The Westminster lensArchive · Written questions · 1,406 tabled · 1,364 answered

Written questions by Pinkerton.

Every parliamentary written question tabled by Al Pinkerton this session, with the full answer and department. Back to the MP page.

Department:All (1,406)Department of Health and Social Care (311)Department for Transport (197)Department for Education (138)Ministry of Housing, Communities and Local Government (137)Home Office (111)Department for Environment, Food and Rural Affairs (103)Department for Work and Pensions (74)Department for Business and Trade (66)Department for Culture, Media and Sport (53)Treasury (46)Ministry of Justice (35)Department for Energy Security and Net Zero (34)

Showing 761780 of 1,406 · this parliament

← PreviousPage 39 of 71Next →
12 Nov 2025·Department for Transport·Answered
Asked

What recent steps her Department has taken to reduce driving test waiting times for young drivers in Surrey Heath constituency.

Reply

The Driver and Vehicle Standards Agency (DVSA) fully acknowledges car practical driving test waiting times remain high and understands the impact this continues to have on learner drivers. The agency is intensifying its efforts to reduce waiting times and improve access.On 23 April, the Secretary of State for Transport appeared before the Transport Select Committee and announced that DVSA would take further actions to reduce waiting times for all customers across Great Britain.On the 12 November, the Secretary of State, updated the Transport Select Committee on the government’s ongoing response to high driving test waiting times, and announced further actions. The government remains committed to breaking down barriers to opportunity, particularly in rural areas where a driving licence is vital for accessing jobs and training, as part of the government’s Plan for Change.In the coming months, DVSA will:Change the booking service to allow only learner car drivers to book and manage their testsIntroduce a limit on the number of times a learner car driver can move or swap a test to twice and also limit the area they can move a test to once booked.Make use of Ministry of Defence (MOD) driving examiners for up to 12 months to help tackle driving test waiting times. Driving instructors are not directly employed by DVSA and DVSA has no control over what approved driving instructors charge for their services including lessons, test fees, and vehicle hire. To help with costs, learners might wish to consider private practice with family or friends. Guidance on supervising a learner driver is available on the ‘Ready to Pass?’ website as well as on GOV.UK at: www.gov.uk/guidance/supervise-a-learner-driver.

12 Nov 2025·Department for Transport·Answered
Asked

What recent assessment her Department has made of the potential impact of driving test waiting times on the (a) mental health and (b) wellbeing of learner drivers in Surrey Heath constituency.

Reply

The Driver and Vehicle Standards Agency (DVSA) fully acknowledges car practical driving test waiting times remain high and understands the impact this continues to have on learner drivers. The agency is intensifying its efforts to reduce waiting times and improve access.On 23 April, the Secretary of State for Transport appeared before the Transport Select Committee and announced that DVSA would take further actions to reduce waiting times for all customers across Great Britain.On the 12 November, the Secretary of State, updated the Transport Select Committee on the government’s ongoing response to high driving test waiting times, and announced further actions. The government remains committed to breaking down barriers to opportunity, particularly in rural areas where a driving licence is vital for accessing jobs and training, as part of the government’s Plan for Change.In the coming months, DVSA will:Change the booking service to allow only learner car drivers to book and manage their testsIntroduce a limit on the number of times a learner car driver can move or swap a test to twice and also limit the area they can move a test to once booked.Make use of Ministry of Defence (MOD) driving examiners for up to 12 months to help tackle driving test waiting times. Driving instructors are not directly employed by DVSA and DVSA has no control over what approved driving instructors charge for their services including lessons, test fees, and vehicle hire. To help with costs, learners might wish to consider private practice with family or friends. Guidance on supervising a learner driver is available on the ‘Ready to Pass?’ website as well as on GOV.UK at: www.gov.uk/guidance/supervise-a-learner-driver.

12 Nov 2025·Department for Transport·Answered
Asked

What recent assessment she has made of trends in the number of cloned registration mark reports received by the DVLA since 2020.

