The Westminster lensArchive · Written questions · 440 tabled · 439 answered

Written questions by Whately.

Every parliamentary written question tabled by Helen Whately this session, with the full answer and department. Back to the MP page.

Department:All (440)Department for Work and Pensions (252)Treasury (41)Department for Transport (31)Department of Health and Social Care (31)Department for Environment, Food and Rural Affairs (26)Ministry of Housing, Communities and Local Government (18)Home Office (13)Department for Business and Trade (8)Department for Education (8)Department for Energy Security and Net Zero (6)Cabinet Office (4)Department for Science, Innovation and Technology (1)

Showing 181200 of 440 · this parliament

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14 Oct 2025·Ministry of Defence·Answered
Asked

What steps Veterans UK has taken to provide oversight of the Motability scheme.

Reply

The Motability Scheme is an independent voluntary initiative that assists disabled individuals in using their War Pensioners' Mobility Supplement (WPMS), or the motability component of Disability Living Allowance to lease or purchase a car or powered wheelchair. Where vehicle adaptations are necessary due to a disability, the Ministry of Defence (MOD) may offer financial assistance to help cover associated costs. The MOD provides guidance and support on the Motability Scheme through multiple channels. We ensure that individuals are fully informed about the scheme and other related benefits at every stage of the WPMS process - whether a claim is being considered, submitted, or awarded - so they can explore all available support options.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

How many Motability customers receive (a) Personal Independence Payment and (b) Disability Living Allowance.

Reply

At the end of July 2025 (latest available data), 593,700 PIP claimants had an active contract with the Motability Scheme. The number of PIP claimants who had an active contract with the Motability Scheme broken down by condition groups over the past 5 years is provided in the table below. Table 1: PIP claimants with an active Motability Scheme contract by condition over the past 5 years 202020212022202320242025 (to July-25)Psychiatric disorders76,10086,80097,200125,000162,700174,700 of which ADHD / ADD1,9002,6003,4005,6009,00010,400 of which any depressive disorder16,20019,70022,70032,80046,10049,900 The Department does not hold Motability data in its analytical datasets for DLA. Obtaining these data from other sources would involve disproportionate costs. Notes: - The figures provided are for PIP claimants in England and Wales only.- The figures include both claims made under Normal Rules and those made under Special Rules for End of Life.- The claimants’ primary conditions were used to categorise them in the provided table. Many claimants have two or more health conditions, and it is not necessarily the case that the listed primary condition is that which gives rise to the functional limitation(s) behind the award of the enhanced mobility component of PIP.- The figures have been provided in calendar years, containing data from January 2020 to July 2025.- The calendar year 2025 only contains data to July 2025, therefore volumes may be smaller than what would appear within a full calendar year. Data beyond this point is currently unavailable centrally for analysis.- Values in the table show any PIP claimant with an active Motability Scheme contract on the PIP caseload at some point within that calendar year.- The “of which any depressive disorder” category is made up of 4 primary conditions:o Anxiety and depressive disorders – mixedo Bipolar affective disordero Depressive disordero Mood disorders – Others / type not known- Values have been rounded to the nearest 100.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

How many (a) PIP and (b) DLA claimants who are members of the Motability scheme, had a psychiatric disorder as their main disabling condition in each of the last five years.

Reply

At the end of July 2025 (latest available data), 593,700 PIP claimants had an active contract with the Motability Scheme. The number of PIP claimants who had an active contract with the Motability Scheme broken down by condition groups over the past 5 years is provided in the table below. Table 1: PIP claimants with an active Motability Scheme contract by condition over the past 5 years 202020212022202320242025 (to July-25)Psychiatric disorders76,10086,80097,200125,000162,700174,700 of which ADHD / ADD1,9002,6003,4005,6009,00010,400 of which any depressive disorder16,20019,70022,70032,80046,10049,900 The Department does not hold Motability data in its analytical datasets for DLA. Obtaining these data from other sources would involve disproportionate costs. Notes: - The figures provided are for PIP claimants in England and Wales only.- The figures include both claims made under Normal Rules and those made under Special Rules for End of Life.- The claimants’ primary conditions were used to categorise them in the provided table. Many claimants have two or more health conditions, and it is not necessarily the case that the listed primary condition is that which gives rise to the functional limitation(s) behind the award of the enhanced mobility component of PIP.- The figures have been provided in calendar years, containing data from January 2020 to July 2025.- The calendar year 2025 only contains data to July 2025, therefore volumes may be smaller than what would appear within a full calendar year. Data beyond this point is currently unavailable centrally for analysis.- Values in the table show any PIP claimant with an active Motability Scheme contract on the PIP caseload at some point within that calendar year.- The “of which any depressive disorder” category is made up of 4 primary conditions:o Anxiety and depressive disorders – mixedo Bipolar affective disordero Depressive disordero Mood disorders – Others / type not known- Values have been rounded to the nearest 100.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

