6 May 2025·Department of Health and Social Care·Answered
AskedWhat steps his Department is taking to support financially disadvantaged people to access private dental services in areas where NHS service are not readily available.
ReplyThe Government plans to tackle the challenges for patients trying to access National Health Service dental care with a rescue plan to provide 700,000 more urgent dental appointments and recruit new dentists to the areas that need them most. To rebuild dentistry in the long term, we will reform the dental contract with the sector, with a shift to focus on prevention and the retention of NHS dentists.The responsibility for commissioning primary care services, including NHS dentistry, to meet the needs of the local population has been delegated to the integrated care boards across England.NHS dentists can offer private treatments in addition to NHS services. Dentists must make clear which treatments can be provided on the NHS and which can only be provided on a private basis, and the costs associated for each. The Government does not control the cost of private dental or orthodontic treatment and patients cannot claim back the expense from the NHS.Free NHS dental care is available for patients who qualify for certain exemptions. Support is also available through the NHS Low Income Scheme for those patients who are not eligible for exemption or full remission of dental patient charges. Further information is available at the following link:https://www.nhs.uk/nhs-services/dentists/who-is-entitled-to-free-nhs-dental-treatment-in-england/
17 Apr 2025·Department of Health and Social Care·Answered
AskedWhat assessment his Department has made of the potential impact of online appointment booking systems on the ability of people without regular access to the internet to book GP appointments.
ReplyWe understand that not all patients can or want to use online services. To ensure that such patients are not excluded, the GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online tools must always be provided in addition to, rather than as a replacement for, other channels for accessing a general practice. Practice receptions should be open so that patients without access to a telephone or online services are in no way disadvantaged.The 2025/26 GP Contract includes a new requirement for practices to enable online appointment requests throughout the duration of core opening hours, which will ease pressure on phone lines for people who prefer to telephone.
17 Apr 2025·Ministry of Justice·Answered
AskedWhat steps she is taking to support (a) prison officers and (b) probation service staff.
ReplyThe Government is committed to making sure that all prison and probation staff have a safe place in which to work, the time and capacity to do their job well, and the right support, training and equipment to help them.It is important that we have enough people to enable this vital work to be undertaken effectively. We are committed to recruiting and training the prison and probation staff we need, particularly in areas with the most significant staffing challenges, and we are constantly monitoring staffing levels and retention. We have implemented measures to attract and retain staff, including pay increases, extra funding for probation staff, and mentorship programmes. We are also working to improve staff safety and to address wellbeing concerns arising from the pressurised nature of the work. In addition, we are actively seeking ways in which technological innovation can ease the burden on our hard-working staff.Prison and probation staff play a vital role in protecting the public and reducing re-offending. To help them to cope with the challenges this work involves, we provide extensive mental health support, including a 24-hour helpline, confidential counselling, and online wellbeing services. A new wellbeing support model has been established across HM Prison & Probation Service, with staff support and wellbeing champions for both prison and probation.
17 Apr 2025·Department for Education·Answered
AskedWhat assessment she has made of the potential effectiveness of the Regional Care Cooperative pathfinder programme; and whether he plans to expand the programme to the South West.
ReplyThe department is currently setting up two pathfinders in Greater Manchester (launched April 2025) and the South East (launching June 2025) to test the delivery of Regional Care Co-operatives. An evaluation is in place to support the delivery of the pathfinders. This will focus on assessing the implementation and delivery of the pathfinders, and the impact on improving the commissioning of placements for children in care. We will publish regular findings from this evaluation. We would make any announcement on funding to set up further Regional Care Co-operatives in the usual way. Local authorities may voluntarily choose to set up and fund Regional Care Co-operatives independently of the department.
25 Mar 2025·Home Office·Answered
AskedWhat steps she is taking to help improve community policing.
ReplyIn December the Prime Minister set out his Plan for Change, including the delivery of a Neighbourhood Policing Guarantee. That means putting bobbies back on the beat in every corner of the country and ensuring that people have a named, contactable officer to turn to when things go wrong. In January’s Police Settlement we announced £200 million of funding to kickstart the increase of 13,000 neighbourhood officers and PCSOs and we are currently finalising the figures with individual forces for year 1.
