Every parliamentary written question tabled by Chi Onwurah this session, with the full answer and department. See how every department answers, or back to the MP page.
Showing 21–28 of 28 · Department for Transport
What steps she is taking to help improve the provision of real time information at bus stops.
The government knows how important it is that passengers have better access to information about bus services. In 2020, the Public Service Vehicles (Open Data) (England) Regulations were passed which utilised the powers from the Bus Services Act to requir...
Pursuant to the Answer of 4 December 2024 to Question 16157 on Railways: Nationalisation, whether her Department plans to maintain regional livery as railway franchises are brought into public ownership.
The Department has not assessed the potential merits of maintaining regional livery as railway franchises are brought back into public ownership.
Pursuant to the Answer of 14 November to Question 13473 and the Answer of 20 November 2024 to Question 14457 and 16158 on London North Eastern Railway: WiFi, what proportion of complaints about facilities on bo
For the period July to September 2024 London North Eastern Railway received 64 complaints relating to Wi-Fi reliability which equates to 0.75 per cent of all complaints received in that period.
Pursuant to the Answer of 14 November to Question 13473 and the Answer of 20 November 2024 to Question 14457 on London North Eastern Railway: WiFi, whether complaints about WiFi are included in the category ent
I can confirm that Wifi complaints fall into the "Quality on Train" - "Facilities on Board" category.
Whether her Department has made an assessment of the potential merits of maintaining regional livery designs as railway franchises are brought back into public ownership.
The Department has not assessed the potential merits of maintaining regional livery designs as railway franchises are brought back into public ownership.
Pursuant to the Answer of 14 November 2024 to Question 13473 on London North Eastern Railway: WiFi, what period the most recent report covers; and whether that report is publicly available.
The Office of Rail and Road publishes complaints data on a quarterly basis for all rail operators. London North Eastern Railway also undertakes its own research to understand and respond to passenger needs. The latest Office of Rail and Road passenger com...
Whether she has made an assessment of the quality of wifi on London North Eastern Railway services; and if she will have discussions with that company on improving that wifi.
The Department is working closely with London North Eastern Railway (LNER) to ensure all aspects of onboard experience, including WiFi, meet customers’ expectations. LNER reports on customer satisfaction to the Department every rail period and their most ...
What assessment her Department has made of the adequacy of the accessibility of (a) stations and (b) rolling stock on the Northumberland Line.
The six new stations on the Northumberland Line are being constructed in accordance with the appropriate accessibility standards and will need to demonstrate compliance as part of their acceptance into service. The rolling stock will be in compliance with...