Reply

There are established data sharing arrangements in place which allow the police and local authorities to lawfully obtain up to date information about vehicles and their registered keepers. The police can also access details held on the Register of Number Plate Suppliers upon request. The table below shows the number of occasions where members of the public have contacted the DVLA about correspondence, fines or penalties that they have received from third parties about the use of vehicles which they do not recognise or accept responsibility for. The table also includes the number of replacement vehicle registration numbers the DVLA has issued following receipt of these notifications. Replacement registration numbers are provided free of charge but the purchase of new number plates is the responsibility of the registered keeper. It is important to note that potential cloning is just one of the possible reasons why someone might receive such correspondence. A proportion of these cases will have been made as a result of errors, for example where a vehicle registration number has been entered incorrectly. Information about how many of these cases resulted in penalties, fines or enforcement action being withdrawn from affected motorists is not held.Calendar YearNumber of reportsNumber of replacement VRNs20207,37711220217,4306120227,83710120239,84887202410,4611362025 (to 31/10)9,385137 Information on the total costs to motorists as a result of vehicle cloning incidents is not available.

12 Nov 2025·Department for Transport·Answered
Asked

Whether her Department has made an assessment of the potential impact of additional driving lessons caused by driving test booking backlogs in Surrey Heath constituency on families.

Reply

The Driver and Vehicle Standards Agency (DVSA) fully acknowledges car practical driving test waiting times remain high and understands the impact this continues to have on learner drivers. The agency is intensifying its efforts to reduce waiting times and improve access.On 23 April, the Secretary of State for Transport appeared before the Transport Select Committee and announced that DVSA would take further actions to reduce waiting times for all customers across Great Britain.On the 12 November, the Secretary of State, updated the Transport Select Committee on the government’s ongoing response to high driving test waiting times, and announced further actions. The government remains committed to breaking down barriers to opportunity, particularly in rural areas where a driving licence is vital for accessing jobs and training, as part of the government’s Plan for Change.In the coming months, DVSA will:Change the booking service to allow only learner car drivers to book and manage their testsIntroduce a limit on the number of times a learner car driver can move or swap a test to twice and also limit the area they can move a test to once booked.Make use of Ministry of Defence (MOD) driving examiners for up to 12 months to help tackle driving test waiting times. Driving instructors are not directly employed by DVSA and DVSA has no control over what approved driving instructors charge for their services including lessons, test fees, and vehicle hire. To help with costs, learners might wish to consider private practice with family or friends. Guidance on supervising a learner driver is available on the ‘Ready to Pass?’ website as well as on GOV.UK at: www.gov.uk/guidance/supervise-a-learner-driver.

12 Nov 2025·Department for Transport·Answered
Asked

What recent discussions she has had with the Secretary of State for (a) Education and (b) Work and Pensions on the potential impact of driving test backlogs on young people’s access to (i) training and (ii) employment in the South East.

Reply

The Driver and Vehicle Standards Agency fully acknowledges car practical driving test waiting times remain high and understands the impact this continues to have on learner drivers. The agency is intensifying its efforts to reduce waiting times and improve access to driving tests.On the 12 November, the Secretary of State for Transport, updated the Transport Select Committee on the government’s ongoing response to high driving test waiting times, and announced further actions. The government remains committed to breaking down barriers to opportunity, particularly in rural areas where a driving licence is vital for accessing jobs and training, as part of the government’s Plan for Change.

12 Nov 2025·Ministry of Defence·Answered
Asked

What recent assessment his Department has made of the potential merits of securing UK access to the EU's Security Action for Europe Fund.

Reply

I refer the hon. Member to the answer I gave on 18 November 2025 to Question 90640. The UK is committed to a broad and constructive relationship with the EU. We are working to implement the package agreed at the UK-EU Summit and build on our landmark Security and Defence Partnership – which includes taking forward discussions on a bilateral participation agreement for enhanced cooperation under the EU’s Security Action For Europe (SAFE) instrument. As part of these efforts, the Ministry of Defence continues to work closely with Government departments, including the His Majesty’s Treasury and the Department of Business and Trade, and in cooperation with industry partners and all our European allies, to inform our approach to enhancing Europe's defence industrial capacity and production and deliver critical capabilities required to support Ukraine.

12 Nov 2025·Department for Transport·Answered
Asked

What progress the Driver and Vehicle Standards Agency has made on implementing its plan to reduce driving test waiting times in the South East.