19 Mar 2025·Department for Energy Security and Net Zero·Answered
AskedWhat steps his Department plans to take to help community energy projects secure appropriate minimum prices for the power generated.
ReplyThe Government recognises the role community groups play in our efforts to tackle climate change. The Smart Export Guarantee (SEG) is a market-led mechanism that was designed to ensure that there is a guaranteed route to market for any small-scale low-carbon generator, such as a community energy project, that compensates for the value of their exported electricity. The Department is also working alongside Ofgem and other key stakeholders to explore options for addressing the regulatory barriers to local energy supply, including route to market.
19 Mar 2025·Department for Energy Security and Net Zero·Answered
AskedWhat data his Department holds on the number of smart meter failures broken down by (a) installing company, (b) type of smart meter and (c) local authority.
ReplyStatistics are available on the number of smart meters not operating in smart mode, available at: https://www.gov.uk/government/collections/smart-meters-statistics. A breakdown of this figure by energy supplier is published by Ofgem (https://www.ofgem.gov.uk/energy-policy-and-regulation/policy-and-regulatory-programmes/smart-meter-transition-and-data-communications-company-dcc/smart-meter-performance). The Department does not collect data on smart meters not operating in smart mode by local authority. A smart meter not operating in smart mode will continue to record energy usage accurately, with an energy company meter reader or the customer needing to take manual meter readings.
19 Mar 2025·Department for Energy Security and Net Zero·Answered
AskedWhat the cost to the public purse was of spending to support the installation of smart meters in financial years (a) 2022-23, (b) 2023-24 and (c) 2024-25.
ReplyThe investment needed for smart metering including installation of smart meters is funded by energy suppliers. Government expenditure on the Smart Metering Implementation Programme in DESNZ in 2022-23 was £9.7m, in 2023-4 it was £9.8m and forecast expenditure in 2024-25 is £10.5m.
19 Mar 2025·Department for Energy Security and Net Zero·Answered
AskedWhether his Department has made an assessment of the potential merits of taking legislative steps to establish community energy clubs.
ReplyThe Government recognises the role community groups play in our efforts to tackle climate change, and has tabled an amendment to the Great British Energy Bill, which clarifies that Great British Energy may support renewable energy projects involving or benefitting local communities. The Government has also announced the Great British Energy Community Fund, to provide funding and support to community energy stakeholders, helping to increase the roll out of renewable energy projects.
19 Mar 2025·Department for Energy Security and Net Zero·Answered
AskedIf he will make an assessment of recent trends in the level of smart meter failures (a) during installation and (b) in the weeks after installation.
ReplyWhile the Department collects data on the number of smart meters not operating in smart mode, this does not differentiate between when meters are impacted. The latest Government statistics on smart meter installations to end December 2024 were published on 20th March and are available here: https://www.gov.uk/government/collections/smart-meters-statistics. These include information about the number of smart meters operating in smart mode. At the end of 2024 over 90% of smart meters were operating as intended and sending automatic readings to suppliers.
12 Mar 2025·Department for Energy Security and Net Zero·Answered
AskedWhat steps he is taking to support community energy projects.
ReplyThrough Great British Energy we will turbocharge community energy. Our Local Power Plan will mean communities taking back control of their energy, bringing cheap clean power and energy security. I look forward to further details being announced as the GBE Bill goes through its final stages.
10 Mar 2025·Department for Education·Answered
AskedWhat steps her Department is taking to ensure that unlawful academy trust admissions policies are amended for future admissions rounds.
ReplyOnce a school’s admission arrangements have been determined, anyone who believes they are unfair or unlawful may submit an objection to the Schools Adjudicator.Where the Adjudicator determines that a school’s admission arrangements are unlawful, the admission authority has a statutory duty to revise its admission arrangements within two months of the decision, or by 28 February following the decision, whichever is sooner, unless an alternative timescale is specified by the Adjudicator.An Adjudicator’s determination is binding and enforceable by my right hon. Friend, the Secretary of State for Education.
