Committee publication · Correspondence · 17 June 2025

Letter from Dame Melanie Dawes DCB, Chief Executive, and Lord Grade, Chair, Ofcom, regarding oral evidence follow-up, dated 13 June 2025

From: Culture, Media and Sport Committee

Inquiry: The work of Ofcom

Summary

Ofcom's Chief Executive and Chair provide written follow-up to oral evidence given to the Culture, Media and Sport Committee in May 2025. They detail how transparency reporting duties under the Online Safety Act will require major social media and search services to publish annual safety data, enabling public comparison and informed decision-making. They also commit to providing a fuller update on Media Act implementation before summer recess.

Key findings

  • Categorised services (major social media and search platforms) must publish annual transparency reports on platform safety; Ofcom will issue annual transparency notices specifying required information.
  • Ofcom will produce its own annual transparency report summarising industry trends and good practices, enabling public, academia, media, and civil society to assess service safety and comparative performance.
  • Transparency reports may compel disclosure of prevalence of illegal content, user exposure to such content, and effectiveness of child protection features, tailored by service type and user demographics.
  • Information disclosed will be standardised selectively to enable comparison while reflecting different service designs and operational models.
  • Ofcom commits to publishing a series of consultations and reports on Media Act implementation, with a full update to the Committee before summer recess.

Tone

Procedural

Topics

online-safetymedia-regulationtransparencychild-protectionbroadcasting

Key actors

Dame Melanie Dawes, Lord Grade, Dame Caroline Dinenage MP, Culture, Media and Sport Select Committee, Ofcom

Notable line

Consumers will be able to judge whether firms are doing enough to make their platforms safe and how different services compare to each other.

Key Quotes

This means that, for the first time in the UK, services must publish detailed information about the safety of their platforms for all to see.
Dame Melanie Dawes and Lord Grade · describing the transparency reporting requirement for categorised services
Consumers will be able to judge whether firms are doing enough to make their platforms safe and how different services compare to each other.
Dame Melanie Dawes and Lord Grade · explaining the intended public benefit of transparency reporting
… data we could compel companies to disclose might include, for example: how prevalent illegal content is on their service, how many users have come across such content, and the effectiveness of features used by a platform to protect children.
Dame Melanie Dawes and Lord Grade · detailing examples of information Ofcom may require in transparency reports
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Source · parliament.uk record ↗