Reply

The Driver and Vehicle Standards Agency (DVSA) fully acknowledges car practical driving test waiting times remain high and understands the impact this continues to have on learner drivers. The agency is intensifying its efforts to reduce waiting times and improve access to driving tests.On the 12 November, the Secretary of State for Transport, updated the Transport Select Committee on the government’s ongoing response to high driving test waiting times. In the coming months, DVSA will:Change the booking service to allow only learner car drivers to book and manage their testsIntroduce a limit on the number of times a learner car driver can move or swap a test to twice and also limit the area they can move a test to once booked.Make use of Ministry of Defence (MOD) driving examiners for up to 12 months to help tackle driving test waiting times. DVSA is continuing with recruitment campaigns across the country, including in the Southeast to provide as many tests as possible. Since July last year, DVSA has recruited and trained 344 driving examiners (DE) who are now in post and delivering driving tests. A full-time DE can be expected to add approximately 1,200 tests per year to the booking system.For test centres serving learner drivers in the Southeast, DVSA has recruited and trained 52 DEs who are now in post and delivering driving tests. There are currently 24 new entrant DEs undertaking training, 32 booked on a training course and DVSA has made offers to 26 new entrants.

12 Nov 2025·Department for Transport·Answered
Asked

How many additional driving examiners have been recruited to test centres in the South East since May 2025.

Reply

The Driver and Vehicle Standards Agency (DVSA) fully acknowledges car practical driving test waiting times remain high and understands the impact this continues to have on learner drivers. The agency is intensifying its efforts to reduce waiting times and improve access to driving tests.On the 12 November, the Secretary of State for Transport, updated the Transport Select Committee on the government’s ongoing response to high driving test waiting times. In the coming months, DVSA will:Change the booking service to allow only learner car drivers to book and manage their testsIntroduce a limit on the number of times a learner car driver can move or swap a test to twice and also limit the area they can move a test to once booked.Make use of Ministry of Defence (MOD) driving examiners for up to 12 months to help tackle driving test waiting times. DVSA is continuing with recruitment campaigns across the country, including in the Southeast to provide as many tests as possible. Since July last year, DVSA has recruited and trained 344 driving examiners (DE) who are now in post and delivering driving tests. A full-time DE can be expected to add approximately 1,200 tests per year to the booking system.For test centres serving learner drivers in the Southeast, DVSA has recruited and trained 52 DEs who are now in post and delivering driving tests. There are currently 24 new entrant DEs undertaking training, 32 booked on a training course and DVSA has made offers to 26 new entrants.

12 Nov 2025·Cabinet Office·Answered
Asked

How many meetings his Department has had with the European Union on the proposed UK-EU Youth Mobility Scheme since the announcement of the UK-EU Reset Deal.

Reply

We have agreed that we will work towards the establishment of a balanced youth experience scheme with the EU at the UK-EU Summit. The exact parameters are subject to ongoing negotiations. Since the Summit we have held a number of rounds of negotiations with the European Commission regarding outcomes of the Common Understanding, including a youth experience scheme, as well as other areas including a food and drink deal (SPS) and linking our carbon markets (ETS) that started this week.

11 Nov 2025·Department for Business and Trade·Answered
Asked

What recent discussions he has had with the (a) Post Office Board and (b) Fujitsu on accountability for the Horizon IT system.

Reply

Sir Wyn Williams is currently preparing the full report of his statutory Inquiry into the Horizon scandal. Until all parts of the report are published, action on accountability would be premature.

11 Nov 2025·Department for Transport·Answered
Asked

What steps her Department is taking to ensure that key stakeholders are involved in the (a) planning and (b) decision-making of works on junctions connecting to critical national infrastructure in Surrey Heath constituency.

Reply

Ahead of planned roadwork closures National Highways (NH) engage with local authorities' and key local stakeholders to inform them of the work which may impact on them and plan a suitable schedule. NH inform customers through its website, project information events, letter drops and local media to support road users in areas facing a significant impact from the works. National Highways currently have no planned schemes in Surrey Heath during 2025/26 and have some renewals work planned during 2026/27.

11 Nov 2025·Department for Transport·Answered
Asked

Whether her Department has assessed the adequacy of public transport accessibility for assistance dog users in (a) Surrey Heath constituency and (b) Surrey.

Reply

The Government recognises the importance of accessible public transport to enable disabled people to travel safely, confidently and with dignity. As part of our broader mission to break down barriers to opportunity, we recognise that more needs to be done to ensure transport is accessible to all, including assistance dog users in Surrey. Our Bus Services Act 2025 includes a comprehensive package of measures to improve the accessibility and inclusivity of local bus services. Among others, we are requiring local authorities to publish a Bus Network Accessibility Plan, assessing the existing accessibility levels of local bus services in their area and specifying any planned improvements to it. Assistance dogs can travel on all UK trains for free and are permitted to be on the train with their handler at all times. There is also an Assistance Dog Travel Scheme, which provides a personal, highly visible and reusable Assistance Dog Under Seat card, that creates a ‘protected space’ for assistance dogs and lets other customers know the seat and the space under it should be kept free. As these are national policies, they also apply to the Surrey Heath constituency and Surrey. We are also committed to developing an Accessible Travel Charter. The charter is a commitment to a shared vision for accessible travel. It will aim to set out what disabled travellers can expect from their journeys and what to do when standards are not met, share best practice across organisations and create consistency in end-to-end journeys for disabled travellers.