10 Mar 2025·Department for Education·Answered
AskedWhat assessment her Department has made of the potential merits of expanding the role of the Local Government Ombudsman to encompass academy trusts.
ReplyMy right hon. Friend, the Secretary of State for Education is the principal regulator for academies. All academies are required to have a complaints process which adheres to Part 7 of the Education (Independent School Standards) Regulations 2014. This sets out that it is the academy’s responsibility to handle and resolve any complaints against them. If a complainant has concerns that an academy did not handle a complaint in line with the regulations, they can then escalate to the department, whose role it is to consider whether the academy followed the correct process.Anyone can object to the Schools Adjudicator if they have concerns about a school’s admission arrangements. The Schools Adjudicator considers objections to the admission arrangements of all mainstream state-funded schools, including mainstream academy and free schools. The Adjudicator’s decision is binding.The department also considers complaints about maladministration in independent appeal panels in relation to school admissions and complaints about maladministration in independent review panels in relation to permanent exclusions. Decisions taken by panels in both circumstances are legally binding and the department is unable to overturn decisions taken. However, parents can contact the department if they have concerns that the appeal or review panel was not held in compliance with relevant legislation or statutory guidance. If the department upholds a complaint, then a fresh appeal may be requested. If a complainant wishes to take their complaint further following the department’s consideration, they are advised to seek independent legal advice.The Local Government and Social Care Ombudsman (LGSCO) can investigate complaints about maintained schools in certain circumstances. The department is considering the LGSCO’s Triennial Review, including their recommendations around school complaints, and will respond in due course.
10 Mar 2025·Department for Education·Answered
AskedWhat independent mechanisms exist to appeal decisions on upholding complaints against academy trusts.
ReplyMy right hon. Friend, the Secretary of State for Education is the principal regulator for academies. All academies are required to have a complaints process which adheres to Part 7 of the Education (Independent School Standards) Regulations 2014. This sets out that it is the academy’s responsibility to handle and resolve any complaints against them. If a complainant has concerns that an academy did not handle a complaint in line with the regulations, they can then escalate to the department, whose role it is to consider whether the academy followed the correct process.Anyone can object to the Schools Adjudicator if they have concerns about a school’s admission arrangements. The Schools Adjudicator considers objections to the admission arrangements of all mainstream state-funded schools, including mainstream academy and free schools. The Adjudicator’s decision is binding.The department also considers complaints about maladministration in independent appeal panels in relation to school admissions and complaints about maladministration in independent review panels in relation to permanent exclusions. Decisions taken by panels in both circumstances are legally binding and the department is unable to overturn decisions taken. However, parents can contact the department if they have concerns that the appeal or review panel was not held in compliance with relevant legislation or statutory guidance. If the department upholds a complaint, then a fresh appeal may be requested. If a complainant wishes to take their complaint further following the department’s consideration, they are advised to seek independent legal advice.The Local Government and Social Care Ombudsman (LGSCO) can investigate complaints about maintained schools in certain circumstances. The department is considering the LGSCO’s Triennial Review, including their recommendations around school complaints, and will respond in due course.
21 Feb 2025·Department for Transport·Answered
AskedWhat assessment she has made of the potential impact of the suggested guideline for issuing authorities of 12 weeks for the renewal of Blue Badges on people with disabilities.
ReplyThe Department for Transport is responsible for the legislation that governs the Blue Badge scheme and provides guidance for local authorities who are solely responsible for administering the scheme, including issuing/re-issuing badges. There are no timescales set for administering applications/renewals either in legislation or guidance. 12 weeks is mentioned in the gov.uk landing page for those applying for or renewing a badge online using the Department’s Blue Badge Digital Service and reflects how long typically the process takes. But each cases is considered on its merits by the relevant local authority.
21 Feb 2025·Department for Work and Pensions·Answered
AskedWhat steps his Department is taking to reduce delays in renewals of Personal Independent Payments (PIP).
