Committee publication · Correspondence · 17 November 2025
Letter from the Permanent Secretary of the Cabinet Office relating to the Committee’s recent Report on Civil Service Pensions, 03 November 2025
From: Public Accounts Committee
Inquiry: Civil service pensions
Summary
Catherine Little, Cabinet Office Permanent Secretary, updates the Public Accounts Committee on civil service pensions transition planning following the Committee's recent report. She confirms the target transition date of 1 December 2025 for moving services from MyCSP to Capita, outlines replanning objectives focused on safe implementation and risk mitigation, and commits to reporting the final go/no go decision to the Committee.
Key findings
- Transition target remains 1 December 2025 for services to move from MyCSP to Capita, with final go/no go decision planned for early November 2025
- Cabinet Office replanning focused on three objectives: identifying critical path activities for viable service delivery, identifying and mitigating key risks, and validating contingency options
- Permanent Secretary will formally respond via Treasury Minute and will write to Committee following final decision, outlining decision-making process and any further agreed actions including contingency options
- Cabinet Office working closely with both Capita and MyCSP to explore all implementation options as part of complex, fast-moving programme
Tone
ProceduralTopics
civil-service-pensionsproject-deliverypublic-service-management
Key actors
Catherine Little, Sir Geoffrey Clifton-Brown, Cabinet Office, Capita, MyCSP, Public Accounts Committee, Treasury
Notable line
“We moved this date to ensure that I could have the very latest information and assurance from my team here in the Cabinet Office based on their work with Capita.”
Key Quotes
“… the Cabinet Office Pensions team continues to work closely with Capita to reprofile the transition delivery in a way which ensures the safe implementation of the new systems and transfer of services from MyCSP to Capita.”
“Our target date for transition of services from MyCSP to Capita remains 1 December and we will make a final go/no go decision on how we transition around the start of November”
“I will write back to the Committee once a final decision has been made and will outline how the Cabinet Office has made the decision and any further actions that have been agreed including any contingency options.”
Source · parliament.uk record ↗