027 onwards, this provision will not apply automatically. Instead, it will be possible to make regulations to specify additional groups who will be prioritised, where they are likely to have significant experience working as a doctor either in the NHS in England, Scotland, or Wales or in health and social care in Northern Ireland, or by reference to their immigration status.

What assessment has he made of the financial cost to parents of attendance at child contact centres.

The Government values the vital role that child contact centres play in supporting safe, positive relationships between children and their parents, particularly at times of family difficulty. The Government is not responsible for setting the fees charged by child contact centres. Child contact centres operate independently and are responsible for setting their own pricing structures, which may vary according to the type of contact provided, the centre’s funding arrangements, staffing requirements and geographical location. As such, the Ministry of Justice has not made an assessment of the financial cost to parents of attending a child contact centre.

If she will publish an estimated timetable for the removal of the English baccalaureate.

As part of the government response to the Curriculum and Assessment Review's final report, published on 5 November 2024, we announced our intention to remove EBacc headline and additional measures at key stage 4.This will take effect for the key stage 4 performance measures for the 2025/26 academic year, to be published in autumn 2026.

What assessment he has made of the potential merits of introducing mandatory training for GPs on (a) identifying symptoms and (b) offering treatment for the Menopause.

We know that more needs to be done to support women experiencing the menopause. This Government is committed to prioritising women’s health as we reform the NHS.General practitioners are responsible for ensuring their own clinical knowledge, including on menopause, remains up-to-date and for identifying learning needs as part of their continuing professional development. This activity should include taking account of new research and developments in guidance, such as that produced by the National Institute for Health and Care Excellence (NICE), to ensure that they can continue to provide high quality care to all patients.All United Kingdom registered doctors are expected to meet the professional standards set out in the General Medical Council’s (GMC’s) Good Medical Practice. The training curriculum for postgraduate trainee doctors is set by the Royal College of General Practitioners and has to meet the standards set by the GMC.NICE published its updated guideline in November 2024 and recommended more treatment choices for menopause symptoms. The updated guideline aims to support healthcare professionals by providing them with information they need to support evidence-based decisions about treatment choices, as well as information and support about menopause. The guideline recommends hormone replacement therapy (HRT) as the most effective treatment for vasomotor symptoms, and also recommends that for people aged over 40 years old, healthcare professionals should consider menopause-specific cognitive behavioural therapy as an option for vasomotor symptoms associated with menopause in addition to HRT. HRT is the main treatment for menopause symptoms, and NICE recommends that for most women it is safe and effective.

Communities and Local Government, what estimate he has made of the number of shared ownership leaseholders (a) nationally and (b) in London who are unable to sell or remortgage their homes due to cladding or EWS1-related issues.

Ten major mortgage lenders have signed the updated joint statement on cladding, confirming they will consider lending on properties in buildings 11 metres and above, where the building is in a remediation scheme or the property is protected by the leaseholder protections in the Building Safety Act and the leaseholder has completed a ‘Leaseholder Deed of Certificate’ to evidence it. Officials in my department engage with lenders individually should we receive evidence to suggest a signatory is not upholding the statement. The Government does not collect data on the number of shared owners impacted by building safety issues who have difficulty selling or remortgaging their properties. The leaseholder protections give greater protection from costs to shared ownership leases. Specifically, holders of qualifying leases which were shared ownership leases as of 14 February 2022 have lower maximum contribution caps, proportional to their share of ownership of the property on that date. Government is not currently considering expanding the leaseholder protections further. The Leaseholder Protections balance the rights of leaseholders with those of those freeholders not connected with the developer who were equally innocent in the creation of the emerging defects.

Communities and Local Government, what assessment he has made of the adequacy of consumer protections on the marketing and selling of shared ownership properties with cladding or remediation based issues.

Ten major mortgage lenders have signed the updated joint statement on cladding, confirming they will consider lending on properties in buildings 11 metres and above, where the building is in a remediation scheme or the property is protected by the leaseholder protections in the Building Safety Act and the leaseholder has completed a ‘Leaseholder Deed of Certificate’ to evidence it. Officials in my department engage with lenders individually should we receive evidence to suggest a signatory is not upholding the statement. The Government does not collect data on the number of shared owners impacted by building safety issues who have difficulty selling or remortgaging their properties. The leaseholder protections give greater protection from costs to shared ownership leases. Specifically, holders of qualifying leases which were shared ownership leases as of 14 February 2022 have lower maximum contribution caps, proportional to their share of ownership of the property on that date. Government is not currently considering expanding the leaseholder protections further. The Leaseholder Protections balance the rights of leaseholders with those of those freeholders not connected with the developer who were equally innocent in the creation of the emerging defects.

Communities and Local Government, whether he plans to review the adequacy of existing protections for leaseholders of shared ownership leasehold properties who are unable to either sell or re-mortgage their properties.

Ten major mortgage lenders have signed the updated joint statement on cladding, confirming they will consider lending on properties in buildings 11 metres and above, where the building is in a remediation scheme or the property is protected by the leaseholder protections in the Building Safety Act and the leaseholder has completed a ‘Leaseholder Deed of Certificate’ to evidence it. Officials in my department engage with lenders individually should we receive evidence to suggest a signatory is not upholding the statement. The Government does not collect data on the number of shared owners impacted by building safety issues who have difficulty selling or remortgaging their properties. The leaseholder protections give greater protection from costs to shared ownership leases. Specifically, holders of qualifying leases which were shared ownership leases as of 14 February 2022 have lower maximum contribution caps, proportional to their share of ownership of the property on that date. Government is not currently considering expanding the leaseholder protections further. The Leaseholder Protections balance the rights of leaseholders with those of those freeholders not connected with the developer who were equally innocent in the creation of the emerging defects.