How many (a) PIP and (b) DLA claimants who are members of the Motability scheme had any type of depressive disorder as their main disabling condition in each of the last five years.

Reply

At the end of July 2025 (latest available data), 593,700 PIP claimants had an active contract with the Motability Scheme. The number of PIP claimants who had an active contract with the Motability Scheme broken down by condition groups over the past 5 years is provided in the table below. Table 1: PIP claimants with an active Motability Scheme contract by condition over the past 5 years 202020212022202320242025 (to July-25)Psychiatric disorders76,10086,80097,200125,000162,700174,700 of which ADHD / ADD1,9002,6003,4005,6009,00010,400 of which any depressive disorder16,20019,70022,70032,80046,10049,900 The Department does not hold Motability data in its analytical datasets for DLA. Obtaining these data from other sources would involve disproportionate costs. Notes: - The figures provided are for PIP claimants in England and Wales only.- The figures include both claims made under Normal Rules and those made under Special Rules for End of Life.- The claimants’ primary conditions were used to categorise them in the provided table. Many claimants have two or more health conditions, and it is not necessarily the case that the listed primary condition is that which gives rise to the functional limitation(s) behind the award of the enhanced mobility component of PIP.- The figures have been provided in calendar years, containing data from January 2020 to July 2025.- The calendar year 2025 only contains data to July 2025, therefore volumes may be smaller than what would appear within a full calendar year. Data beyond this point is currently unavailable centrally for analysis.- Values in the table show any PIP claimant with an active Motability Scheme contract on the PIP caseload at some point within that calendar year.- The “of which any depressive disorder” category is made up of 4 primary conditions:o Anxiety and depressive disorders – mixedo Bipolar affective disordero Depressive disordero Mood disorders – Others / type not known- Values have been rounded to the nearest 100.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

What specific internal management information Motability shares with his Department.

Reply

Motability Foundation is independent of government and regulated by the Charity Commission so is wholly responsible for the terms and the administration of the Scheme. The Motability Foundation do not routinely share internal Management Information with DWP but will respond to individual requests should the Department request specific Management Information.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

How much his Department has (a) invoiced Motability for and (b) received from Motability under the Social Security (Expenses of Paying Sums in Relation to Vehicle Hire) Regulations 2016, in each of the years since these regulations were introduced.

Reply

(a) The DWP invoiced the Motability scheme for the following amounts under the Social Security (Expenses of Paying Sums in Relation to Vehicle Hire) Regulations 2016. YearTotal16/17£0.8m17/18£1.1m18/19£0.9m19/20£1.0m20/21£0.8m21/22£0.6m22/23£0.9m23/24£1.1m24/25£1.4m Figures rounded to nearest £0.1m. (b) DWP were fully reimbursed for the amounts above.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

What is the total cost to his Department of the annual mailshot run on behalf of Motability to eligible claimants; and how much Motability contributes to the Department for this mailshot.

Reply

DWP does not undertake an annual mailshot run on behalf of Motability to eligible customers. There is no cost to DWP in this regard.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

Whether he will take steps to amend the social security payment regulations to enable the direct transfer of (a) Personal Independence Payment and (b) Disability Living Allowance to competitors to Motability.

Reply

Motability Foundation is independent of government and regulated by the Charity Commission so is responsible for the terms and the administration of the Scheme. The department works closely with Motability and is responsible for the disability benefits that provide a passport to the Motability Scheme. We will continue to ensure the Scheme meets the transport needs of disabled people.

14 Oct 2025·Department for Work and Pensions·Answered
Asked

Whether he will subject Motability to competitive tendering for the right to run the scheme.

