The Westminster lensArchive · Written questions · 2,133 tabled · 1,992 answered

Written questions by Snowden.

Every parliamentary written question tabled by Andrew Snowden this session, with the full answer and department. Back to the MP page.

Department:All (2,133)Department of Health and Social Care (334)Home Office (222)Department for Environment, Food and Rural Affairs (202)Department for Education (201)Ministry of Housing, Communities and Local Government (187)Department for Transport (167)Treasury (140)Department for Work and Pensions (96)Ministry of Defence (95)Department for Culture, Media and Sport (92)Ministry of Justice (91)Department for Business and Trade (76)

Showing 6180 of 91 · Ministry of Justice

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4 Sept 2025·Ministry of Justice·Answered
Asked

Whether she has made an assessment of the potential impact of the Independent Sentencing Review on the population of open prisons.

Reply

A formal assessment has not yet been made. This will form part of the operational implementation planning over the coming months.

4 Sept 2025·Ministry of Justice·Answered
Asked

If she will conduct a review of the quality of rehabilitation of prisoners released from an open prison, in comparison with prisoners released from other penal settings.

Reply

Prisons of different categories shape their rehabilitation offer to meet the needs of the prisoner cohorts they accommodate.In open prisons, the intention is for carefully risk-assessed prisoners to participate in activities in the community under Release on Temporary Licence. Suitable, risk assessed prisoners may be allowed out during the day to work, attend college, attend an interview or re-establish links with their family. This helps them develop responsibility and gain valuable skills.Before moving to the open estate, prisoners will have spent time in prisons of other categories, so it is not straightforward to compare the quality of rehabilitation and attribute outcomes (for example education achievement, employment after release or reoffending rates) to the services in any one prison.

4 Sept 2025·Ministry of Justice·Answered
Asked

If she will require the mapping platform what3words to limit access to the prison estate.

Reply

To protect the public, prisons must hold prisoners securely to prevent further crime, maintain order and provide an environment conducive to reform. The Department is committed to taking every possible measure to strengthen prison security.Whilst we cannot share our full range of countermeasures, our approach is continually evolving, and includes working closely across Government, with law enforcement, and also the private sector to identify and mitigate emerging threats. This includes mitigating any threats from geocoding services. For example, in this 2025-26 financial year we are investing over £40 million in physical security across 34 prisons. This includes circa £10 million on anti-drone measures such as secure windows and robust netting at 15 prisons.

4 Sept 2025·Ministry of Justice·Answered
Asked

What proportion of prisoners failed drugs tests upon arrival in the last 12 months.

Reply

The information requested could only be obtained at disproportionate cost. Data on the total number of random mandatory drug tests carried out is published as part of the HMPPS Annual Digest. The most recently released version confirms that in the 12 months to March 2025, there were 53,341 random mandatory drug tests, however, the data is currently not sufficient to robustly estimate the percentage positive. The Digest can be accessed via the following link: https://www.gov.uk/government/statistics/hmpps-annual-digest-april-2024-to-march-2025. Statistics regarding needs, rather than use, are included in the 'Identified offender needs, custody and community, 31 October 2024'. This shows the level of drug misuse need amongst the prison population. It can be accessed via the following link: https://www.gov.uk/government/statistics/identified-offender-needs-custody-and-community-31-october-2024/identified-needs-of-offenders-custody-and-community-31-october-2024. We conduct targeted drug testing in custody to help keep people safe and identify individuals who may benefit from a treatment referral, or inform disciplinary action. To drive down demand for drugs and support recovery, there are also 85 prisons with Incentivised Substance Free Living Units. These provide a dedicated, supportive environment for any prisoner who wants to live drug-free in prison. To bring together this rehabilitative and security focused approach to tackling drug use, 54 Drug Strategy Leads in key prisons are working to ensure that local drug strategies are effectively implemented.

