Committee publication · Correspondence · 8 July 2025
Correspondence from Meta on delays to compliance reported by the FCA, dated 27 June 2025
From: Treasury Committee
Summary
Meta responds to Treasury Committee inquiry about FCA-reported compliance delays. Meta characterises the delay as an isolated 2024 incident during the FCA's 'week of action', claims median turnaround for FCA reports is under 3 days (January 2024–April 2025), and highlights voluntary measures including advertiser verification and a dedicated FCA reporting channel. Meta asserts robust processes and frequent FCA engagement.
Key findings
- Meta identifies a single isolated incident during FCA's 2024 'week of action' causing delays to a small number of FCA reports, since rectified.
- Meta reports median turnaround time of less than 3 days for FCA reports from January 2024 to April 2025, with 91% of responses to regulator reports within 48 hours.
- Meta has implemented voluntary advertiser verification requiring proof of FCA registration before financial services ads can run in UK.
- Meta established dedicated reporting channel for regulators to flag potentially illegal content, though response times vary depending on investigation depth required.
- Meta emphasises frequent engagement with FCA on fraud landscape and product changes introduced in response to regulator concerns.
Tone
ProceduralTopics
financial-regulationfraud-preventiondigital-platformsadvertising
Key actors
Meta, Rebecca Stimson, Financial Conduct Authority (FCA), Dame Hillier, Advertising Standards Authority
Notable line
“Unfortunately during the FCAs "week of action" in 2024 there was an isolated incident which resulted in a delay in actioning a small number of reports from the FCA.”
Key Quotes
“Meta has long worked closely with the FCA, meeting frequently to discuss their concerns, understand their perspective on the ever changing fraud landscape”
“From January of 2024 to April of 2025 reports received from the FCA (including those which experienced a delay) had a median turnaround time of less than 3 days.”
“Meta voluntarily introduced a verification process whereby any advertiser wishing to advertise financial services products in the UK must now prove they are registered with the FCA”
Source · parliament.uk record ↗