Reply

Motability Foundation is independent of government and regulated by the Charity Commission so is responsible for the terms and the administration of the Scheme. The department works closely with Motability and is responsible for the disability benefits that provide a passport to the Motability Scheme. We will continue to ensure the Scheme meets the transport needs of disabled people.

14 Oct 2025·Cabinet Office·Answered
Asked

If he will extend the Freedom of Information Act to the Motability scheme.

Reply

The Government has no plans to extend the Freedom of Information Act to the Motability Scheme. The Motability Scheme is delivered by Motability Operations which is an independent commercial company under contract to the Mobility Foundation, a registered charity.

13 Oct 2025·Treasury·Answered
Asked

What assessment she has made of the value for money of Motability’s VAT and Insurance Premium Tax reliefs.

Reply

The Government keeps all taxes under review, and the Chancellor makes decisions on tax policy at fiscal events in the context of the overall public finances.

13 Oct 2025·Treasury·Answered
Asked

If she will ask HMRC to release a separate estimate of the cost of Motability’s Insurance Premium Tax exemption.

Reply

HMRC publishes estimates of the costs of tax reliefs in its annual Non-structural tax relief statistics publication. The last publication on 5 December 2024 showed an estimate and forecast for the financial years 2023-24 and 2024-25 of £1,210m for the relief “Vehicles and other supplies to disabled people (vehicles only)”. This includes the cost of VAT reliefs for supplies of vehicles to disabled people, including but not limited to Motability.

13 Oct 2025·Treasury·Answered
Asked

Whether there have been any changes to the methodology HMRC use to estimate the cost of Motability’s VAT reliefs since 2019-20.

Reply

HMRC publishes estimates of the costs of tax reliefs in its annual Non-structural tax relief statistics publication. The last publication on 5 December 2024 showed an estimate and forecast for the financial years 2023-24 and 2024-25 of £1,210m for the relief “Vehicles and other supplies to disabled people (vehicles only)”. This includes the cost of VAT reliefs for supplies of vehicles to disabled people, including but not limited to Motability.

13 Oct 2025·Department for Work and Pensions·Answered
Asked

How many Personal Independence Payment claimants received vehicles through the Motability Scheme in each month since July 2024.

Reply

DWP holds no data on the number of PIP claimants that have an active Motability Scheme contract at a given time. Vehicle receipt is handled by Motability Operations Ltd.

13 Oct 2025·Treasury·Answered
Asked

If she will publish the methodology and assumptions behind HMRC’s 2024 forecast that Motability’s VAT reliefs will have cost £1.21 billion in 2024-25.

Reply

HMRC publishes estimates of the costs of tax reliefs in its annual Non-structural tax relief statistics publication. The last publication on 5 December 2024 showed an estimate and forecast for the financial years 2023-24 and 2024-25 of £1,210m for the relief “Vehicles and other supplies to disabled people (vehicles only)”. This includes the cost of VAT reliefs for supplies of vehicles to disabled people, including but not limited to Motability.

13 Oct 2025·Treasury·Answered
Asked

If she will release the methodology and assumptions behind HMRC’s estimate that Motability’s VAT reliefs cost £1.21 billion in 2023-24.

Reply

HMRC publishes estimates of the costs of tax reliefs in its annual Non-structural tax relief statistics publication. The last publication on 5 December 2024 showed an estimate and forecast for the financial years 2023-24 and 2024-25 of £1,210m for the relief “Vehicles and other supplies to disabled people (vehicles only)”. This includes the cost of VAT reliefs for supplies of vehicles to disabled people, including but not limited to Motability.

13 Oct 2025·Department for Work and Pensions·Answered
Asked

How much funding his Department has provided to the Motability Scheme in 2025.

Reply

The Motability Scheme receives no direct funding from DWP. However, it does receive the direct transfer of benefit from DWP. This is claimant benefit the claimant would otherwise be receiving, and the cost of transfer is paid for by the Motability Foundation. The total value of benefits transferred to Motability in financial year 2024–2025 the Department for Work and Pensions was £3,074,920,421.67. The Motability Scheme also receives zero rate VAT for hire of motor vehicle to individuals in receipt of specified disability benefits; zero rate VAT for sale of lease vehicle on first sale after end of lease and zero rate Insurance Premium Tax (IPT) on Scheme policies.

10 Oct 2025·Department for Work and Pensions·Answered
Asked

How many work coaches there are per (a) capita and (b) Universal Credit claimant in (i) England and (ii) each region.