2 Sept 2025·Ministry of Justice·Answered
Asked

With reference to her Department's press release entitled Justice Secretary introduces democratic lock over Sentencing Council, published on 2 September 2025, what plans she has for enabling Parliament to (a) scrutinise and (b) influence future Sentencing Council guidelines.

Reply

The Lord Chancellor has brought forward measures in the Sentencing Bill to ensure that there is stronger democratic and judicial oversight of sentencing guidelines the Sentencing Council produces.The Council will be placed under a statutory obligation to obtain approval from both the Lord Chancellor and Lady Chief Justice for all guidelines. This means that no guidelines can be issued without the Lord Chancellor and Lady Chief Justice each explicitly approving it. The Council will also be required to obtain Lord Chancellor approval of its annual business plan.The Sentencing Council has an existing statutory obligation to consult with the Justice Select Committee on draft sentencing guidelines, which is unaffected by the measures we are taking forward in the Sentencing Bill.

29 Aug 2025·Ministry of Justice·Answered
Asked

What discussions she has had with the (a) Law Society and (b) Solicitors Regulation Authority on the consequences of legal advice that may contribute to the suppression of evidence during police interviews.

Reply

The legal profession in England and Wales operates independently of government. This framework is set out in the Legal Services Act 2007. Regulation of the sector is carried out by the approved regulators, overseen by the Legal Services Board. The Solicitors Regulation Authority (SRA) is responsible for regulating the professional conduct of solicitors and law firms, while the Law Society represents solicitors in England and Wales. An independent legal services sector is a key pillar of the rule of law, and it is therefore important to maintain this regulatory independence. Accordingly, it would not be appropriate for ministers or their officials to seek to influence how solicitors are regulated. Solicitors advising clients during interviews are bound by professional duties, as set out in the SRA’s Code of Conduct. Where necessary, the SRA has a duty to investigate allegations of professional misconduct by solicitors. It has a range of disciplinary powers available at its disposal, including the ability to impose fines and refer matters to the Solicitors Disciplinary Tribunal, which can suspend or strike a solicitor off the roll. Complaints about a solicitor’s conduct can be made directly to the SRA at: https://www.sra.org.uk/consumers/problems/report-solicitor/. The Ministry of Justice will continue to engage with legal regulators to ensure that consumers are protected and public confidence in the justice system is maintained.

29 Aug 2025·Ministry of Justice·Answered
Asked

What assessment her Department has made of the potential impact of data corruption on judicial decisions made in (a) civil, (b) family and (c) tribunal courts following the HMCTS IT bug.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

What procedures are in place to ensure that known IT failures affecting evidence handling are promptly disclosed to judges and legal professionals.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

If she will publish a list of all organisations involved in the development of the HMCTS case management software systems.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

What steps she is taking to overhaul the governance and oversight structures of HMCTS.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

Whether any (a) HMCTS and (b) Ministry of Justice staff have been subject to disciplinary investigation in connection with the handling of the IT system failures.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

What mechanisms exist for whistleblowers within HMCTS to report concerns about IT system flaws and their impact on justice.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

Whether her Department has made an estimate of how many child protection cases were impacted by missing documents reported in 2023.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

How many cases in the Social Security and Child Support Tribunal have been reviewed following the discovery of the IT system bug.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

What steps she has taken to notify people whose cases may have been impacted by missing or corrupted evidence due to the IT failures.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

Whether her Department plans to pause or review court digitisation efforts in light of the reported failures in HMCTS IT systems.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

29 Aug 2025·Ministry of Justice·Answered
Asked

If she will publish the internal HMCTS report leaked to the BBC regarding the case management software failures.