11 Nov 2025·Ministry of Defence·Answered
Asked

What recent assessment his Department has made of the level of (a) recruitment and (b) retention of Armed Forces personnel stationed in Surrey Heath constituency.

Reply

Data held in the annually published location statistics for UK Regular Armed Forces report indicates increased recruitment from within the Surrey Heath constituency, in the 12 months to 31 March 2025 compared to the preceding 12-month period. Whilst we have not made similar geographical assessments for retention, given that Surrey Heath is an area with proximity to Army establishments, reduction in the Army's rate of voluntary outflow in the 12 months to 30 June 2025, compared to preceding 12 months serves to highlight likely improvement. We are committed to improving recruitment and retention through a range of targets, initiatives and measures and have already made a positive impact; although outflow currently remains greater than intake, inflow has increased and outflow has decreased, with the gap between reducing. In the 12 months preceding 1 July 2025 there was an increase of 13% in people joining the Armed Forces compared to the previous 12 month period. At the same time there was a decrease of 11% in people leaving the Armed Forces.Further information can be found at the following link: https://www.gov.uk/government/statistics/location-statistics-for-uk-regular-armed-forces-and-civilians-2025

11 Nov 2025·Ministry of Justice·Answered
Asked

What assessment his Department has made of the impact of court delays on the mental wellbeing of victims of sexual violence in Surrey Heath constituency.

Reply

This Government inherited a record and rising courts backlog. It is unacceptable that victims and witnesses are waiting years for justice. This has left tens of thousands of victims facing devastating delays for justice, disrupting their ability to function, work, or maintain relationships.It is not possible to supply data for Surrey Heath constituency. However, data for the Surrey Local Criminal Justice Board (LCJB) is published routinely as part of Criminal Court Statistics Quarterly. The latest published data shows that, in Q2 2025, sexual offence cases in the Surrey Crown Court spent an average of 350 days in the court – an improvement down from 468 days in 2024, and 384 in 2023. At the end of June 2025, the open caseload at Crown Court for sexual offences in Surrey stood at 181, an increase from 136 in 2024 and 113 in 2023.We are committed to creating a more sustainable justice system, in which victims and the public can have confidence. Upon taking office, the Deputy Prime Minister took immediate action to allocate additional Crown Court sitting days this financial year, taking the total to 111,250 sitting days.However, demand is currently so high, it is indisputable that fundamental reform is needed. That is why this Government commissioned the Independent Review of the Criminal Courts, led by Sir Brian Leveson, to propose once-in-a-generation reform to improve timeliness in the courts and deliver swift justice for victims. Part one of his report has now been published. We are carefully considering Sir Brian’s proposals and will respond in due course.To support all victims of sexual violence, including those impacted by court delays, I have protected dedicated Violence Against Women and Girls (VAWG) victims spending in the Department this year to ensure help is available to survivors of these awful crimes.

11 Nov 2025·Ministry of Defence·Answered
Asked

Whether his Department has made an assessment of any correlation between the standard of Armed Forces housing and levels of (a) recruitment and (b) retention.

Reply

The Ministry of Defence (MOD) monitors Service personnel attitudes through the Armed Forces Continuous Attitude Survey (AFCAS). AFCAS includes questions on satisfaction with certain aspects of accommodation and how provision of accommodation influences decisions to remain in or leave the Services. 40% of Regular personnel report that accommodation provision increases their intentions to stay, whilst 30% state that it increases their intentions to leave. While housing is widely recognised as part of the overall employment offer, there is currently no formal assessment in MOD establishing a link between accommodation quality and recruitment levels. On 1 June 2025, the Defence Secretary, announced £1.5bn of additional funding over the next five years, to deliver longer term and enduring improvements to UK SFA housing. This investment is part of the Government’s Strategic Defence Review (SDR), which sets a path for the next decade to transform Defence housing helping to support recruitment, retention and morale. To help improve the attractiveness of Service life, in April 2025 we announced the new Consumer Charter, part of the Defence Housing Strategy, designed to deliver tangible improvement for Defence housing and improve the lived experience for our Service Personnel and families across the UK. Progress against the seven Charter Commitments is well underway, with many already completed, and all due to complete by the end of December 2025 - the one-year anniversary of the Annington Deal. As commitments are met, we are communicating progress to Service families. Our Consumer Charter is raising the minimum standard of 1,000 homes to improve the lived experience for Service families this calendar year.

