Digital Landlines: Rural Communities

13 May 2025Utilities & WaterTechnology & DigitalHealth & NHS

1. What steps he is taking to ensure that rural communities are supported in the transition from analogue to digital landlines.

Chris BryantLabour PartyRhondda and Ogmore70 words

One of the things that keeps me awake at night is how we ensure that people are protected—the most vulnerable and rural communities in particular—as we transition from the copper network to fibre. That is why I was glad that, in November last year, I was able to get all the network operators to sign up to a new code of conduct that will, I think, provide precisely that protection.

Dominic’s aortic aneurysm burst at his rural home five years ago. With no phone signal in their stone-built house, it was a 50-minute landline call to emergency services that helped his wife keep him alive while they waited for an ambulance. As Dominic waits for more open heart surgery, can the Minister reassure his family that we are doing all we can to mitigate the risks to him and other vulnerable people during power cuts?

Chris BryantLabour PartyRhondda and Ogmore93 words

I certainly can. I send my best wishes to my hon. Friend’s constituent. He said that it is a stone-built house; he is absolutely right that there are particular difficulties with mobile signal in stone-built houses—I live in one myself, in Porth in the Rhondda. One thing that we have done recently, as a result of the pressure that I have put on people, is to ensure that the battery back-up power is not just the Ofcom-guaranteed one-hour minimum, but considerably longer, and that is what lots of the operators are now providing.

Damian HindsConservative and Unionist PartyEast Hampshire52 words

What awareness is there in very rural areas where there is not great broadband coverage and very poor indoor mobile phone coverage—sometimes no coverage at all—of the effect of this change, particularly in places where there are frequent and sometimes extended power cuts? When can we expect a full national awareness campaign?

Chris BryantLabour PartyRhondda and Ogmore83 words

I welcome the right hon. Gentleman’s comments—I am glad that he is expressing an interest in this issue. He took part in a Westminster Hall debate on it only a few weeks ago, when I was a bit grumpy with him, for which I apologise. He makes some good points. He may not be aware of the campaign, which is already up and running, so obviously the awareness campaign needs to do a bit more work to make him aware of the awareness.