Reply

Given the important and sensitive work undertaken across the civil, family and tribunal jurisdictions, and the Social Security and Child Support (SSCS) Tribunal in particular, it is entirely understandable that there will be concern at reports of an IT bug. It is important to reaffirm the Ministry of Justice’s commitment to a fair, open, and transparent justice system. Public trust in our courts is paramount, and any suggestion that this trust may have been compromised is taken extremely seriously.There is no evidence of any impact on case outcomes to date. However, actions are underway by HMCTS and the Ministry of Justice to ensure that the technical error has not resulted in adverse outcomes or materially influenced judicial decisions. Recognising the importance of the effective running of HMCTS’s digital case managements systems, a technical fix was applied as a priority within the relevant jurisdictions with the final fix applied in January 2025.In 2023, under the previous Government, HMCTS identified that a technical issue in the Civil, Family and Tribunals case management system was having an impact on some services because of the way that services were interacting with the Core Case Data (CCD) database. This technical issue had the potential to cause some documents and data fields to be hidden from view in certain cases across Civil, Family, and Tribunal jurisdictions.Following a risk-based assessment, HMCTS initially undertook targeted investigations, which have since been significantly expanded. In Tribunals, the area affected was SSCS cases. In recent weeks, HMCTS has carried out additional work which has continued to assure that the technical issue was indeed of very low incidence and confirmed that there is no evidence of any impact on case outcomes to date. Further assurance work is ongoing.In Civil and Family jurisdictions, no impact on judicial decisions has been identified to date. In Family Public Law, operational mitigations – such as local authorities supplying full bundles directly to the court – reduce the risk of missing documents on the CCD system affecting case outcomes.Due to the sensitivity of these matters, further re-assurance work is still under way. Any further steps will be determined and communicated to parties should this work identify any cases of concern.HMCTS follows established escalation protocols to ensure that technical issues are assessed and, where appropriate, disclosed to judges and legal professionals. In light of this episode, Ministers have asked that these processes are strengthened, including improvements to incident management and governance structures to update the risk assessment criteria on which HMCTS considers communication about technical problems to relevant affected partners or users, and strengthening the systematic handling of cross-cutting or architectural risks.HMCTS staff can raise concerns through internal whistleblowing channels, which are managed independently and in line with departmental policy. All concerns are investigated and escalated appropriately.The internal report referenced in media coverage was part of a whistleblowing investigation conducted in line with Ministry of Justice policies. In line with standard practice, we do not publish internal HR and whistleblowing reports. Likewise, it would not be appropriate to comment on questions about specific internal disciplinary investigations, other than to confirm that departmental policy and process are followed as required.There are no plans to pause court digitisation. While technical challenges are an inevitable part of digital transformation, they are investigated and triaged according to risk. We are continuing to digitise and improve our services to support swift access to justice.Over the span of the HMCTS Reform Programme there will have been many organisations involved in the development of the HMCTS case management systems, of which there are several. Major delivery partners are listed in Reform Programme documentation and procurement records, which are publicly available. The main suppliers which have worked on the development of the Civil, Family and Tribunals Platform (that includes Core Case Data) during the period of 2016 to present are:AtosCapgeminiCGICognizantMethodsPA ConsultingScrumconnectTransform UKSolirius ConsultingVersion 1This includes the provision of any services in the development of the case management system, such as: development, quality assurance testing, architecture, user-centred design, data architecture, delivery management amongst others.

21 Jul 2025·Ministry of Justice·Answered
Asked

How many buildings managed by her Department have been found to have reinforced autoclaved aerated concrete in (a) Fylde constituency and (b) Lancashire.

Reply

We have undertaken a substantial programme of Reinforced Autoclaved Aerated Concrete (RAAC) inspections across the Ministry of Justice (MoJ) estate and, as a result of this work, RAAC was found in one MoJ property in Lancashire. No MoJ properties in Flyde were found to contain RAAC.

11 Jul 2025·Ministry of Justice·Answered
Asked

What assessment she has made of the effectiveness of the probation service in Lancashire.