11 Nov 2025·Department of Health and Social Care·Answered
Asked

What steps his Department is taking to protect vulnerable individuals from Covid during winter months in Surrey Heath constituency.

Reply

The Government is committed to protecting those most vulnerable to COVID-19 through vaccination, as guided by the independent Joint Committee on Vaccination and Immunisation (JCVI). The primary aim of the national COVID-19 vaccination programme remains the prevention of serious illness, resulting in hospitalisations and deaths, arising from COVID-19.The JCVI has advised that population immunity to COVID-19 has been increasing due to a combination of naturally acquired immunity following recovery from infection and vaccine-derived immunity. COVID-19 is now a relatively mild disease for most people, though it can still be unpleasant, with rates of hospitalisation and death from COVID-19 having reduced significantly since COVID-19 first emerged.The focus of the JCVI advised programme has therefore moved towards targeted vaccination of the two groups who continue to be at higher risk of serious disease, including mortality. These are the oldest adults and individuals who are immunosuppressed.The Government has accepted the JCVI’s advice for autumn 2025 and in line with the advice, a COVID-19 vaccination is being offered to the following groups in autumn 2025:adults aged 75 years old and over;residents in care homes for older adults; andindividuals aged six months and over who are immunosuppressed.The campaign in England began on 1 October 2025 and runs until 31 January 2026. General practitioners have been in direct communication with eligible people to encourage them to book their vaccinations, complemented by millions of targeted emails, texts, and letters sent nationally by the NHS. Appointments including walk-in sessions are available in local pharmacies, general practices, and community clinic drop-in centres across the country.All those individuals who are eligible are encouraged to take up the offer of vaccination.

11 Nov 2025·Ministry of Defence·Answered
Asked

What steps his Department is taking to ensure that housing maintenance providers deliver an (a) effective and (b) reliable service for Armed Forces personnel in Surrey Heath constituency.

Reply

As at 12 November 2025, 99% of Service Family Accommodation (SFA) properties serving the Surrey Heath constituency meet or exceed the Decent Homes Standard (DHS). Maintenance standards for SFA follow provisions outlined in JSP 464, the DHS and the Housing Health and Rating Safety System, with contractual performance measures ensuring statutory safety checks and maintenance are completed effectively. The Ministry of Defence ensures effective and reliable housing maintenance services for Armed Forces personnel through close monitoring of Industry Partners using Key Performance Indicators, regular reviews, audits and customer feedback.

11 Nov 2025·Department for Environment, Food and Rural Affairs·Answered
Asked

Food and Rural Affairs, what steps her Department is taking to help ensure that water companies maintain transparent billing practices for customers in Surrey Heath constituency.

Reply

It is Ofwat's responsibility to independently scrutinise water company business plans and ensure that the prices water companies charge their customers are fair and proportionate. The price controls set as part of Price Review 2024 (PR24) came into effect on 01 April 2025. As part of this approach companies are required to publish their charges before each financial year in their Charges Scheme. Ofwat sets charging rules that companies must follow when developing their charging schemes and differences in charges for different services need to reflect differences in costs. Their licences also prohibit companies from setting charges which show undue discrimination or preference. Ofwat does not approve companies’ charges, but they have the powers to intervene if they are or could be breaching the rules or licence conditions. Water companies must also comply with Ofwat's Paying Fair principles which includes companies needing to make information about services and bills more understandable for all customers – and make it available in a way that best meets their needs. The Government has already announced that funding for vital infrastructure investment is ringfenced and can only be spent on upgrades benefiting customers and the environment. When money for investment is not spent, companies will be required to refund customers via lower water bills, with money never allowed to be diverted for bonuses, dividends or salary increases. We understand the financial pressures hardworking families are currently facing and we are pushing the sector to ensure support is available for vulnerable customers who are struggling to pay their bills; water companies must ensure support is available for vulnerable customers who are struggling to pay their bills. Moreover, the Government expects industry to keep the current support schemes under review to ensure that vulnerable customers across the country are supported. We also expect all water companies to put appropriate support in place for customers struggling to pay their bills and to proactively engage with their customers to ensure they know what support schemes are available and how to use them if they need help. All companies have measures in place such as WaterSure, social tariffs, payment breaks and holidays, and debt management support. The Government has acted decisively by consulting on reforms to WaterSure – the statutory scheme which caps bills for low-income customers with necessary higher water usage and by introducing new and increased compensation for companies to pay customers in the event of unforeseen disruption to supply. Before the end of the year, the Government will publish a Water White Paper bringing forward root and branch reform to secure better outcomes for customers, investors and the environment and restore trust and accountability. Together with the building blocks the Government has already put in place, this will mark the most fundamental reset to our water system in a generation.