Reply

The requested work coach data for England has been provided at district level. Pure English regional data is unavailable as some English regions are combined with Scotland and Wales for Universal Credit administration purposes. Information on numbers of Universal Credit claimants by region can be obtained from DWP’s Stat Xplore tool Stat XPlore Population estimates are published by the Office for National Statistics and can be found at Population estimates - Office for National Statistics ENGLAND DISTRICTSFTEAVON, SOMERSET & GLOUCESTERSHIRE400BERKSHIRE, BUCKINGHAMSHIRE & OXFORDSHIRE390BIRMINGHAM & SOLIHULL710BLACK COUNTRY & COVENTRY620CHESHIRE & LANCASHIRE580CUMBRIA & TEES300DEVON & CORNWALL340DORSET WILTSHIRE HAMPSHIRE & ISLE OF WIGHT660EAST LONDON860EAST MIDLANDS550ESSEX400GREATER MANCHESTER960HERTFORDSHIRE210KENT420LEICESTERSHIRE, CAMBRIDGESHIRE & RUTLAND440MERSEYSIDE450NORFOLK & SUFFOLK320NORTH & MID WALES AND THE MARCHES130NORTH EAST YORKSHIRE & LINCOLNSHIRE520NORTH LONDON640NORTHUMBERLAND, DURHAM, TYNE & WEAR500SOUTH LONDON900SOUTH MIDLANDS450SOUTH YORKSHIRE380SURREY & SUSSEX500THE SHIRES500WEST LONDON850WEST YORKSHIRE760ENGLAND TOTAL14,730 Notes:Work Coach Full Time Equivalent (FTE) data supplied is from September 2025.The number of Work Coaches has been derived from DWP's Activity Based Model (ABM). This model gives an estimated FTE based on a point in time estimate by Line Managers, as recorded on our internal systems each month.Figures have been rounded to the nearest 10 FTE.The number of Work Coaches refers to staff involved in conducting regular engagement with claimants, hence the data does not include Work Coach Team Leaders or Disability Employment Advisers.Work coaches include both UC Full-Service Work Coaches and Existing Benefits Work Coaches.The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.

10 Oct 2025·Department for Work and Pensions·Answered
Asked

How many PIP claims were (a) withdrawn before submitting a PIP2 form, (b) disallowed due to failure to return the PIP2 form, (c) withdrawn after submitting a PIP2 form but before assessment, (d) disallowed due to failure to attend an assessment and (e) (i) closed and (ii) withdrawn for other reasons prior to a decision in each of the last five financial years by intended mode of assessment.

Reply

Information on Personal Independence Payment (PIP) outcomes for the last five financial years is shown in table 1 below. Table 1: Volume of PIP claims by assessment outcomes for the last five financial years.Outcome TypeFinancial Years2020-212021-222022-232023-242024-25Disallowed pre-referral to AP (Assessment Provider)5,5007,1009,7009,20011,700Disallowed pre referral to AP due to non-return of PIP266,50085,50069,70073,80096,000Disallowed pre-referral to AP due to failure to attend4,0006,40019,10019,60018,900Withdrawn at any stage9,10011,20015,70018,10022,300 Notes:Figures are for England and Wales only.Figures only include claims made under normal rules.Figures have been rounded to the nearest 100.AP is the assessment provider.These are the categories available in the PIP administrative data. The Department does not hold data on intended modes of assessments.

10 Oct 2025·Treasury·Answered
Asked

With reference to her speech to the Labour Party Conference of 29 September 2025, whether the cost of the placements through the Youth Jobs Guarantee will be funded by the public purse.

Reply

In September, the Chancellor announced that the government will offer a guaranteed job to all young people on Universal Credit, who are unemployed for over 18 months. This will guarantee an opportunity for young people to gain essential skills and experience and prevent the damaging effects of long-term unemployment. This will help aid the government's long-term ambition of an 80% employment rate. As the Chancellor has already set out, further details on the design of work placements and delivery of the scheme, including eligibility criteria, will be set out at the Budget. The jobs guarantee will be funded from within existing budgets and will be delivered by the Department for Work and Pensions (DWP). DWP are engaging with employers and employer representative bodies on the details of the jobs guarantee. Participating employers will be agreed in due course.

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