Reply

Lancashire is part of the North West region of the Probation Service. The North West region has developed a Quality Improvement Plan that prioritises and focuses improvement activity. It includes actions derived from internal audits and reports by His Majesty’s Inspectorate of Probation. Progress is regularly monitored, assured and supported by regional and national, Performance, Assurance and Risk functions.Data on probation performance are published at regional and national level. Performance statistics for Probation Delivery Units in Lancashire in 2023-24 are shown in the table below:Performance MeasureTarget (%) Lancashire Performance (%)PS02 SL004 Initial appointment for community sentences95.0%97.0%PS02 SL005 Initial appointment for releases from custody95.0%96.7%PS02 SL006 Initial sentence plan for community sentences and releases95.0%73.1%PS02 SL007R Monthly appointments offered95.0%91.3%PS02 SL010 Timely risk management plans (recall reports part B)90.0%93.2%PS02 SL011 Timely parole reports90.0%94.9%PS02 SL012R Completion of targeted interventions for people convicted of sexual offences70.0%66.8%PS02 SL013 Requirements completed by sentence expiry85.0%82.4%PS02 SL014 Housed on release from custody90.0%85.1%PS02 SL015a Settled accommodation at 3 months post release or disposal (custodial sentences)80.0%72.6%PS02 SL015b Settled accommodation at 3 months post release or disposal (community sentences)80.0%86.6%PS02 SL016 Employed at 6 weeks post release from custody19.0%23.1%PS02 SL017a Employed at 6 months post release or disposal (custodial sentences)32.0%34.9%PS02 SL017b Employed at 6 months post release or disposal (community sentences)37.0%44.4%PS02 SL023 Pre-release sentence plans for enhanced cases59.0%33.9%PS03 SL022R POM/COM handover meeting93.0%61.9%PS04 SL026 Unpaid work assessment90.0%91.6%PS04 SL027 Unpaid work starts within 15 business days of sentence80.0%89.1%PS04 SL028 Unpaid work stand downs2.5%[x]PS04 SL029 Unpaid work completions within 12 months75.0%62.0%PS05 SL031 Accredited programme starts [targeted]89.0%[x]PS05 SL033 Accredited programme completions [targeted]57.0%[x]PS09 SL040R Recording protected characteristics95.0%100.0%Note:These data are the aggregated outcomes from the four Probation Delivery Units in Lancashire (PDU Central Lancashire; PDU East Lancashire; PDU North West Lancashire; PDU Blackburn and Darwen).PS04 SL028 Unpaid work stand downs performance is not available at PDU level for this area.PS05 SL031 (Accredited programme starts [targeted]) and PS05 SL033 (Accredited programme completions [targeted]): performance for these measures are not available at PDU level. A number of cases are assigned to an organisational level PDU in the region, and are therefore not reflected in these geographic PDUs. This has been marked by “[x]”.Outcomes for the North West Region and National probation (including scorecard rating) can be found at: Community Performance Annual, update to March 2024 - GOV.UK.

30 Jun 2025·Ministry of Justice·Answered
Asked

If she will take steps to improve access to legal aid for residential park home residents involved in disputes with site owners.

Reply

The statutory framework governing the provision of legal aid is set out in the Legal Aid, Sentencing and Punishment of Offenders Act 2012, and its supporting secondary legislation.Legal aid is available for possession, homelessness and disrepair claims (when there is a serious risk of illness or injury) subject to a financial means and a merits test. Legal aid is additionally available for people facing the loss of their home on a non-means tested basis through the Housing Loss Prevention Advice Service. Legal aid is also generally in scope for judicial reviews that have the potential to produce a benefit for the individual, a member of their family, or the environment. Proceedings related to consumer law are not in scope of legal aid.Where an issue falls outside the scope of legal aid, individuals can apply for Exceptional Case Funding (ECF), which will be granted where they can show that failure to provide legal aid will risk breaching their human rights under the European Convention on Human Rights. ECF applications are considered by the Legal Aid Agency on an individual basis and are subject to the individual qualifying on means and merits testing.

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Sources
SourceUK Parliament Members API
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