Written questions by Wrigley.

If he will ensure the Post Office withdraws the five-year Transformation Plan published on 13 November 2024..

While publicly owned, Post Office Limited is a commercial business that operates at arm’s length from Government. The Post Office's transformation plan aims to put the Post Office on a more stable financial footing for the future, including by reducing costs, and to increase Postmaster remuneration. The details of the transformation plan are being examined by my Department, and the plan is subject to Government funding. The Post Office will continue to deliver on the 11,500 minimum branch requirement and geographical access criteria set by Government thereby ensuring that essential services remain within local reach of all citizens. Longer term, Government has set out our plan to publish a Green Paper to consult with the public on the long-term future of the Post Office. This Green Paper will help inform what customers, communities and postmasters would like to see from a modern Post Office network.

If he will take steps to ensure post offices cannot be closed without seeking the views of local residents.

Post Office is committed to engaging and supporting its customers and their representatives when it makes changes to the Post Office network. When proposing any branch change in the network, Post Office invites comment on access. Feedback is reviewed before Post Office makes a decision on whether to proceed with the original proposal or if mitigations are needed to any address concerns raised.

With reference to the written Statement of 5 November 2024 on Post Office Update, HCWS184, what work the external consultants have done; and what account the Parliamentary Under-Secretary for Business and Trade took of that work in his statement of 13 November 2024 on Future of the Post Office, Official Report columns 806-807.

The Post Office faces a number of complex challenges. As set out on 13 November, Nigel Railton’s transformation plan aims to reduce Post Office’s central costs and deliver a real-terms increase in postmaster pay. As set out on 5 November, it is also important that Government has a clear vision for the future direction of the Post Office. The Department has appointed external consultants to develop options for the future remit, structure and ownership of the Post Office as well as to assess the options and recommendations made by Nigel Railton. Government plans to publish a Green Paper to seek views on a range of different proposals in the first half of 2025.