Communities and Local Government, whether the Department has considered a buy-back scheme for shared ownership leaseholders whose homes become unsaleable due to building safety faults.

Ten major mortgage lenders have signed the updated joint statement on cladding, confirming they will consider lending on properties in buildings 11 metres and above, where the building is in a remediation scheme or the property is protected by the leaseholder protections in the Building Safety Act and the leaseholder has completed a ‘Leaseholder Deed of Certificate’ to evidence it. Officials in my department engage with lenders individually should we receive evidence to suggest a signatory is not upholding the statement. The Government does not collect data on the number of shared owners impacted by building safety issues who have difficulty selling or remortgaging their properties. The leaseholder protections give greater protection from costs to shared ownership leases. Specifically, holders of qualifying leases which were shared ownership leases as of 14 February 2022 have lower maximum contribution caps, proportional to their share of ownership of the property on that date. Government is not currently considering expanding the leaseholder protections further. The Leaseholder Protections balance the rights of leaseholders with those of those freeholders not connected with the developer who were equally innocent in the creation of the emerging defects.

What assessment has he made of the adequacy of the (a) diagnosis and (b) treatment of the menopause for BAME women in (i) Hounslow, (ii) West London and (iii) London.

The Government acknowledges the challenges women face in seeking a diagnosis and support for menopause symptoms and that these are especially acute amongst certain groups, including those from an ethnic minority background.We are clear that more needs to be done to address these barriers, and that is why we announced earlier this year that menopause will be included in routine NHS Health Checks for those who are 40 years old and over, raising awareness of symptoms and giving women the confidence to seek help. To improve uptake of the NHS Health Check we have developed a new NHS Health Check online service, currently being piloted in multiple local authorities, which people can use at home, at a time convenient to them.In North West London, our approach to menopause care is guided by the Women’s Health Strategy, which sets out a 10-year vision to improve access, tackle taboos, and ensure that ethnicity does not impact the quality of care. While menopause support is primarily delivered through primary care and specialist referral pathways, the strategy commits to reducing health inequalities by providing culturally appropriate information and improving awareness among underserved communities. We continue to work with local partners to address barriers such as stigma and language, and to ensure that women from all backgrounds, including Black, Asian, and minority ethnic communities, can access timely diagnosis and treatment.The Government is committed to prioritising women’s health as we reform the National Health Service, and women’s equality will be at the heart of our missions, our 10-Year Health Plan, and the renewal of the Women’s Health Strategy.

What assessment she has made of the potential merits of amending Section 170 of the Road Traffic Act 1988 to include cats as an animal that drivers are required to stop and report an incident when they are involved in a collision.

Under section 170 of the Road Traffic Act 1988, a driver is required to stop and report a collision involving specified animals including horses, cattle, asses, mules, sheep, pigs, goats or dogs, but not cats or wild animals. This requirement arises from their status as working animals rather than as domestic pets. To introduce such a measure within the provision of section 170 would require primary legislation There are no plans to amend section 170 of the Road Traffic Act to make it mandatory for drivers to report road collisions involving cats. Having a law making it a requirement to report road collisions involving cats would be very difficult to enforce and we have reservations about the difference it would make to the behaviour of drivers, who are aware that they have run over a cat and do not report it. Although there is no obligation to report all animal deaths on roads, drivers should, if possible, make enquiries to ascertain the owner of domestic animals, such as cats, and advise them of the situation. Since June 2024, all cats in England over 20 weeks of age must be microchipped and registered on a compliant database, unless exempt or free-living. This will make it easier for National Highways and local authorities to reunite cats with their keeper.

What steps he is taking to improve the diagnosis of the menopause for BAME women.

The Government acknowledges the challenges women face in seeking a diagnosis and support for menopause symptoms and that these are especially acute amongst certain groups, including those from an ethnic minority background.We are clear that more needs to be done to address these barriers and that is why we announced earlier this year that menopause will be included in routine NHS Health Checks for over 40 year olds, raising awareness of symptoms and giving women the confidence to seek help. To improve uptake of the NHS Health Check we have developed a new NHS Health Check online service, currently being piloted in multiple local authorities, which people can use at home, at a time that is convenient for them.As part of the Government’s renewal of the Women’s Health Strategy, we will look to identify specific barriers in access to healthcare and set out concrete action to remove them.Through our National Institute for Health and Care Research, we have invested over £4 million into research on menopause in 2024/25. This includes research to understand Black women's experiences of digitally provided sexual and reproductive healthcare including on the menopause.

What steps he is taking to ensure that communications from NHS trusts to deaf and deafblind patients are accessible.

Integrated care boards are responsible for commissioning services to meet the health needs of their local population, which includes responsibility for ensuring that there is adequate provision of British Sign Language interpreters to support deaf patients in the community. Nationally, all National Health Service organisations and publicly funded social care providers are expected to meet the Accessible Information Standard (AIS), which details the approach to supporting the information and communication support needs of people with a disability, impairment, or sensory loss. This includes support for deaf and deafblind patients. NHS England published a revised AIS on 30 June 2025. NHS England is working to support implementation of the AIS with awareness raising, communication, and engagement, and a review of the current e-learning modules on the AIS. The intention is to ensure that staff and organisations in the NHS are aware of the AIS and the importance of meeting the information and communication needs of disabled people using services.