Committee publication · Correspondence · 28 April 2026
Joint PAC-PACAC letter to the Minister for the Cabinet Office relating to the Civil Service Pensions scheme (CSPS)
From: Public Accounts Committee
Inquiry: Civil service pensions
Summary
The Public Accounts Committee and Public Administration and Constitutional Affairs Committee jointly invite the Minister for the Cabinet Office to a concurrent hearing on 7 July 2026 to examine problems with the Civil Service Pension Scheme (CSPS). The committees seek accountability on administration failures affecting thousands of civil servants, Capita's role in recovery efforts, and progress against agreed deadlines following the Government's termination of Capita's Royal Mail contract.
Key findings
- Thousands of civil servants and their families face difficulties accessing pension entitlements due to CSPS administration failures
- The Cabinet Office and Capita have agreed an 'urgent recovery plan' with set deadlines that the committees wish to scrutinise
- The Government terminated Capita's Royal Mail contract on 22 April 2026, raising questions about Capita's capacity to restore CSPS service levels
- The committees have decided to meet jointly on 7 July 2026 to investigate CSPS administration before the summer recess
Tone
ProceduralTopics
Key actors
Nick Thomas-Symonds MP, Sir Geoffrey Clifton-Brown MP, Simon Hoare MP, Public Accounts Committee, Public Administration and Constitutional Affairs Committee, Capita, Cabinet Office
Notable line
“… loyal and dedicated civil servants (and their families) should not be faced with the difficulties thousands now have been when trying to draw on and collect what is rightfully theirs”
Key Quotes
“… loyal and dedicated civil servants (and their families) should not be faced with the difficulties thousands now have been when trying to draw on and collect what is rightfully theirs”
“Your statement to the House on 22 April, regarding the Government's termination of Capita's Royal Mail contract, although welcome, raises further questions regarding Capita's ability to deliver the CSPS back to acceptable service levels”
“It is imperative that there is accountability on the issues ahead of the summer recess for the many of thousands impacted by the failures”
Source · parliament.uk record ↗