Committee publication · Correspondence · 8 July 2025

Correspondence from the FCA following oral evidence on our inquiry into 'The work of the Financial Conduct Authority', dated 30 June 2025

From: Treasury Committee

Inquiry: Work of the Financial Conduct Authority

Summary

The FCA responds to Treasury Committee questions following its 30 June 2025 oral evidence session. It provides prosecution data (33 commenced over five years, 75 defendants charged), explains its limited powers over finfluencers and social media platforms, outlines its motor finance redress scheme engagement, describes travel insurance rules for those with medical conditions, and details its work on financial exclusion and vulnerability.

Key findings

  • FCA initiated 33 prosecutions over five years (June 2020–June 2025) across fraud, insider dealing, breach of general prohibition, and money laundering breaches; 8 prosecutions in 2024 alone involving 26 defendants charged.
  • FCA lacks statutory power to compel social media platforms to remove unlawful financial promotions; relies on voluntary removal by platforms by explaining breach of UK law and platform terms.
  • FCA engaging broadly with consumer groups, firms, and trade bodies on motor finance redress scheme; will confirm within 6 weeks of Supreme Court judgment whether to introduce formal redress scheme.
  • FCA's 2021 travel insurance rules for pre-existing medical conditions achieved estimated 21,000 additional policy sales; 75% of adults seeking cover for serious medical conditions successfully obtained policies in 2024, up from 66% in 2022.
  • FCA published March 2025 review of treatment of vulnerable customers; new rules on bullying, harassment, and violence effective 2 July 2025 extending to 37,000 financial services firms beyond banks.

Tone

Factual

Topics

financial-services-regulationconsumer-protectionfinancial-crimefinancial-inclusionvulnerable-consumers

Key actors

Dame Meg Hillier, Nikhil Rathi, Financial Conduct Authority, Treasury Committee, HM Treasury, Social media platforms, Domain name registrars

Notable line

We do not have powers to require social media platforms to remove content.

Key Quotes

We have commenced prosecutions relating to a wide range of criminal offences including fraud, insider dealing, breach of the general prohibition, and breaches of the money laundering regulations.
Nikhil Rathi, Chief Executive, FCA · Describing FCA prosecution activity over the past five years
We do not have powers to require social media platforms to remove content.
Nikhil Rathi, Chief Executive, FCA · Explaining FCA's limited enforcement powers over finfluencers and social media
We are engaging now because we want to act quickly once the Supreme Court has made its judgment, so we can start to bring greater certainty for affected consumers, firms and investors.
Nikhil Rathi, Chief Executive, FCA · Outlining approach to motor finance redress scheme design
… our intervention resulting in an estimated additional 21,000 policy sales. Our most recent Financial Lives Survey also found that in 2024, 75% of adults who looked for a travel insurance policy to cover a serious medical condition successfully managed to take out a policy that covered their condition – up from 66% in
Nikhil Rathi, Chief Executive, FCA · Reporting impact of 2021 travel insurance rules for pre-existing medical conditions
Too often when we see problems in the market, there are cultural failings in firms.
Nikhil Rathi, Chief Executive, FCA · Explaining rationale for new rules on bullying and harassment across financial services
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Source · parliament.uk record ↗

Correspondence from the FCA following oral evidence on our inquiry into 'The work of the Financial Conduct Authority', dated 30 June 2025 | Beyond The Vote | Beyond The Vote