11 Nov 2025·Treasury·Answered
Asked

Whether she has made an assessment of the potential impact of employers' National Insurance contribution rates on the financial viability of (a) pubs and (b) breweries in Surrey Heath constituency.

Reply

The Government closely monitors the health of different sectors across the UK economy and regularly engages with the hospitality sector. The Government protected the smallest hospitality businesses from the recent changes to employer National Insurance through increasing the Employment Allowance to £10,500. We have also taken a number of other steps to support the hospitality industry. This includes:Introducing a permanently lower business rates multiplier for retail, hospitality, and leisure (RHL) properties with rateable values below £500,000 from 2026-27. Ahead of the new multipliers being introduced, the government extended the RHL relief for 2025-26 at 40 per cent up to a cash cap of £110,000 per business and frozen the small business multiplier.Responding to the recommendations of the Licensing Taskforce, including developing a National Licensing Policy Framework that will set out national direction for licensing authorities to consider economic growth and cultural value;Protecting hospitality businesses from upward only rent clauses through the English Devolution Bill, and;Introducing a strong new ‘Community Right to Buy’ to help communities safeguard valued community assets – such as pubs.

11 Nov 2025·Department for Environment, Food and Rural Affairs·Answered
Asked

Food and Rural Affairs, what recent assessment her Department has made of the affordability of household water bills in Surrey Heath constituency.

Reply

It is Ofwat's responsibility to independently scrutinise water company business plans and ensure that the prices water companies charge their customers are fair and proportionate. The price controls set as part of Price Review 2024 (PR24) came into effect on 01 April 2025. As part of this approach companies are required to publish their charges before each financial year in their Charges Scheme. Ofwat sets charging rules that companies must follow when developing their charging schemes and differences in charges for different services need to reflect differences in costs. Their licences also prohibit companies from setting charges which show undue discrimination or preference. Ofwat does not approve companies’ charges, but they have the powers to intervene if they are or could be breaching the rules or licence conditions. Water companies must also comply with Ofwat's Paying Fair principles which includes companies needing to make information about services and bills more understandable for all customers – and make it available in a way that best meets their needs. The Government has already announced that funding for vital infrastructure investment is ringfenced and can only be spent on upgrades benefiting customers and the environment. When money for investment is not spent, companies will be required to refund customers via lower water bills, with money never allowed to be diverted for bonuses, dividends or salary increases. We understand the financial pressures hardworking families are currently facing and we are pushing the sector to ensure support is available for vulnerable customers who are struggling to pay their bills; water companies must ensure support is available for vulnerable customers who are struggling to pay their bills. Moreover, the Government expects industry to keep the current support schemes under review to ensure that vulnerable customers across the country are supported. We also expect all water companies to put appropriate support in place for customers struggling to pay their bills and to proactively engage with their customers to ensure they know what support schemes are available and how to use them if they need help. All companies have measures in place such as WaterSure, social tariffs, payment breaks and holidays, and debt management support. The Government has acted decisively by consulting on reforms to WaterSure – the statutory scheme which caps bills for low-income customers with necessary higher water usage and by introducing new and increased compensation for companies to pay customers in the event of unforeseen disruption to supply. Before the end of the year, the Government will publish a Water White Paper bringing forward root and branch reform to secure better outcomes for customers, investors and the environment and restore trust and accountability. Together with the building blocks the Government has already put in place, this will mark the most fundamental reset to our water system in a generation.

← PreviousPage 39 of 71Next →
Sources
SourceUK Parliament Members API
MethodQuestion and answer text as published. Question preamble (“To ask the…”) trimmed for readability; answers shown in full.