ReplyDWP continues to prioritise new claims to Personal Independence Payment (PIP) ensuring claims are processed and awarded as soon as possible. However, with limited capacity and resources, this means some customers are waiting longer than expected for their PIP review.To help address this, and to speed up the process and increase efficiency, the majority of reviews are now completed in-house. This means a DWP Case Manager can make a decision where sufficient evidence and information is provided or available. Where we cannot deal with a review in-house, and where an award may possibly end, we have robust measures in place to ensure all claims remain in payment, including those awards which rely on PIP to access Motability vehicles or automatic entitlement to a Blue Badge.
8 Jan 2025·Department for Work and Pensions·Answered
AskedWhat additional support is available for self-employed workers in receipt of Universal Credit that experience a short-term fall in their earnings.
ReplyCustomers who are new to gainful self-employment are eligible for a 12-month 'start-up period’, during which the Minimum Income Floor does not apply. This means that if a customer experiences a drop in their earnings, their Universal Credit award will increase. This gives customers the opportunity to adjust to the characteristics of the sector in which they work, such as seasonal or fluctuating earnings patterns. Where a customer reports a loss from their self-employment, the value of the loss is considered when assessing earnings in future assessment periods. If the sum of any unused losses exceeds the amount of earnings in the subsequent monthly assessment period, the remaining value of the loss is carried forward to be offset against future earnings, until the loss is used up or the customer ceases self-employment. This may result in a customer receiving a higher Universal Credit award in the future. Work Coaches can signpost customers in the start-up period to national and local support where available, such as business advice, mentoring or training. This may also include connecting self-employed customers with other government support including:The Start Up Loans scheme, run by the British Business BankThe Business Support Helpline Local Growth Hubs in England, Business Wales and Find Business Support and Business Gateway in Scotland, which offer support, advice and guidance to new and existing businesses. If a self-employed customer has earnings below £2,600 (or £3,600 if in a couple) in the six months prior to an application, they may be eligible for a budgeting advance to help finance intermittent/ unforeseen expenses or expenses. This ensures low-income families that have an emergency financial need and do not have access to adequate savings or affordable loans can access funding to meet the emergency.
8 Jan 2025·Department for Work and Pensions·Answered
AskedWhat assessment she has made of the potential impact of the minimum income floor on self-employed workers that are unable to work for brief periods due to (a) health issues and (b) care responsibilities.
ReplyNo assessment has been made. The level of the MIF is equivalent to what a person in employed work in similar circumstances to the customer could expect to earn at living or minimum wage for their age. The MIF is therefore tailored to a customer’s individual circumstances; where a person has limitations on the hours they can reasonably be expected to work, for example because they have a health condition or caring responsibilities, the level of their MIF can be reduced. Short-term health conditions experienced by a customer, such as colds, flu, strains, and sprains, are regarded as part of the normal pattern of self-employment. Therefore, customers must plan for these periods as part of their ordinary business cycle.
6 Jan 2025·Department for Environment, Food and Rural Affairs·Answered
AskedFood and Rural Affairs, what information his Department holds on how many (a) mallards and (b) other gamebirds of which species have been destroyed at rearing and release facilities due to (i) highly pathogenic avian influenza and (ii) which other notifiable diseases in each of the last five years.
ReplyOver the last five years highly pathogenic avian influenza (HPAI) has been confirmed at seven premises (five in England, one in Scotland and one in Wales) where commercial gamebirds have been kept, out of a total of 411 premises were HPAI has been confirmed in poultry or other captive birds. Under avian influenza rules gamebird covers any pheasant, partridge, ptarmigan, grouse or moor game, black (or heath) game and ducks bred for shooting. The Animal and Plant Health Agency (APHA) holds records of how many poultry or other captive birds including kept gamebirds are culled for disease control purposes by Government. In addition, the outcome of veterinary investigations conducted by APHA at all sites where HPAI has been confirmed in kept birds including any cases in kept gamebirds are published on gov.uk in APHA’s outbreak epidemiology reports. These reports include information on the number and type of birds present at infected premises.
6 Jan 2025·Department for Environment, Food and Rural Affairs·Answered
AskedFood and Rural Affairs, whether the current research his Department is conducting on the impacts of gamebird releases includes looking at the impacts of mallard releases.
ReplyThe current research my Department is conducting on the impacts of gamebird release does not include looking at impacts of mallard releases.