Speeches by Reader.

“I am going to talk about prioritisation in the transmission queue. Before I do, I would like to come back to something briefly that you talked with Torcuil about, which was securities. You said that the community projects, Calum, do not need that £2.5 million up front: “You can trust us. We are a community project.” Al…”

“Is there evidence that existing mayors—such as the Mayor of Cambridgeshire and Peterborough or the Mayor of North Tyneside—are not considering rural communities in their work, which would suggest that we need the amendments?”

“A big reason we have a problem with housing numbers is the Building Safety Regulator. There will be a Back-Bench debate on it on Thursday, which I am sure the Minister will attend in order to give the Opposition’s views. It is critical that we get that sorted to get house building going.”

“I am a Labour party member, so I love a meeting that is a talking shop—anyone who has ever been to a constituency Labour party meeting will know exactly what my experience has been. The idea behind a citizens assembly is really positive—empowering people—but I see a couple of challenges. First, on the Energy Security a…”

“We have had some quite stark evidence around some real issues with customers’ experience. Have you ever lost your bonus for poor customer satisfaction?”

“I just want to pick up on a couple of things you said, Andrew, because I quickly checked the energy consumer satisfaction surveys. Dissatisfaction with your company is double that of all your peers, at 13%. How can you tell us that you think your billing is robust and you are providing a good service to customers when …”

“Chris, with your complaints have you ever got close?”

“Have you ever not got your bonus because you failed on customer satisfaction? Is the measure tough enough to actually worry you about customer satisfaction?”

“If your Trustpilot goes below 4.7, you lose your bonus.”

“For those who said yes, at what point does your satisfaction level trigger you not getting a bonus? At what point does it get bad enough that you do not get a bonus?”

“Can I quickly ask you all a yes/no question? Is customer satisfaction linked to your remuneration, bonus, balanced scorecard or whatever you have?”

“Is the Ofgem data wrong? Is Ofgem measuring it wrong if you think you are improving but it is not showing that?”

“I declare that I am Hampshire born and bred, being from Romsey. I just ask: why are we so disrespectful of a place like Brownsea island? If it is called “Hampshire and the Isle of Wight”, what about the great Brownsea island, the home of our native red squirrels? Surely “Solent” is more inclusive for all the other isla…”

“I would just point out—I will say this multiple times in this Bill Committee—that, as someone in an area that has become unitary, no one is ever saying, “We want more district, borough and county councils, rather than fewer.” We have to be careful not to suggest that there will be less engagement with the council becau…”

“Q As the Minister rightly said, we need to look at international comparators. These provisions were introduced in Ireland in 2010, and although there were very similar worries about an impact on the investment market, there has actually been very little impact. What do you think we can learn from how they are implement…”

“Q Can I pick up on upward-only rent reviews? I recognise the points you made about consultation. The intention is primarily to focus on high streets. Do you think, with the way the legislation is written currently, it is focused on that narrow area, or is it broader? Could we see unintended consequences in things like—…”

“Q There are floors in Ireland, I think. I just want to ask quickly about planning, because there are new requirements for strategic authorities to set strategic plans and so on. Is the Bill clear enough to make sure that representative planning, representative surveys and so on are used, so that those plans represent t…”

“Q I have already raised my points about the south midlands and particularly about devolution where it is in the interest of the country. Can we also have a conversation during this process about micromobility? We have Starship operating in Northampton. Robotics and automated delivery are not included in the provisions,…”

“T5. I have to raise a harrowing case from my constituency. An 84-year-old mother and grandmother reported being sexually assaulted in her care home by one of the workers. When this was reported, it was found that that care worker was already being investigated for a number of similar assaults. The family have waited ov…”

“Q In your evidence, you noted that the Bill does not go far enough to address tackling climate change, restoring nature and tackling health inequalities. We heard the same from the Healthy Air Coalition. Naturally, it says that air quality needs to be picked up. UK100 also picked up that the Bill is quite silent on thi…”